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Novotel Bangkok on Siam Square
Ranked #182 of 852 Hotels in Bangkok
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Average”
3 of 5 bubbles Reviewed February 11, 2013

Just returned from a one night stay frm Bangkok and had chosen to stay at this property. Ok now this is Novotel which is a reputed chain of hotels and this hotel was decent but it looks like an old property. The rooms are small and do not feel luxurious at all and same goes for the bathrooms. The plus point about this hotel is that the popular malls like MBK, Siam Paragon and Siam Discovery are just walking distance but then the real action lies in the Sukhumvit area which isnt very far but because there is so much traffic that if u catch a cab then u will spend lest 20 mins for a 5 min run. I stayed only for one night and i feel i couldve stayed at the Novotel Platinum which is a better hotel and in a better area. This hotel isnt bad at all but not on my list if ever i visit bangkok again.

Room Tip: Ask for a room on a higher floor for sure
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PankajSehgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, February 17, 2013
Dear PankajSehgal,
We regret to learn that we did not meet your expectation during your recent stay and your comments have been well noted. Please rest assured that we will endeavour to implement actions that will improve the quality of our products. In the meantime, you are welcome to experience our freshly renovated Superior and Premier rooms, should you reconsider and choose to stay with us again.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,934 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (472)
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English first
Chennai, india
Level Contributor
147 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

All at a walking distance. Saves hell lot of time commuting in the chaotic traffic of bangkok. Other then to go to Platinum we never had to take a cab. Coming to the rooms, we were all in the suite rooms with access to the executive lounge and it was a pleasure. Liberal room size. Of course all the other facilities were the most modern. The club house access felt nice with no compromise on any drinks or food on offer. Very pleasant and memorable stay i must say.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pankajdaga79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, February 17, 2013
Dear Pankajdaga79,
It is wonderful to hear that you enjoyed your stay, especially the suites and the exclusive Premier Lounge benefits. We look forward to welcoming you once again so that you may enjoy, not only our suites and services, but also our location conveniently within a short walk to shopping malls, dining venues and sightseeing spots. We hope your next stay will be pleasant and memorable as previous one.
Kind Regards,
Manuel Reymondin
Resident Manager
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Leeds, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed February 10, 2013

My husband and I stayed in Bangkok both at the start and end of our 2 week stay in Thailand. At the start we stayed in a nice hotel on the river, but on the way back we decided to stay somewhere more central. This hotel could not have been better, in Siam Square very close (1 minute walk) to the BTS (sky train). It is a lovely hotel, nice big reception area, very friendly and efficient staff, large comfortable room, great outside pool with a view, leisure club (good to go back to and use the showers at if you have a late flight home after you have checked out of your bedroom) and of course free wifi. For such a central location our room was really quiet. We could not fault this hotel; nice, new and clean with all of the facilities you could need in the best location in town. If we go back to Bangkok we will definitely make this our first choice.

Room Tip: We were in 613, very spacious with a good view, but I would expect all of the other rooms to be very...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samantha032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, February 17, 2013
Dear Samantha032
It was a pleasure to be of your service during your recent stay and we are pleased to learn that you left us with a memorable experience. Thank you for sharing your appreciation and for entrusting us to serve you again.
Kind Regards,
Manuel Reymondin
Resident Manager
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Grosseto, Italy
Level Contributor
123 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed February 8, 2013

This hotel is set in a pedestrian area (which is a big plus, since Bangkok is a woderful, yet 'smoggy' city) full of shopping malls and shops of any kind! The Siam sky train station is a 2 minute walk away, and within easy reach (through sky bridges) are even more shopping malls (Central World, Siam Paragon, Siam Center). Rooms are comfy.
I love this hotel, and keep on coming everytime I'm in Bangkok (a pity I never have time for the pool).

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElElena__11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, February 17, 2013
Dear ElElena__11,
Thank you for taking the time to share your wonderful experience with us. We are privileged to have earned your loyalty and hope that you will find time to relax by the pool during your next visit. We look forward to serving you soon.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed February 7, 2013

The location of this hotel cannot be beaten and the local transport is cheap and easy to use.

Hotel rooms were clean and what you would expect, building work going on next to hotel but did not cause any disturbance.

Our only complaint was about the Happy Hour in the bar, it stated buy one drink get one free! as my wife and i only wanted one drink we assumed we could pay for one drink and get the other one free. Not so we were told we had to buy a drink each and then have a free one each. We declinced and left. This seems a strange policy almost encouraging people to drink more than they want. Perhaps the manager could comment.

All in all the location alone would make me stay here again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, February 17, 2013
Dear chris g,
Thank you for sharing some of the many benefits of staying with us and pleased to hear that you appreciate our location. Our Happy Hour activity has been created to reward customers for their patronage as well as to motivate orders in the same time, and as such a free drink is offered for individuals. We may also consider other business approach in the future, and we appreciate you to highlight it to us. Thank you for your kind understanding and look forward to welcoming you again.
Kind Regards,
Manuel Reymondin
Resident Manager
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Point Lonsdale, Australia
Level Contributor
121 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

After many trips to Bangkok we finally built up the courage to go right in the heart of Bangkok, in Siam Square. There was a good deal on at the Novotel, with good reviews. We paid a little extra to get on the "Premier" floor, 16th. This meant you could use the lounge downstairs, a welcome inclusion. Room was excellent although glass doors a novelty rather than functional. The shower had a side wall which you could make opaque or transparent, why I don't know. Kings size bed was great and breakfast good. Staff were very professional and friendly. Gym is good and pool is large but I wouldnt swim out there in the Bangkok air. Wifi adequate but clutsy sign in. The whole setting was however first class, in a great location. Then venture out side into the madness, albeit you can shopping centre hop in comfort. We usually stay just two nights before we venture elsewhere in Thailand. Always look forward to the shopping and always happy to leave. The Novotel makes it just that bit better, yes we will stay there again.

Room Tip: You can't really go wrong, but go "Premier" what the heck!
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VFrequentTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMR, Resident Manager at Novotel Bangkok on Siam Square, responded to this review, February 17, 2013
Dear VFrequentTravellers,
We are pleased to learn that you enjoyed our Premier room with the exclusive benefits available to guests in order to enhance your overall stay. Your comment regarding signing onto our Wireless Internet service is well noted and please be assured that the quality of connection is improving after the installation of individual routers in guest rooms; your comment will help us further improve the service accordingly. We very much appreciate your patronage look forward to your return soon.
Kind Regards,
Manuel Reymondin
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok on Siam Square

Property: Novotel Bangkok on Siam Square
Address: 392/44 Siam Square Soi 6, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#79 Spa Hotel in Bangkok
#107 Family Hotel in Bangkok
#130 Romantic Hotel in Bangkok
#131 Business Hotel in Bangkok
#147 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok on Siam Square 4*
Number of rooms: 429
Official Description (provided by the hotel):
The Novotel Bangkok on Siam Square is a 4 star hotel in the vibrant centre of Bangkok. With 423 well appointed rooms, this is the perfect destination for both business trips and holidays. Guests can relax by our pool, in one of our 5 bars, or be temptedby the delicious choices available in our 3 restaurants, while our conference facilities are perfect for meetings and functions. Close to transport, entertainment and shopping, the hotel is ideally located. Parking is available for your convenience. ... more   less 
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Also Known As:
Novotel Bangkok On Siam Square Hotel Bangkok
Accor Bangkok On Siam Square
Bangkok Novotel

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