My wife and I stayed at the Bangkok Hotel Lotus Sukhumvit as a 2-night stop-over back in Bangkok prior to heading home to the UK; it was this role as a convenient stop-over that led me to choosing this hotel rather than something "grander".
400Bt got us from the airport to the hotel by taxi, whereupon we were greeted most courteously by the hotel reception (and the various door-openers and greeters employed by the hotel). Check-in was straight-forward enough, and included a very refreshing cold cordial fruit drink whilst I signed-in. What did come as a surprise was that, despite booking a room with king-sized bed some 10 weeks prior to the stay, no such room was available on the day. Instead the hotel offered us an "upgrade" which included twin beds. To be honest, we were knackered after a couple of weeks travelling around so agreed to this without much complaint. The reception staff showed us to the room, explaining the wonderful offers that they had (£10 breakfasts), and the concierge arranged for our cases to be delivered.
The room itself was... average, if this was an upgraded room then I can't understand what the original room would have been like, but it was satisfactory and functional. The bathroom was a bit run-down, cheesy marble-tiled walls with irregular grouting and many tiles cheaply ground flat all looked a bit cheap; The bath fittings like something out of the 70's, including a rather naff self-rewinding clothes line over the bath, a toilet that like to overfill itself (I really should have complained about that...) and a hair-dryer that looked decidedly older than I was beginning to feel (it was a nice brown-beige wall mounted shrieking affair, with a 3-foot convoluted air hose for the poor person that needed to use it). The main living/sleeping area appeared satisfactory and clean - suitable for a quick business trip but not somewhere where you'd want to "live" for any length of time. Internet connectivity was provided by wired RJ45 (useless for a modern laptop, tablet or phone), or WiFi, offered on a rolling 24-hour basis for three devices with authenticated access (username/password) derived from random alphanumeric strings which had to be re-entered for each and every network SSID selected (being on the 19th floor, this could be, randomly, 18-1, 18-2, 20-1, 20-2). None of the networks tested worked particularly well, with frequent time-outs on basic web-page accesses, making internet access more hassle than it was worth, and the 3-device limit didn't match our needs.
A quick look around the room confirmed an exorbitantly priced mini bar, including the usual delights (beer, nuts, chocolate) but extending this to the items like mouthwash (which I'd expect to be complimentary, for such a small bottle) and condoms (I guess for the local night-life). The laundry pricing was a joke, charging more for many items than they'd cost to buy new.
At this stage I was forming an opinion that the hotel was pricing itself at the low-end of the business market, offering relatively cheap room rates but bumping the price up significantly for every other facility. Whilst we could afford the prices of for these facilities, we refused to on basic principles. Having since read other TA reviews, particularly for breakfasts, we were glad that we did.
Leaving the hotel that evening we were greeted with sex-workers on every front (up, down the road and diagonally opposite the hotel). This comment isn't necessarily directed at the hotel itself, but anyone (particularly with family) looking at reviews of the hotel may need to consider this. I should clarify that the "workers" didn't harass us at all - possibly because it was obvious that we were a couple. Despite this, there is a decent looking italian restaurant across the road from the hotel, and a Thai restaurant a couple of doors down from the hotel (the Thai restaurant supporting the local "trade" with small dishes whilst we ate there, and offered some of the most inept service to ourselves). There's an English-themed pub on the corner (down some steps) of Sukhumvit and a couple more similar bars around the corner - great!, that was breakfast sorted at half the price of the hotel.
Check-out was uneventful and efficient, and the concierge flagged a waiting taxi from outside (note, not the normal Bangkok yellow/green cab, however, the driver offered us a fixed price 400Bt transfer to the airport which I was happy to accept).
So, a cheap-ish hotel, situated in a red-light area of Bangkok. If you threw the price of the facilities onto the basic room-rate then it starts looking decidedly expensive. The internet access is not to the standard that I'd expect for a hotel aiming at the business market. The bathroom looked like it really should be modernised, which surprises me as other reviews here claim the hotel was renovated sometime over the last couple of years - maybe they forgot our room.
A great place for an overnight business trip, or if you're looking to score some action from the locals, but otherwise... there are better places to be found.
- Official Description (provided by the hotel):
- Bangkok Hotel Lotus Sukhumvit (Managed by Accor Hotels) is a 4 star Hotel that is ideal for business trips and holidays alike. With 224 comfortable and spacious rooms, the Hotel features an outdoor swimming pool and toddler's pool, fully equipped gymnasium with sauna, a spa with a variety of treatments as well as a beauty salon and tailors shop. This hotel is the best One-Stop located hotel. The Hotel is strategically located in one of Bangkok's most prime location and district. Located at Sukhumvit Soi 33, it is only a moment's walk from PhromPhong BTS station, and is close to the Em District (Emporium & Emquartier Shopping Centres). Benjasiri Park is another landmark which graces the district. There are also many local street markets and places of entertainment with a vibrant night life surrounding the area as well. Guest can easily travel to popular locations within Bangkok, such as Siam Square, Asoke, MBK, Terminal 21 and Bumrungrad International Hospital with a 10 minute BTS ride from Prom Phong BTS Station. The Queen Sirikit National Convention Centre is only 1 km away, while the hotel is only 10 minutes from the expressway and 30 minutes from the airport. The hotel offers free WIFI Internet access in every guestroom ... more less
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- Also Known As:
- Accor Lotus Bangkok
- Novotel Lotus Bangkok
- Novotel Bangkok
- Bangkok Novotel