I have stayed in this place a week ago. Before I came, I sent them an e-mail asking how far they are from BTS and they said very close, but It turned out to be far. Nobody cleaned the room - when confronted, the receptionist pretended not to speak English, but I heard her speaking it with other clients before. The manager was not available, despite me leaving her a note. 2 nights later I found out a mouse in my room and it escaped through a hole in the wall. I ran to the reception, but that woman did not want to talk English again, just was repeating "Cannot ka". I managed to check out, but she refused to return me money for the remaining night - smiled and listened, but did not give any money, just smiled.
It is a terrible place and the staff behaviour is even more terrible.
- Official Description (provided by the hotel):
- Located in Bangkok’s trendy area of Ekamai, Nice Residence is a 15-minute walk to Ekamai BTS Skytrain Station providing access to major shopping malls and local attractions. Offering from superior to two bedrooms suite , all rooms with a private balcony. Guests can stay active throughout the stay at the fitness or relax by the outdoor pool. Staff at the 24-hour front desk can assist guests with luggage storage. ... more less
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