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“A little more attention to maintenance needed”

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Holiday Inn Bangkok
Ranked #108 of 851 Hotels in Bangkok
Certificate of Excellence
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“A little more attention to maintenance needed”
4 of 5 bubbles Reviewed July 25, 2014 via mobile

Whilst I enjoyed my stay here and found it to be quite a good hotel, in a good location the room maintenance requires slightly more attention. Our toilet didn't flush well and produced an odourous smell in the mornings, the sink clogs up and you need to lift the plug up manually and even then still drains slowly and the shower flooded every time it was used.
I really liked the pool area and the ambience of the hotel as well as the sprawling breakfast. I would consider going back as these issues were minor but I wouldn't stay her for over $150 per night inclusive of taxes.

Stayed July 2014
Helpful?
1 Thank Itzyfoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suchada I, Manager at Holiday Inn Bangkok, responded to this review, July 30, 2014
Dear Itzyfoxy,

Thank you very much for your always kind support to Holiday Inn Bangkok and valuable feedback concerning your experience during your recent visit.

Concerning to your feedback on inefficient drainage flow I have brought up to the Director of Engineering to rectify the issue to ensure no reoccurrence in the future.

Once again thank you very much for your kind feedback which is very important to us for our continue improvement to meet our guest expectation. Please let us know if we can be of any assistant you may need, we all here in Holiday Inn Bangkok look forward to welcoming you back again in the near future.

Regards,
Suchada Imsophan (Ms.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,357 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
New Delhi, India
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

Spacious rooms, amazing yummy buffet breakfast and good location is what makes it a perfect to stay. Very friendly staff. Rooms are really clean . They always have some exciting offers, so do check before you book.

  • Stayed August 2013, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank VibhutiMunjal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suchada I, Manager at Holiday Inn Bangkok, responded to this review, July 23, 2014
Thank you very much for your kind support to Holiday Inn Bangkok during your recent visit to Bangkok. We appreciate your valuable comments and very pleased to learn that you were enjoyed your stay at the hotel. Your feedback is very important to us to continue improvement to meet guest expectation. Please contact us at dmhi@ihgbangkok.com if we can be of any services you may need.
Look forward to welcoming you back again in the near future.

Best regards,
Suchada Imsophan (Ms.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karachi, Pakistan
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 22, 2014

lovely staff nice hotel lovely break fast nice location very comfortable. lovely room near by sky train easy to shopping but very far from Indra square and boe bay market. really nice hotel especially reception very nice.

Room Tip: every room is very lovely.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank RIZWANAHMEDMEMON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suchada I, Manager at Holiday Inn Bangkok, responded to this review, July 23, 2014
Thank you very much for your kind support to Holiday Inn Bangkok during your recent visit to Bangkok. We appreciate your valuable comments and very pleased to learn that you were enjoyed your stay at the hotel. Your feedback is very important to us to continue improvement to meet guest expectation. Please contact us at dmhi@ihgbangkok.com if we can be of any services you may need.
Look forward to welcoming you back again in the near future.

Best regards,
Suchada Imsophan (Ms.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnhem, The Netherlands
Level Contributor
170 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed July 18, 2014 via mobile

Nice hotel at a good location to discover Bangkok. Very friendly staff and the executive floors , with the lounge is really nice. Happy hour they serve tasty wines and a variety of snack and free of charge. The reception at the exe floor is utmost friendly and will come back for sure.
Room is ok and comparing price to the neighbor best choice.
All amenities available and clean.

Stayed July 2014
Helpful?
Thank catman52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suchada I, Manager at Holiday Inn Bangkok, responded to this review, July 21, 2014
Dear Catman52,

Thank you very much for your kind support to Holiday Inn Bangkok during your recent visit to Bangkok. We appreciate your valuable comments and very pleased to learn that you were enjoyed your stay at the hotel,especailly the service on Executive Club lounge.
Your feedback is very important to us to continue improvement to meet guest expectation. Please contact us at dmhi@ihgbangkok.com if we can be of any services you may need.
Look forward to welcoming you back again in the near future.

Best regards,
Suchada Imsophan (Ms.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 9, 2014

Arrived at the hotel on 4th July 2014 by the BTS and was given a early check in which was really nice. Check in was a breeze.

ROOM: Was given room 507 which was nice and neat. Room size was just nice and cosy with a comfortable double bed. Ohh! one issue to highlight, the leg of the luggage rack seems a bit out of the position. You guys might like to check it out.

