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“a lovely hotel with everything at hand”

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Centara Grand at Central Plaza Ladprao Bangkok
Ranked #110 of 858 Hotels in Bangkok
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
122 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“a lovely hotel with everything at hand”
Reviewed May 17, 2014

I have only good and say about this hotel. Are you coming home after a long vacation, then this hotel is ideal. a major inlet and dining center .. there is not much to sky train, taxis are right outside.
the staff is friendly throughout. breakfast is exquisite, from all parts of the world are presented. the room is cleanly and neatly. no problems. Weekend Market is located 1 km away.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 576jesperc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, May 20, 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your stay. I will share your comment to the House Keeping team for their good job that the room is clean and neat.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,214 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
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English first
City of Greater Geelong, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 14, 2014 via mobile

We booked this hotel because we wanted to be close to the Chatuchak Market. Excellent greeting on arrival, especially after our flight was 3 hours late leaving and we subsequently arrived after midnight. Lobby and Chatuchak Cafe modern and clean. Great pool area with excellent poolside service. Our room was a good size, very clean with a modern style bathroom. All service was excellent, although some staff did not understand English, but there was always someone nearby who could answer our queries. Easy covered access to the Central Plaza Shopping Centre next door which has a supermarket, lots of shops and restaurants and cafés. Overall a pleasant stay, and even though my wife was apprehensive after learning about the political unrest when the Prime Minister was stood down and the possibility of demonstrations etc nearby, we felt very safe at the hotel and surrounding area.

Stayed May 2014, traveled as a couple
Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, May 20, 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your wonderful review of the hotel. It was great to read that all service is excellent. And you feel safe to staying in our hotel even there is a political unrest in this period. Our management team is always be aware and keep updating with the current situation with our guests.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 14, 2014 via mobile

Stayed from 10-13 May 2014. This was a last minute booking (cancelled my previous hotel due to protests) and it was a good choice!

Room was big and clean, bathroom had a rain shower. There was a nice chocolate and flower on the bed when we got back on the first day, and you can choose different types of pillows from the pillow menu. Staff were very friendly and helpful.

There's a link way to the shopping centre next door which has a lot of food - Sizzler, Krispy Kreme, food court, supermarket etc.

Cab to Chatuchak market cost about 50B, to Platinum Mall about 100B (by meter with no traffic jam). Only 15 mins away from Don Mueang airport.

Great place to stay!

Stayed May 2014, traveled as a couple
Helpful?
Thank cimorene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, May 20, 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your excellent review on Tripadvisor. It was great to read how much you enjoyed your stay. I already passed your appropriation of the turn down service with chocolate and flower every evening on your bed.

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 14, 2014

I travel South East Asia extensively and have stayed at this hotel on five previous occasions.On each occasion the staff have been courteous and helpful in all parts of the hotel.
The Executive Lounge is very welcoming and all of the staff cater for all your needs with a professional and cheerful demeanour. On all my visits Nin and Joob have really made me feel at really at home. A pleasant experience which I shall repeat on future visits to Bangkok.

Room Tip: Recommend a club room as the lounge offers all day services for business etc.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gary p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, May 20, 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your stay. I was also pleased to read how much you appreciated the service from K'Joob and K'Nin. I will share your appreciation to them and team for their good job!

Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melaka
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 13, 2014

Day Stay = 6 days
Period = 23 Feb - 1 Mar'14

Overall review = Stay with wife and 1 kid during the business trip. The convenience is it near to shopping central and environment is great but for business only. If travel with family with more kids, it might not suitable as I saw most of the stayer is doing business. So far when i stay, there is no kid in there (my kid is 2 yeas old by).

Con
1. Near to Suvarnabhumi Airport, i called a taxi cost THB 3000 from Airport to Hotel, need 35 min to arrive in hotel arrival place. The taxi fee is higher however it can be claim, thus i choose a better car.

2. Near to Central shopping mall (hotel corridor toward shopping mall car park) and tesco (
need 10 min walk).

3. Hotel provide Thailand, Chinese, Japanese, Vietnam restaurant. Also with Sky Pub at top level and small pub at lobby. I visit the Japanese rest. few times, the food is nice. Also thai rest., the food not bad, and environment is good.

4. The buffer breakfast is good.

5. Hotel Lobby Manager is friendly. I forget her name, she is helpful when we request something.

6. Room is clean

Pros
1. The first room i get is 915, whereby this room air-con leaking and cause water dip on floor, cause my kid fall down few time. I manage to change the room to level 22, but the sky bar is noise, thus suggested stay above 9- 16 level.

2. When lobby help us to take a cab, but mostly the cab didn't use meter. Thus, need to ask first before enter. However some taxi driver will tell you first the fee, some is cheaper.

