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“Novotel Siam Square”

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Novotel Bangkok on Siam Square
Ranked #182 of 852 Hotels in Bangkok
Certificate of Excellence
Geelong, Australia
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Novotel Siam Square”
Reviewed March 29, 2013

We recently had a 3 night stay at the Novotel Siam Square in Bangkok. We stayed in a Junior suite with our 2 children. The staff were professional, friendly and very helpful. The room was large and comfortable (huge shower) with enough room for all of us. The location was excellent with shopping and restaurants within walking distance. We arrived at 7am not expecting to check in prior to 2pm. Staff made arrangements, had our room cleaned and we were checked in by 9.30am. The happy hour in the Premier lounge was great. From 5pm to 7pm with drinks and food supplied. Enjoyed the stay and would recommend.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, April 2, 2013
Dear Michael B,
Thank you for taking the time to share your experience. It is with pleasure to note that you enjoyed your stay, having appreciated our products, services and location and look forward to having the pleasure of welcoming you again soon.
Kind Regards,
Manuel Reymondin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,934 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Hong Kong, China
1 review
Reviewed March 27, 2013

Perfect location if you enjoy shopping in Siam district. Service is very efficient if you compare to some of the other brands hotel in Asia. But it needs a bit of facelift givent he hotel is quite old especially in the rooms deco.

  • Stayed March 2013, traveled solo
    • Value
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Review collected in partnership with Accorhotels.com

Helpful?
Thank mlmyHongKong_China
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, April 2, 2013
Dear mlmyHongKong_China,
Thank you for staying with us and for taking the time to share your experience with others. I have noted, with delight, that we were able to impress you with our services and location. We hope that you will be pleased to experience our upgraded facilities, rooms and suites during your future visit.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 27, 2013

Our time at this hotel were a great start to our trip - we were very happy with the price and services provided. The only downside was the hardness of the bed! It felt like they had replaced the mattress with timber!!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank nickandmaryjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, April 2, 2013
Dear nickandmaryjane,
Thank you for sharing your experiences with us and I am pleased that you were satisfied with both our services and price. However, I regret to note that you found our bed uncomfortable, which is most unfortunate as we do offer an additional over-mattress upon request; please do not hesitate to raise this during your next stay. We sincerely look forward to welcoming on that occasion.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level Contributor
262 reviews
247 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed March 26, 2013

Stayed two nights in Novotel Siam Square. I would recommend this hotel to anyone who has never stayed in Bangkok before. The Hotel is centrally located and is easily accessible. We stayed in the Premier Floor and had access to the Premier Lounge. We will stay here again.

Pluses:
+ Location - Central to most things (shopping and Old Town)
+ Easy to get to by using the train from the International Airport (BKK), only one change from the airport, taking a total of about 50 minutes-- and considering the traffic in Bangkok it is probably as fast or faster than a Taxi. Train cost 70 BHT per person per segment. We paid a total of 280 BHT total for 4 people vs. a Taxi from the airport that will cost anywhere between 400 to 1100 BHT.
+ Nice Pool on the 4th Floor
+ Nice view from the room (spend a little more and get a Premier Floor (Floors 16-17))
+ Staff was very friendly
+ Premier Lounge was worth the money.
+ Value for money
+ Can get a taxi or Tuc-Tuc within easy reach of the hotel to most sites for about 150 BHT to many locations (one way). Be prepared to negotiate.
+ Good Breakfast selection

Minuses:
- Not many
- Rooms seemed to be on the smaller side, although nicely appointed
- If you want to see China Town and the sites in China Town (Wat Po, Grand Palace, etc.)
it is about an 45minute ride.

