I stayed in the Maple Hotel for 12 nights, January 2013.
As a whole the hotel was okay, but there some major shortcomings which would mean that on a return trip I will find somewhere else to stay.
The room was very comfortable, except as one other reviewer wrote the air-conditioning unit blows directly at the pillows of the bed, and so you can end up very cold at night .. I found that if I changed the mode of the air-conditioner, to just recycle the air without cooling, and turning off the tilt and swivel functions I could get quite comfortable.
I chose this particular hotel because it has a pool (displayed prominently on their booking page) ... and because I knew the person I was visiting would be busy for 3 days, I was looking forward to sitting by it and reading. Oh how wrong could I be!
... Firstly, the pool (while it looked clean enough) had various items (old rubber from goggles etc) sitting on the bottom of it so it was obviously not cleaned regularly since they were still there on the day I left.
... Secondly, several of the tiles in the pool were broken and lying there ready to cut feet, stub toes etc.
... Thirdly, one of the lights was obviously broken, and the cable from it (wrapped in insulating tape) was lying along the bottom of the pool.
These things I reported to the reception desk on my second day, and I was told that they would be dealt with, and I'd be informed when the pool was available again .. it never was.
Further ... while the pool was out of action, I would have been happy to sit on the sun terrace and read a book ... so I asked for a sun umbrella, because there were stands on teh terrace, but no parasols. I was informed that they didn't have any ... so sitting out in the sun (even with factor 50 sun cream) was limited to 30 mins at most.
The food was mediocre .. not particularly bad, but not particularly good either. Breakfast was suppoesed to be served until 10am ... but the staff started packing it away from around 09:45 ... on morning I was looking for breakfast cereal, and when asked I was told that it wasn't available, a few minutes later I went to get a cup of coffee only to find it had also been cleared up. I am not proud of myself, but at that point I got quite angry, and after speaking to the manageress of the restaraunt, the coffee reappeared and the breakfast cereal was brought with an apology.
The Gym is small with modern equipment in good condition, and the air conditioning in there means that a good workout can be done in relative comfort.
The hotel staff were friendly, courteous and for the most part very helpful.
The Maple Hotel has the potential to be excellent however, sadly, it failed to deliver and, at 2000Baht per night, I won't be returning to find out if it may have improved.
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