3. Swimming pool is too small

4. Already inform to lobby receptionist to change the room but they forget. Thus i looking for the lobby manager after this.

5. Room is small. For couple, should be enough but with 1-2 kids may feel congested.

Room Tip: Select level 9-16 with swimming pool view, non-smoker room.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BlueDeepsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, May 20, 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you very much for having stayed with us recently and for your constructive comments as this enables us to further improve on our products and services offered to our guests.

It was great to hear that the room is clean and the manager is helpful. However, we are truly sorry with the room condition and some mistakes that might cause you an inconvenience. I already addressed all the problems with the departments concern to rectify and to make sure that it will not happen anymore to you or any of our guest.

Kindly ask to inform me once you decide to visit us again as I will personally make sure that you are provided with the best of services by our entire team. We are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 12, 2014

I have stayed in many hotels in SEA but this executive lounge is one of the friendliest and most welcoming in Asia. Nin and Joob have through their professional and courteous 'can do' attitudes made our time here a pleasant experience.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank C G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, May 13, 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your wonderful review of the hotel. It was great to read how much you enjoyed your stay. I was also pleased to read how much you appreciated the service from K'Joob and K'Nin. I will share your appreciation to them and team for their good job!
Thank you once again and we are looking forward to welcome you in our hotel again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed May 11, 2014

My first time here in this hotel which is nice location, easy to go to downtown by subway train, shopping mall is next door. Swimming pool is nicely surrounded with greenery garden. My daughter enjoyed a lot there where she can running around and swimming in the same time. We all love the egg menu for buffet breakfast at the lobby restaurant. The price was reasonable for most hotel in Bangkok. Staff provide great service throughout my stay. Very best choice here and excellent hotel...we love it!!!

Room Tip: Stay in the Deluxe Suite, the view is awesome!
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ng_Tu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, May 20, 2014
Dear Guest,

Sawasdee ka from Centara Grand at Central Plaza Ladprao Bangkok!

Thank you for your excellent review of the hotel. It was great to read how much you and your family especially your daughter enjoyed your stay in our hotel. Indeed we got many good feedback for egg menu from breakfast, I will share your comment to our kitchen team for their god job!

Thank you once again and we are looking forward to welcome you in our hotel again and again soon!

Best Regards,
Sunyata Jedcharoenruk(Ms.)
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand at Central Plaza Ladprao Bangkok

Property: Centara Grand at Central Plaza Ladprao Bangkok
Address: 1695 Phaholyothin Road | Chatuchak, Bangkok 10900, Thailand (Formerly Sofitel Centara Grand Bangkok)
Location: Thailand > Bangkok > Chatuchak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#63 Spa Hotel in Bangkok
#74 Business Hotel in Bangkok
#93 Romantic Hotel in Bangkok
#100 Luxury Hotel in Bangkok
#137 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Centara Grand at Central Plaza Ladprao Bangkok 5*
Number of rooms: 565
Official Description (provided by the hotel):
Located on the northern side of Bangkok, within the Ladprao business district and moments away from Chatuchak Park, the five-star Centara Grand at Central Plaza Ladprao Bangkok is one of the city’s timeless landmarks. The hotel, Thailand’s very first integrated five-star hotel and shopping destination, has a reputation for attentive service, sublime dining with no less than nine restaurants and bars, and bright and spacious rooms and suites of up to 170 square metres. Integral to the hotel is the Bangkok Convention Centre Hall and the Central Plaza shopping and lifestyle centre, together offering all that is needed for guests staying in Bangkok on leisure or business. Modern in style, the 565 rooms and suites command great views of this energetic city or overlook the hotel’s garden and nearby Chatuchak Park, and many can accommodate families in comfort. An oasis in bustling Bangkok, the swimming pool is surrounded by lush gardens and invites our guests to lay back and relax. Moments away from the pool, Spa Cenvaree offers a selection of treatments derived from traditional Thai, Ayurvedic and European therapies and modern rejuvenation practices. There’s also a state-of-the-art fitness centre and sublime meeting venues. The hotel’s dining venues include Blue Sky Rooftop restaurant & bar, locally-acclaimed Vietnamese, Italian and Thai restaurants, and a Chinese restaurant which features a very popular dim sum lunch. The hotel enjoys a convenient location, with the expressway and an MRT underground station and BTS Skytrain station minutes away. Chatuchak Park and shopping opportunities of Chatuchak market are accessed by complimentary shuttle service. Don Muang International Airport is a 20-minute drive away while Suvarnabhumi International Airport is approximately 35 minutes from the hotel via the elevated highway. ... more   less 
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Also Known As:
Sofitel Centara Grand Bangkok Hotel Bangkok
Accor Centara Grand Bangkok
Sofitel Bangkok
Bangkok Sofitel

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