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“great location, excellent service”

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InterContinental Bangkok
Ranked #19 of 859 Hotels in Bangkok
Certificate of Excellence
Melbourne, Australia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“great location, excellent service”
Reviewed August 5, 2013

InterContinental Bangkok is just a short walk away from Chidlom BTS station, making it very convenient for guests to go places. a few bts away you will find many shopping centre such as Siam Discovery, Siam Paragon, MBK, Central World, Chidlom Central, Terminal 21, and Emporium. With its convenient BTS. system, Silom area is easily reached. The hotel comes with excellent service. I am not just talking about its check in staff, but everyone from housekeeping to concierge to staff at the club lounge. The club lounge offers excellent breakfast and great choices of finger food during evening cocktail. Thumbs up!

Stayed July 2013, traveled on business
Helpful?
3 Thank SEDY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 11, 2013
Dear Guest,

Thank you for this wonderful review on Trip Advisor. We are delighted to hear that your stays with us in InterContinental Bangkok has been pleasant and you were satisfied with our prime location with an easy access to major shopping malls and our Club InterContinental Lounge.

We have shared your compliments with our associates on your kind words and they were all happy to receive the recognition.

We look forward to welcoming you back home very soon.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (602)
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Istanbul, Turkey
Level Contributor
244 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed August 4, 2013

The InterContinental Bangkok lives up to expectations and is well worth the money. The concierge team is pure perfection and the fitness room delivers more than even a 5 star hotel would be expected to. The rest is all very good and not a single issue to complain about at all.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Feyzi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 11, 2013
Dear Guest,

We would like to thank you for the feedback about your recent stay with InterContinental Bangkok and for sharing your experience on Tripadvisor.

Your compliment to our Concierge team is highly appreciated and we will certainly pass on your kind recognition and we are glad that you enjoyed your work out at our GYM.

We look forward to welcome you to our hotel very soon.


Warm regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 4, 2013

I have stayed in InterContinental Bangkok at least 8 times. I received a lot of great experience. Location is convenient, easy to access shopping mall. The Sunday brunch is high recommended because it's food variety and price. The staff did their best to response my request and they are amazing. I will stay here next time I visit Bangkok. The happy hour in the lounge is one of the best I have ever had.
地點很棒,服務很棒,雖然對於會員的限制有比以前多,但提出要求後,飯店還是盡力滿足我的想法, Sunday brunch非常推薦,是我目前吃過幾個中CP值最高的

Room Tip: Conner Suite is better with the panorama view.
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yogi_Lu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 11, 2013
Dear Guest,

Thank you for choosing InterContinental Bangkok and your Loyalty with our hotel. We are pleased to hear that we have been successful looking after you.

It is great to hear you were impressed with hotel’s location, Club InterContinental Lounge and Sunday brunch. We take enormous pride in our service and facilities, and it is always rewarding to know when our efforts have been successful.

We look forward to welcoming you back to our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 4, 2013

Stayed here for a few nights. Check-Inn very smooth, receptionists helpful. The room was great. Really large, everything you need and no see through bathroom window which seems to be the latest style in so many new hotels. A plus for me to have a "normal" bathroom without a window, a bathtub and separate shower.Bathtub had a flexible shower head as well.
Breakfast was quite good, though I had better in other Bangkok hotels. But the selection of fresh juices and young coconut has to be mentioned. Haven't seen such a variety anywhere I think. Service generally good apart from one strange experience on the last day.
The italian restaurant downstairs was great! Getting a taxi no problem, always quick.
For me a big problem was that whenever we were sitting somewhere in the really large lobby there were mosquitos around us. Knowing the problems with Dengue Fever in Thailand, especially Bangkok, I found it very disturbing.
All in all I would def. stay again, the staff is really respectful and friendly apart from 1 or 2 people, but that is normal anywhere. I want to mention the concierge service especially, very convenient to have a special seating area for comfort and the lady with short hair was extremely helpful.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 11, 2013
Dear Guest,

Thank you for choosing InterContinental Bangkok and also for taking the time to share your stay experience with us.

We are glad to hear that you were impressed with our arrival experience, rooms, concierge service, food and beverage outlets. Your kind compliments have been shared with our culinary and service team members especially Khun Raveewan from concierge department.

We always strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Please accept our sincere apologies for the inconvenience which you have experience during your stay. This has been shared with our Director of Housekeeping to look into this matter.

We hope to have the opportunity to welcome you back to our hotel in the near future.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 1, 2013

We went for our Honeymoon and stayed here after coming from Pattaya. The Hotel was excellent. The food, ambience, decor all was excellent. The roooms were excellednt with all types of comfort. The food was nice. We hope to visit again to this hotel.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nepalkolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 7, 2013
Dear Guest,

Thank you very much for sharing your recent experience with InterContinental Bangkok. It is our pleasure to hear that you spend your honeymoon with us and enjoyed all the aspects of our hotel facilities.

We look forward to welcoming you soon back in the near future.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 1, 2013

Stayed 3 nights at the hotel and already planning a trip back! Hotel was selected purely for location reasons. After all, there are only a few hotels in the area that can match up to the InterContinental's location in BKK.

The staff were amazing. Unobtrusive, yet attentive. An excellent concierge team that went all out to help. And most importantly, open to offering options (transport, dining and shopping) outside the hotel offering, and all of them reasonably priced. An extremely professional team.

