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“Best place to be in during an off season”

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Centara Grand at Central Plaza Ladprao Bangkok
Ranked #110 of 863 Hotels in Bangkok
Certificate of Excellence
Mumbai (Bombay), India
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Best place to be in during an off season”
Reviewed July 11, 2013

We had booked for Club Deluxe room in July. As it was monsoon season and our kid was not even 2 yrs old we were apprehensive about too much sight seeing. Centara is linked to Central Plaza. I think this is one of the best hotels to stay in, if you have limitation in moving around.
Central Plaza is quite a big mall so a shopper can spend some good time here. However most of the stuff here is branded and the prices are not exactly cheap. In the basement of the mall though you may get some good bargains.
Also incase you are not very found of trying out Thai food you can find Mc Donalds, KFC, Cold stone etc here.
The Hotel club lounge serves snacks almost throughout the day. So incase you are determined to stay in the hotel it makes real good sense to go for the club deals.
There are not many things around the hotel however if you are at the hotel during the weekend you should not miss the Chatuchak market. The hotel offers complimentary drops every 2-3 hours.
Then there is Dusit Zoo which is also in close proximity.
Coming back to the hotel. The aesthetics of the hotel is slightly old fashioned but well maintained. The rooms were clean and well maintained. The pool not very big and situated very far away from the rooms in one corner. It wasn't very inviting.
We did not dine at any of the restuarants but ordered food by room service. The food was excellent which is very rare. In most hotels room serviced food is not great but here it was wonderful. Breakfast is served a Chatuchak cafe. It had a good variety of Thai and continental cuisines. Breads and cakes were limited though.
Most of the staff is really friendly. I was traveling with my wife and 1.8 yr old kid. It was really nice to see how the staff would interact my kid and make him comfortable.
There is one thing that I really appreciate about Centara is some of their good practices and care in ensuring our comfort.
Every time we would call for a cab. The bell boy would hand over a card which mentions the car no., brand, color etc.
We had kept our digicam in the our childs stroller. This one time on when we called for a cab we accidently dropped the camera in the trunk of the cab. I had lost any hopes of finding the camera. But my wife was very disappointed about losing the camera which was filled with memories. She said lets at least have a word with the Bell captain if anything was found at the hotel entrance. I must say the Bell Captain acted like a true captain. He enquired in the lost and found. Unfortunately nothing was found. He then took all the details of the camera, the cab, time of the event etc and said that he would check if it could be found. We had little hope of finding our camera as we were checking out the next day. A few hours when we were reached the hotel. The Bell Captain exclaimed “Madam! You are really very lucky”. I couldn’t believe our luck on how the Bell Captain got in touch with the cab driver and got the camera delivered. Full marks to the Bell Captain.
However, on our way back to the airport once we sat in the taxi, the cab driver insisted they he would not be going by the meter and demanded charges as THB 500 + toll charges extra. So we ended up paying THB 630 for our drive back to the airport.
I thought the hotel should of informed us before we got into the taxi that the cab driver would not be following the meter.
Overall, it was very pleasant stay at Centara Ladprao and wouldn't think twice about staying there.

Room Tip: Go for the Club Deluxe room
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  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank HolidayRover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 22, 2013
Dear Vineet K,

Warm greetings from Bangkok and hope life is treating you well in Mumbai.

We are extremely happy to read that you think our hotel is one of the best hotels to stay in here in Bangkok and that you and your family had a wonderful stay with us.

Thank you very much for the positive comments on our Club Lounge services, our hotel location being good for shopping and our good room service & breakfast food quality. Hereby I would like to inform you that our swimming pool area will be completely renovated end this year and we will have great new pool facilties for all our guests.

Your kind words on our Bell Captain going out of his way to find back your lost photo camera and succeeding in doing so are very much appreciated and we will surely reward him for his excellent service provided to you.

In case you are not a Centara The 1 Card loyalty program member yet, I kindly suggest you to enroll yourself via this web link: http://centara1card.com as you can receive many rewards being a member when staying at any Centara hotel.

The entire team here at Centara Grand at Central Plaza Ladprao Bangkok would like to thank you for having stayed with us and we are looking forward to welcome you back again to our hotel soon.

Best regards,

Jeroen Jolij
Resident Manager
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Petaling Jaya, Malaysia
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 6, 2013

It was a very cozy hotel. Near to Central Plaza Mall for some shopping and good Nuat Thai.The room was clean and the facilities were well-maintained. The amenities were also good. If you want to have easy access going out of the city, this is the perfect place to stay because it just a minute away from the expressway.

