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“Average big hotel”

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Bangkok Hotel Lotus Sukhumvit
Ranked #248 of 858 Hotels in Bangkok
Kathmandu, Nepal
Level Contributor
469 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
“Average big hotel”
Reviewed May 22, 2013

After a remodel it looks very nice inside although it smells strange. The staff are reserved but helpful if you ask the right question. The rooms are large and clean with wifi. It is just that it has no real personality It seems that mostly business men stay there. The night life outside is busy with many young women looking desirable. Restaurants are not great on that street although there is a popular Italian restaurant across the street it is mediocre. I guess for business and with a discount it is fine and BTS PromPong station is very close.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kciff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, June 25, 2013
Dear Guest,

Thank you very much for your sharing your comments regarding your stay at Bangkok Hotel Lotus Sukhumvit.

I am very glad to learn that you are happy with our room upgrade and WiFi as well as our team and I will share this with our team for further encouragement.

Thank you again for sharing your experience, and I hope to welcome you back to Bangkok.


Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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825 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Phuket, Thailand
Level Contributor
240 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed May 20, 2013

This place needs a bit of TLC. It is OK if you get a cheap rate but there are many newer hotels all around. The staff are very good and helpful. The Wi-Fi was terrible, for the first time in years I had to connect via a cable to have internet access. The restaurant looked very average.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, May 23, 2013
Dear Guest,

Thank you very much for taking the time to share your experience at the Bangkok Hotel Lotus Sukhumvit.

In relation to your comment about Wi-Fi, I apologize for the interruption to the systems during your stay. Our hotel Wi-Fi network has been going through a complete upgrade to latest standard to improve performance as well as increase bandwidth speed. I am pleased to advise their upgrades are now completed and apologize for the inconvenience during your stay.

I am looking forward to the pleasure of welcoming you back in the future.

Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 17, 2013

Location is good. Near BTS and Emporium, with some restaurants nearby.
The hotels is a bit old and cannot compare with modern standard.
Not all staff speak can speak English well and lack of smile.
Besides, I reserved a room with one Bed and they assigned me with a twin bed room without explanation and apology. Even they noticed I am a platimum member of accor hotels but I still not have the service standard I expected.
Quite a big different comparing with another stay a month ago in VIE.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank skywalker000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, May 23, 2013
Dear Guest,

Thank you for taking the time to tell us about your experience while staying at Bangkok Hotel Lotus Sukhumvit. I am sorry that your experience did not meet your expectations. Please allow me to express sincerest apologies.

I am glad you were recognized as a Platinum Le Club Member by the team but will take your feedback to review the services. We provide for Platinum Member to further to improve this experience, will particular refence to bedding, room configurations. Regrettably at the time you check in the King Room Type was not available and our team wanted to give you a room without delay. Hence they allocated the like for a twin room. Unfortunately the team did not communicate and I apologize for this.

I look forward to welcoming you back to the Bangkok Hotel Lotus Sukhumvit on your next trip to Bangkok.

Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guangzhou, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 8, 2013

the hotel is very nice for that price.
--very close to the skytrain station and the emporium shopping center;
--clean room;
--nice service, including welcome drink, free massage
--great breakfast at very early morning, very convenient to catch the early flight.
--also very friendly and nice community

Room Tip: check the shower before staying, sometimes the water is poor.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank litteducky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathmandu, Nepal
Level Contributor
3 reviews
Reviewed May 8, 2013

It's my 3rd visit to Bangkok. This time i stay in Hotel Lotus Bangkok. It's very clean and frindly staff. Bangkok Sometime the tuktuk hassle for us but it's fine. It's good memory of our holiday in bangkok.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mountain T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
1 review
Reviewed May 1, 2013

the stay was in general good and staff friendly. The location is convenient close to BTS and walking distance to Terminal 21. The price is VERY CHEAP for what you have.
2 drawbacks: my credit card was not accepted to pay the deposit but was accepted to pay the bill at the end of the stay (first time it happened in Bangkok). My left bed light was broken so it opened/close several times in the middle of the night.
Also, breakfast can really be improved.
No specific recognition for Accor Platinum member.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank clemfag13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petchaburi, Phetchaburi, Thailand
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 24, 2013

We have stayed there before under the brand of NOVOTEL - because it is opposit our norwegian embassy! It was totally changed and should wear the name OLD DELHI!
The main restaurant 9th floor had terrible indian LIVE music and full of turbans ...
the other restaurant 8th floor had only china-food ..

