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“Affordable Luxury” 5 of 5 bubbles
Review of Centara Grand at Central Plaza Ladprao Bangkok

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Centara Grand at Central Plaza Ladprao Bangkok
Ranked #112 of 849 Hotels in Bangkok
Certificate of Excellence
Bangkok, Thailand
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Affordable Luxury”
5 of 5 bubbles Reviewed July 27, 2013

By chance, I managed to book a room at the Centara Grand Ladprao on the Centara website at the last minute booking rate (2,278++THB). This is significantly cheaper than other 5 star hotels located in downtown Bangkok. Although the Centara Grand is located far from downtown Bangkok, the hotel is located near the MRT station providing easy access to the city center. With Central Plaza Ladprao literally a stone throw away, there should be no need to go to the malls in downtown Bangkok.

The rooms are well appointed and new. Flat panel televisions are provided. The toilets themselves have a rain shower giving a great bath experience. Overall, a great stay! The only drawback during this stay is that only 1 wifi access is provided per room. Additional access must be bought from the front desk. Considering we are in the digital age, the hotel should be more considerate and offer complimentary wifi access to all guests rather than limiting access to only 1 user/room. Wifi generosity goes a long way in making a stay even more pleasant!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Karn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 29, 2013
Dear Karn,

It gives us great fulfillment to read that you had a wonderful stay at our hotel at a very reasonable price and that you were impressed with our room facilities as well as our hotel being conveniently located for you near the city centre .

Your suggestions regarding our internet use are well noted and will be taken into consideration.

Many thanks for having stayed with us and we do hope you will visit our hotel again in the near future.

Best regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,183 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Tralee, Ireland
Level Contributor
649 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 378 helpful votes
4 of 5 bubbles Reviewed July 25, 2013 via mobile

Stayed by mistake as I mixed it up with other centaurs grand with almost identical hotel
Nice hotel
Good staff although check in slow
Quite far out of centre
Good breakfast
Checked out to closer hotel to convention centre the next day

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank samboDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 29, 2013
Dear Sir / Madam,

Hope all is well with you in Dublin.

It gives us joy that you had a pleasant stay with us and in particular were pleased with our team's service level and breakfast quality, even though you originally supposed to have stayed at our sister hotel.

Your point regarding our check in speed is well noted and we will take appropriate action to improve on that.

I want to thank you for having stayed with us and we are looking forward to welcome you back again to Bangkok soon.

Best regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbell River, Canada
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 23, 2013

Location as with the rest of them is great if you want busy, shopping, tourism etc, the Chatuchuk cafe is fantastic, staff are on the ball, close to the Chatuchuk market and that is a blast, had a great time here, these glass washrooms puzzle me though lol great place!!

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Derek D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 29, 2013
Dear Derek,

Warm greetings from Bangkok and hope life is treating you well in Vancouver .

Thank you very much for your kind comments which is much appreciated and it is great to read you had a wonderful time staying at our hotel.

I will pass on your appreciation to our Chatuchak Cafe team who made your dining experience such a pleasant one.

On behalf of the entire team at the Centara Grand at Central Plaza Ladprao Bangkok I would like to thank you for having stayed with us and we are looking forward to welcome you back again to our hotel soon.

Best regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed July 23, 2013

Positives - Helpful staff, pleasant environment, very nice breakfast buffet, convenient to the shopping centre

Negatives

- Given the price of the room, it is totally unacceptable not to have free WiFi included. WiFi in the hotel is almost 400B per day. To make it worse, they charge 250B per HOUR to use the computers in the 'business centre'. Completely outrageous!

- Terrible location for tourists looking to see the main sights of Bangkok. Hard to get to at times. We spent literally hours extra travelling compared to staying in what I now know is one of the more conveniently located parts of the city. We even had taxi drivers refuse to take us to the hotel from the downtown area at night because it was too far to go!

Conclusion - might be OK for business travelers but no good for tourists.

Room Tip: If you are a non-smoker be sure to specify when booking. Also if like us you need an extra bed made...
See more room tips
  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kgfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, August 1, 2013
Dear Sir / Madam,

Thank you very much for having stayed with us recently and for your comments which enables us to further improve upon our products and service quality.

We are pleased to read that you were satisfied with the service provided to you by our team and found our breakfast quality to be good.

Your feedback regarding our internet charges is well noted and will be taken into consideration. I kindly recommend you to enroll yourself as our Centara1 Card member (free) as then you are able to receive one internet user free of charge during your stay at any Centara hotel.