You may also want to have enjoy the night in Blue Sky- a bar on top of the hotel and have a glimpse of the city at night.

Room Tip: Request for a room on higher floors because the hotel is beside the expressway.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sirciram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 22, 2013
Dear Sirciram,

Hope that all is well with you in Petaling Jaya.

Thank you very much for your kind comments regarding your recent stay with us which is much appreciated.

It pleases us to read that you found our room cleanliness and facilities to be of a very high standard and that our hotel location was perfect for you for both shopping and travelling out of the city.

Our Blue Sky roof top bar and restaurant is indeed a very good place to unwind and relax at night while overlooking the magnificent Bangkok skyline.

In case you are not a Centara The 1 Card loyalty program member yet, I kindly suggest you to enroll yourself via this web link: http://centara1card.com as you can receive many rewards being a member when staying at any Centara hotel.

On behalf of the entire team here at Centara Grand at Central Plaza Ladprao Bangkok I would like to thank you for having stayed with us and we are looking forward to welcome you back again to our hotel soon.

Best regards,

Jeroen Jolij
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
189 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed July 5, 2013

Spent 4 nights there. Gym facility is old and rusty. Do not have individual TV for each machine. WiFi only for 1 equipment. Additional gadget has to pay. Club lounge open until 7PM for alcohol, which usually that is when people return to the hotel. On my first evening, I got to the lounge at 7:05 and they refused to serve me a glass of wine. The only consolation is that the hotel does have good italian restaurant. However, the ventilation is poor and you smell like kitchen staff after your meal.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joy-holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 12, 2013
Dear Sir/Madam,

Warm greetings from Bangkok.

Thank you very much for sharing your comments with us regarding our gym, internet pricing and Club Lounge as this enables us to to further enhance on our facilities and services.

Your comments will be shared with our team and we will put measures in place to make the necessary improvements.

We were happy to read though that you were overall satisfied with your dining experience at our
Don Giovanni Italian restaurant.

Your sincerely,


Jeroen Jolij
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket, Thailand
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 4, 2013

Newly renovated 5 star hotel everything is beautiful and comfortable
If you love to shopping to central ladprao this hotel is suitable for walk about 5 min to shopping center and have many shop in underground ( not expensive)
The international buffet is ok , swimming pool is surround with many tree
The room is newly decoration clean and beautiful modern swimin
Staff service is helpful and warm greeting

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patporn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 5, 2013
Dear Khun Patporn,

Thank you very much for having stayed with us recently and for your nice review comments.

It pleases us very much to read that you were impressed by the service level provided to you by our staff as well as our nice tropical garden & swimming pool and that you enjoyed staying in our newly renovated rooms.

It is indeed very easy to go shopping with the Central Department Store conveniently located right next to our hotel.

Our entire team is very appreciative and we are looking forward to welcome you back to our hotel again soon.

With kind regards,

Jeroen Jolij
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level 5 Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 26, 2013

We stayed here mid 2012 in a club deluxe room. Club services and staff were excellent.

Enjoyed everything about our stay here including the staff, restaurants and our lovely room. Would like to make a special mention of the Club staff though as they were so helpful and really went out of their way to make this a pleasant stay.

The hotel is attached to a big shopping mall so the credit card got a nice workout during our stay!

My only criticism is that during our short stay the tour booking desk was not open to assist us booking any tours while we were there and this was disappointing.

Room Tip: Recommend staying on a room with club access.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KatL700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 1, 2013
Dear Madam,

I hope all is well with you in Canberra!

Thank you very much for having stayed with us last year and for your nice comments about our hotel and in particular on our Executive Club staff who did a great job in making your stay a very pleasant one.

I will certainly share your appreciation with the Club team and they will be rewarded for that as well.

Am sorry to read about the tour desk being closed at certain times last year. We have changed the system and are handling all tour bookings ourselves nowadays and it is possible to make tour bookings basically 24 hours a day with our concierge.

If you plan to come back to visit us or one of our other Centara Hotels, may I suggest you that you check our new program the Centara 1 Card. Just click on the web link of Centara 1 card and discover the many rewards you can get by enrolling into our customer loyalty program.

Our team is very appreciative and we hope to welcome you back again soon here in Bangkok.