Maybe OK for Indians - but NO PLACE FOR COWBOYS!
They should have told that europeans were totally competed ...
Our room maybe very OK for the new Customers; nothing worked - until Service Personnell came. I still have doubt about the aircondition ...

Room Tip: From 20th to 30th floor you get an overview of Bangkok - thats all ...
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hellbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BangkokLotus, General Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review, May 16, 2013
Dear Guest,

As a long standing International Hotel in Sukhumvit, the hotel welcomes guest from all across the globe, regardless of nationality.

In regards to your comments regarding Coco’s Café, It has for over 17 years been a well-established Indian and International Restaurant famous in Bangkok for its cuisine, and also features live entertainment.

Xing Fu Located on level 8 is a Award Winning Cantonese restaurant, and we receive constant positive feedback from our guests who experience the restaurant, indeed you can reads this feedback in Tripadvisor.

It is regrettable that you found both our feature restaurants cuisine not for your liking to try. The hotel however also offers a Extensive In room Dining menu as well an extensive A La Carte Menu at Le Boulanger in the Lobby.

The hotel also offers one of Bangkok’s most vibrant Soi’s on your doorstep with an extensive selection of Bars, restaurants and clubs.

In relation to your room, I understand you are referring to the energy saving devices that only activate once your room key is inserted. This is quite a common device in hotels and as you commented our staff were more than happy to assist where you had difficulties in operating this device. I hope you can appreciate that our energy saving device is a pro-active step the hotel takes in Managing its environmental impact.

Again thank you for your feedback.

Kind regards,

Simon Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bangkok Hotel Lotus Sukhumvit

Property: Bangkok Hotel Lotus Sukhumvit
Address: 1 Soi Daeng Udom,Sukhumvit 33 | Klongton Nua,Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#93 Spa Hotel in Bangkok
#126 Business Hotel in Bangkok
#151 Family Hotel in Bangkok
#161 Romantic Hotel in Bangkok
#175 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bangkok Hotel Lotus Sukhumvit 4*
Number of rooms: 224
Official Description (provided by the hotel):
Bangkok Hotel Lotus Sukhumvit (Managed by Accor Hotels) is a 4 star Hotel that is ideal for business trips and holidays alike. With 224 comfortable and spacious rooms, the Hotel features an outdoor swimming pool and toddler's pool, fully equipped gymnasium with sauna, a spa with a variety of treatments as well as a beauty salon and tailors shop. This hotel is the best One-Stop located hotel. The Hotel is strategically located in one of Bangkok's most prime location and district. Located at Sukhumvit Soi 33, it is only a moment's walk from PhromPhong BTS station, and is close to the Em District (Emporium & Emquartier Shopping Centres). Benjasiri Park is another landmark which graces the district. There are also many local street markets and places of entertainment with a vibrant night life surrounding the area as well. Guest can easily travel to popular locations within Bangkok, such as Siam Square, Asoke, MBK, Terminal 21 and Bumrungrad International Hospital with a 10 minute BTS ride from Prom Phong BTS Station. The Queen Sirikit National Convention Centre is only 1 km away, while the hotel is only 10 minutes from the expressway and 30 minutes from the airport. The hotel offers free WIFI Internet access in every guestroom ... more   less 
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Also Known As:
Accor Lotus Bangkok
Novotel Lotus Bangkok
Novotel Bangkok
Bangkok Novotel

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