Public Areas + Check-in: Unlike the Grand Hyatt or Four Seasons which boasts a more residential feel at check-in, the InterContinental clearly means business. Check-in was swift for a group of 8 people in 4 rooms. The hotel staff even went all the way out to arrange all 4 rooms to be on the same floor. When there was a request for 2 rooms to be interconnecting, the team arranged 2 rooms opposite each other temporarily, before promptly sending up the keys for 2 interconnecting rooms. What a great start!

Rooms: Massive. Spacious. Perfect for sorting out all the shopping eventually done. Almost certain that the IC BKK boasts the largest rooms among the key hotels in the area, the rooms were contemporary and soothing. The extended marble console was an excellent design element, awesome beds and linens. If there was anything to fault the room for, I would have preferred a nice sofa sitting area as opposed to a single armchair at the corner.

The bathroom was done up in a much older style, decked in marble, but spotlessly clean. Interestingly, mom who was traveling with me remarked that among all the hotels she's stayed in 60 years (and trust me, she's a jet-setter), the IC BKK has the best smelling rooms and towels. She even asked if I could check with house-keeping what they used to clean the rooms and wash the laundry (which I responded with an *are you kidding* look).

And since it was mom's 60th birthday, the hotel sent up a slice of cake, fresh flowers and a 25% equivalent amount of a spa voucher. Good job InterContinental!

Breakfast: Breakfast area was on the mezzanine floor and you do notice the effort they put in to be different. "Mineral water" was taken to a whole new level with drinking water energised by crystals. Cool! The quality of the food was great and the spread was decent. Fresh young coconut juices, choice of 4 different honeys, Ronnefeldt teas. You do feel pampered. On the flip side, there was about 20-25% variations over the 3 days.

Spa: Mom and sis spent an hour in the spa prior to checking out and did they look relaxed after the session. In her comment card, Sis used the word "Attentive" to sum it all up. Unlike the typical spas in BKK, the IC Spa was modern, contemporary with extensive use of turquoise & silver throughout the space. Each spa room I learnt came with its own private bathroom which raises the bar for true relaxation in a private space. And perched on the 36th floor, with a view not to be missed.

Location: It speaks for everything.
- Exit the entrance, and you're on the stairways to the BTS Station and Skywalk connecting all
major shopping centres. We didn't even have to take the BTS at all throughout our entire trip.
- From the hotel lobby, you're directly connected to Gaysorn Plaza. Ultra high-end.
- 3 mins walk straight ahead on the Skywalk: Amarin Plaza, an older mall with quirky little finds. Starbucks & Boots on the ground level.
- 5 mins on your right on the Skywalk: CentralWorld Mall, great food, great shopping.
- Give yourself 3 more mins and you're in Siam Paragon
-10 mins walk on the street level to your left: Central Chitlom
- Erawan Shrine just diagonally opposite the Hotel

Simply perfect.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nimbostratus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 11, 2013
Dear Guest,

We would like to thank you for your detailed description of you recent experience with us and for sharing it on Tripadvisor.

Your warm notes about our staff and the service they provided to you are highly appreciated as well as the great comments about the SPA InterContinental and the breakfast selection at our “Espresso” buffet restaurant. We are further glad to hear that your mum spend a wonderful birthday with us and that you enjoyed our close location to all primary shopping malls.

It will be our pleasure to welcome you back soon on you return to InterContinental Bangkok.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 1, 2013 via mobile

We had 7 nights in this hotel, just can't find anything that we didn't like, location was great for shopping, right on your doorstep we had a huge shopping mall, also sky train was just 5 min walk, it takes you pretty much anywhere around Bangkok if you don't fancy using taxi or tuk-tuk.
Breakfast was amazing as well as the rooftop swimming pool, though it's a bit small, but acceptable for a city hotel, rooms are very spacious & clean, so overall great hotel!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank languagegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiruD, Director of Rooms at InterContinental Bangkok, responded to this review, August 7, 2013
Dear Guest,

Thank you very much for your comments about your recent stay at InterContinental Bangkok.
We are glad that our primary location in the shopping district of Bangkok contributed to make you stay even more enjoyable and that you liked our breakfast buffet at Espresso Restaurant.

We look forward to welcoming you soon back at our hotel.

Kind regards,

Hiru Daryanani
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Bangkok

Property: InterContinental Bangkok
Address: 973 Phloen Chit road | Lumphini, Pathum Wan, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok > Pathumwan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Bangkok
#14 Romantic Hotel in Bangkok
#14 Spa Hotel in Bangkok
#17 Family Hotel in Bangkok
#18 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Bangkok 5*
Number of rooms: 381
Official Description (provided by the hotel):
One of the city's largest hotels, InterContinental Bangkok offers a refreshing take on modern luxury, providing guests with a unique cosmopolitan escape. With a BTS station on its doorstep, the hotel offers convenient travel to the city's major business district, while exciting shopping destinations and dining options are within easy walking distance. For a new level of luxury, experience the bespoke services of our exclusive 37th-floor Club InterContinental, while enjoying breathtaking views. ... more   less 
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Also Known As:
Intercontinental Bangkok Hotel Bangkok
Bangkok Intercontinental

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