Best regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noth Carolina
Level Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

I have a client in Bangkok that puts me at the Ladprao whenever I make business trips there. I have always enjoyed the comfort and service at the Ladprao. I have had a couple ocassions to ask the concierge for help and advice getting to places and have always been happy with the information I received. On a trip there last year the hotel was completely booked and I had to stay one night in a smoking room. The staff was very apologetic and a bellman accompanied me to the room to spray it thoroughly with Febreze, which helped alot. The next day they promptly move me to a non-smoking room and gave me an upgrade for the rest of my trip! It was a nice gesture on the part of the staff. The food at the Ladprao and my favorite is the breakfast buffet which has something for everyone and the staff are always ready to fill my coffee cup. There is Japanese, VietNamese and Italian restaurants there also. I tried the Japanese and was very happy with the quality of the food. If that's not enough there are many places at the Central Plaza which is a very short walk away. Highly recommend it to anyone travelling to Bangkok.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 28, 2013
Dear Sam Bruce,

Hope that life is treating you well in North Carolina!

On behalf of the entire team I would like to thank you very much for your appreciative comments concerning our helpful concierge, our good breakfast & staff, our great Japanese food and that our team was able to offer you a proper service recovery when you at first were not able to get a non smoking room due to the hotel being fully booked.

In case you are not a Centara The 1 Card loyalty program member yet, I kindly suggest you to enroll yourself via this web link: http://centara1card.com as you can receive many rewards being a member when staying at any Centara hotel.

Thank you very much for having stayed with us again and we are looking forward to welcome you back to our hotel soon.

Best regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 22, 2013

I stayed there with my special friend. The hotel location is extremely out standing near the shopping mall!! kinda heaven for shopaholic like us! all staffs are super friendly! we met a manager she is such a service mind and stylish person in the elevator. she recommended us to visit roof top bar in 24th floor. it' such a fabulous place ever! love it and for sure we will come back again!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sebbastain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 28, 2013
Dear Sebbastain,

Greetings from Bangkok.

Thank you very much for having stayed with us recently and for your positive comments, especially regarding the friendly attitude of our manager, which we value a lot.

Our Blue Sky rooftop bar is indeed a great place to relax while watching the city skyline after an intense day of shopping at the large department store next to our hotel.

In case you are not a Centara The 1 Card loyalty program member yet, I kindly suggest you to enroll yourself via this web link: http://centara1card.com as you can receive many rewards being a member when staying at any Centara hotel.

We are very much looking forward to welcome you back again to our hotel soon.

With kind regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saratoga, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 13, 2013

Recently I stayed at the Centara Grand at Ladprao and was pleasantly surprised by the facilities. The hotel was well maintained, clean, and spacious. The staff was very friendly and pleasant. The hotel itself has several good quality restaurants, and if you prefer something else, you could just walk a short distance to the Central Plaza Mall where you can find more restaurants and shopping.
This hotel is conveniently located near shopping mall and close to the local airport. Best of all, the rate was very reasonable. I would definitely recommend this hotel to my friends and other travelers.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sanfrancisco201025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 22, 2013
Dear Sir/Madam,

Warm greetings from Bangkok.

Thank you very much for your kind comments regarding our hotel offering you great value for money which is highly appreciated.

It is very nice to read that you experienced our room and hotel facilities to be clean and well maintained and that our wide range of restaurants offered you pleasant and quality dining experiences, as well as our hotel being at a very convenient location for both your shopping and travelling to the airport.

In case you are not a Centara The 1 Card loyalty program member yet, I kindly suggest you to enroll yourself via this web link: http://centara1card.com as you can receive many rewards being a member when staying at any Centara hotel.

On behalf of the entire team at the Centara Grand at Central Plaza Ladprao Bangkok I would like to thank you for having stayed with us and we are looking forward to welcome you back again to our hotel soon.

Best regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand at Central Plaza Ladprao Bangkok

Property: Centara Grand at Central Plaza Ladprao Bangkok
Address: 1695 Phaholyothin Road | Chatuchak, Bangkok 10900, Thailand (Formerly Sofitel Centara Grand Bangkok)
Location: Thailand > Bangkok > Chatuchak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#64 Spa Hotel in Bangkok
#74 Business Hotel in Bangkok
#93 Romantic Hotel in Bangkok
#99 Luxury Hotel in Bangkok
#138 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Centara Grand at Central Plaza Ladprao Bangkok 5*
Number of rooms: 565
Official Description (provided by the hotel):
Conveniently located in downtown Bangkok, this luxury hotel is close to the Bangkok Convention Center, plentiful shopping opportunities and provides the perfect setting for business, leisure and relaxation. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, Travelocity, Priceline and Fastbooking so you can book your Centara Grand at Central Plaza Ladprao Bangkok reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Centara Grand Bangkok Hotel Bangkok
Accor Centara Grand Bangkok
Sofitel Bangkok
Bangkok Sofitel

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