LOCATION: Just next to Chit Lom BTS with plenty of shopping malls around the area. Tons of local night market stalls for an authentic Thai street food. NICE!

SERVICE: Staff was polite and was always smiling! from the doorman to the receptionist. Housekeeping RA did a really good job in making up the room. Especially on the turndown service.

VERDICT: I'll still stay with Holiday Inn Bangkok next time I in Bangkok! :)

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank MrYapLeeSan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suchada I, Manager at Holiday Inn Bangkok, responded to this review, July 9, 2014
Dear Yap S,

Thank you very much for your kind support to Holiday Inn Bangkok during your recent visit to Bangkok. We appreciate your valuable comments and very pleased to learn that you were enjoyed your stay at the hotel. Your feedback is very important to us to continue improvement to meet guest expectation. Please contact us at dmhi@ihgbangkok.com if we can be of any services you may need.
Look forward to welcoming you back again in the near future.

Best regards,
Suchada Imsophan (Ms.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed July 8, 2014 via mobile

Booked this hotel one package with the flight ticket, for which this was a comparatively affordable compared to others.

Location was superb, just next to Chit Lom (1 stop from Siam). Within walking distance to Erawan, Central World and a bit more walk to Siam Paragon. 7-11 and McD was easily spotted (opposite to the hotel) - thats a plus.

Room was spacious, few furniture shows signs of aging, but overall it was a good room.

I would probably wanted to stay here next time when I visit BKK again..

Stayed July 2014
Helpful?
Thank PlazmaTek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suchada I, Manager at Holiday Inn Bangkok, responded to this review, July 9, 2014
Dear Plazma Tek,

Thank you very much for your kind support to Holiday Inn Bangkok during your recent visit to Bangkok. We appreciate your valuable comments and very pleased to learn that you were enjoyed your stay at the hotel. Your feedback is very important to us to continue improvement to meet guest expectation. Please contact us at dmhi@ihgbangkok.com if we can be of any services you may need.
Look forward to welcoming you back again in the near future.

Best regards,
Suchada Imsophan (Ms.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa
Level Contributor
247 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

It is certainly much better than I expect an Holiday Inn to be (even in Bangkok). I used to stay there a lot when it was still Meridien.
The rooms and building have been renovated and the room was very nice (I took a Club room).
Service was excellent, with a smile. The restaurant in good.
The staff speks very reasonable English.
The location is, at least, of the best for tourists. Just on train station and lots of mall within walking distance.
Only disappointing point: I needed a late check-out (9 pm). Normally in Bangkok you can get late check-outs without any fuss.They started by saying that as IHG Gold I could have 14:00 free of charge or 18:00 for half rate. Then they extended till 20:00 (as IHG Gold). In the last day, due to full occupancy they eventually extended till 21:00.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yshargal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suchada I, Manager at Holiday Inn Bangkok, responded to this review, July 4, 2014
Dear Yshargal,

Thank you very much for your great feedback reviews on your previous visit at Holiday Inn Bangkok, We are very delight to hear that you enjoyed your stay at Holiday Inn Bangkok. Your feedback is a major key to keep our service consistency and meet level of guest satisfaction. Thanks again for your feedback we all looking forward to welcome you back again on your next visit.

Kind regards,
Suchada Imsophan(Ms.)
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Bangkok

Property: Holiday Inn Bangkok
Address: 971 Ploenchit Road | Pathumwan, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#55 Business Hotel in Bangkok
#63 Spa Hotel in Bangkok
#80 Family Hotel in Bangkok
#90 Romantic Hotel in Bangkok
#97 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Bangkok 4*
Number of rooms: 377
Official Description (provided by the hotel):
Holiday Inn Bangkok is conveniently located across from Bangkok's renowned shopping complexes; Siam Paragon and Central World Plaza. Other nearby attractions include The Jim Thompson House and Museum, MBK Center, Siam Square, Chidlom Skytrain Station, Pantip IT City, Gaysorn Boutique Mall and the world famous Erawan Shrine. Holiday Inn Bangkok's interior styling evokes a unique sense of home and welcome. The hotel offers stylish amenities, state-of-the-art facilities and attention to details that are important to discerning travelers. Guests will find relaxation in the expansive Lobby Bar; the most suitable venue for work or conversation, or just to unwind after a long day. Guests may also enjoy our market style all-day dining venue, Cafe G, or traditionalThai restaurant in contemporary ambience at Charm Thai cuisine. ... more   less 
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Also Known As:
Holiday Inn Bangkok Hotel Bangkok
Bangkok Holiday Inn

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