Room Tip: Premier Floor
See more room tips
  • Stayed March 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcmurrytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, April 2, 2013
Dear mcmurrytravels,
It was our delight having you stay with us and we are happy to learn that you enjoyed your time in our hotel; pleased be assured that your many positive points concerning our products and services will not complete complacency but instead motivate us to continue in this direction. We sincerely look forward to your return visit.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Patterson Lakes
1 review
Reviewed March 26, 2013

Right in the centre of a terrific shopping district . One of the best night clubs in the city on the lower ground floor. Girls are beautiful and friendly, world class group always playing there.visit the night club if together
Or alone you will enjoy , their VIP club stay well worth it.have stayed there about 12 times.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com

Helpful?
Thank Seaspitit1704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, April 2, 2013
Dear Seaspitit1704,
It is wonderful to note that you enjoy your stay with us and that your experiences at both our hotel and Concept CM2 nightclub are enjoyable. We look forward to providing you with an equally gratifying experience during your next visit.
Kind Regards,
Manuel Reymondin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 23, 2013

The hotel itself is fine though it benefits hugely from its location - just 50m from the Sky Train (BTS) and the Paragon Mall.

As a frequent (read: weekly) business traveler, the hotel itself is just average. The entrance is anything but "grand", the bell hops forgot to bring up my luggage, and (ironically) the location down a typical Bangkok Soi leaves something to be desired - it's a bit rough and tumble walking out on the street (taxi drivers and hair salon "professionals" hollering at you, etc).

But the rooms are clean, and I found the business lounge very comfortable. So for the price, and the geographic location within Bangkok, one really can't complain too much. Would recommend for quick visits where you need to get around town conveniently and don't want to spend US $300/night.

  • Stayed March 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank ironrooster73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, March 26, 2013
Dear ironrooster73,
Thank you for sharing your experience. I am pleased that you enjoy our convenient location, despite the uniquely Bangkok access. I sincerely apologize for the lapse with your luggage, but am pleased to note that you enjoyed the lounge, and appreciate your recommendation. We look forward to welcoming you during your next quick trip to Bangkok.
Kind Regards,
Manuel Reymondin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 22, 2013

We checked inn at 2 pm and left for lunch . On our return at 10pm the aircon was not cooling . Gave it an hour and then informed the hotel staff . The engineer who checked the aircon finally decided that there was a technical fault which could not be sorted out .We requested the lobby manager to change our room and by the time we moved it was past 12 . The new room also was not cooling to a comfort level and the lobby manager when informed said we could move rooms again to which my reaction was very negative as my wife was not well and we were totally exhausted . Is this we call hospitality or professional management. Why was a check list of the necessary amenities and aircon not made by the senior house keeping and the rooms allotted to the guests . Is the hotel too busy to conduct such checks and the guests made to suffer and the hotel staff gets away with a "SORRY". The next morning we wanted to check out and go back home due to the sleepless night and the harrowing experience and forget my B day celebrations which were never offered by the hotel in spite of my request. A hotel is a home away from home for a guest and such callous attitude of the hotel staff leave a scar on the experience.The only positive thing is the good location and the breakfast.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank satisabharwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, March 26, 2013
Dear satisabharwal,
Thank you for your valuable feedback regarding your recent visit. While I truly regret that you left unhappy, your candid comments are appreciated. I am disappointed to learn of your unpleasant experience, and hope that you’ll accept my sincere apology for the lapse on our part. I assure you we will use your observations constructively. I hope that we will have an opportunity to welcome you again for a chance to win back your confidence. Toward that end, feel free to contact me directly so I may assist with future arrangements personally.
Kind Regards,
Manuel Reymondin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok on Siam Square

Property: Novotel Bangkok on Siam Square
Address: 392/44 Siam Square Soi 6, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#79 Spa Hotel in Bangkok
#107 Family Hotel in Bangkok
#130 Romantic Hotel in Bangkok
#131 Business Hotel in Bangkok
#147 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok on Siam Square 4*
Number of rooms: 429
Official Description (provided by the hotel):
The Novotel Bangkok on Siam Square is a 4 star hotel in the vibrant centre of Bangkok. With 423 well appointed rooms, this is the perfect destination for both business trips and holidays. Guests can relax by our pool, in one of our 5 bars, or be temptedby the delicious choices available in our 3 restaurants, while our conference facilities are perfect for meetings and functions. Close to transport, entertainment and shopping, the hotel is ideally located. Parking is available for your convenience. ... more   less 
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Also Known As:
Novotel Bangkok On Siam Square Hotel Bangkok
Accor Bangkok On Siam Square
Bangkok Novotel

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