Best regards,

Jeroen Jolij
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karlsruhe, Germany
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 23, 2013

I have already been here several times, and all the time I was very satisfied. This time I found some room for improvement: There are a lot of possibilities to eat, this time I tried the chinese restaurant. Fried noodles with bean curd, not my favourite recommendation. But staff again very helpful and polite. I will come back.

Room Tip: Some more vegetarian food at breakfast would be nice for me.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pforscht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 1, 2013
Dear P. Forscht,

I would like to thank you very much for having stayed with us again and it is very nice to read that you, as our regular guest, were very happy with your stay as expected and in particular the service provided to you by our staff.

I have taken good note about your fried noodle and bean curd comment and will share it with our Hong Kong Master Chef for his action.

The Centara Grand at Central Plaza Ladprao team is very appreciative and we are looking forward to welcome you back again soon to our hotel here in Bangkok.

Kind regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 23, 2013

Great hotel with modern, clean and spacious bedrooms with an enourmous choice of restaurants.
A huge shopping mall is next to the hotel (through the car park), as well as some road side stalls outside the shopping mall.
Internet is a bit annoying, difficult to sign in every day again and only one user per room free.
It's not the most central hotel, and if you don't want to take the train into town it can be difficult in the afternoon to get anywhere due to the traffic. The huge amount of restaurants in the hotel is an alternative, but compared to 'normal' restaurants a very pricy one.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amsely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGLB, Manager at Centara Grand at Central Plaza Ladprao Bangkok, responded to this review, July 1, 2013
Dear Amsely,

Hope all is well with you in your beautiful city Perth!

I would like to thank you not only to have chosen our hotel for your recent stay, but as well for the positive review and comments you have made about our services and facilities.

Your point regarding our internet is duly noted.

If you plan to come back to visit us or one of our Centara Hotels, may I suggest you that you check our new program the Centara 1 Card. Just click on the web link of Centara 1 Card and discover the many rewards you can get by enrolling into our customer loyalty program.

The Centara team is very appreciative and hope to welcome you again soon in Bangkok.

Best regards,

Jeroen Jolij
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand at Central Plaza Ladprao Bangkok

Property: Centara Grand at Central Plaza Ladprao Bangkok
Address: 1695 Phaholyothin Road | Chatuchak, Bangkok 10900, Thailand (Formerly Sofitel Centara Grand Bangkok)
Phone Number:
Location: Thailand > Bangkok > Chatuchak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#63 Spa Hotel in Bangkok
#74 Business Hotel in Bangkok
#93 Romantic Hotel in Bangkok
#98 Luxury Hotel in Bangkok
#137 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:5 star — Centara Grand at Central Plaza Ladprao Bangkok 5*
Number of rooms: 565
Official Description (provided by the hotel):
Located on the northern side of Bangkok, within the Ladprao business district and moments away from Chatuchak Park, the five-star Centara Grand at Central Plaza Ladprao Bangkok is one of the city’s timeless landmarks. The hotel, Thailand’s very first integrated five-star hotel and shopping destination, has a reputation for attentive service, sublime dining with no less than nine restaurants and bars, and bright and spacious rooms and suites of up to 170 square metres. Integral to the hotel is the Bangkok Convention Centre Hall and the Central Plaza shopping and lifestyle centre, together offering all that is needed for guests staying in Bangkok on leisure or business. Modern in style, the 565 rooms and suites command great views of this energetic city or overlook the hotel’s garden and nearby Chatuchak Park, and many can accommodate families in comfort. An oasis in bustling Bangkok, the swimming pool is surrounded by lush gardens and invites our guests to lay back and relax. Moments away from the pool, Spa Cenvaree offers a selection of treatments derived from traditional Thai, Ayurvedic and European therapies and modern rejuvenation practices. There’s also a state-of-the-art fitness centre and sublime meeting venues. The hotel’s dining venues include Blue Sky Rooftop restaurant & bar, locally-acclaimed Vietnamese, Italian and Thai restaurants, and a Chinese restaurant which features a very popular dim sum lunch. The hotel enjoys a convenient location, with the expressway and an MRT underground station and BTS Skytrain station minutes away. Chatuchak Park and shopping opportunities of Chatuchak market are accessed by complimentary shuttle service. Don Muang International Airport is a 20-minute drive away while Suvarnabhumi International Airport is approximately 35 minutes from the hotel via the elevated highway. ... more   less 
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Also Known As:
Sofitel Centara Grand Bangkok Hotel Bangkok
Accor Centara Grand Bangkok
Sofitel Bangkok
Bangkok Sofitel

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