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“One of the best hotels I've ever been to!”

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The Okura Prestige Bangkok
Ranked #6 of 896 Hotels in Bangkok
Certificate of Excellence
Reviewed November 4, 2012

This hotel is just perfect!
Beyond its aesthetic and impressive Japanese design, the hotel's maintain the highest standards in terms of cleanliness and service.
The food is delicious and very diverse.
And even the price is not that bad, especially considering this is one of the leading hotels of the world.

I was in Okura hotel in Amsterdam earlier this year, and it was perfect as well.

Just wonderful hotels!

  • Stayed: October 2012, traveled with family
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2  Thank Michal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,873 - 1,879 of 2,869 reviews

Reviewed November 3, 2012

I have picked this hotel for my long awaited getaway trip in early Oct because it is new and located right next to a BTS station. (Frankly, taking taxi in Bangkok did not give my good experience. Taxi drivers tend to reject "meter" very often based on my experience)
Being a regular traveller to Japan, I was so looking forward to my stay in this 5-star Japanese hotel brand.
My first impression with this hotel was not good at all. It took us 20 minutes to complete the check-in not because of the queue (we were the only group checking-in back there) but the incompetency of the staff. We were served by 4 different staff at the reception counter within that 20 mins and we were not explained the reasons for the extra-long time for the check-in. I suspected that the hotel had problems in dealing with last-min booking. And it should not be the case for japanese hotels, which are always systematic.
The hotel decor looks nice in every aspect (love the pool and gym, the cafe (for breakfast) makes you comfy). However, the room itself is overly subtle (the color choice is very mild and warm, but remind me of a very tranditional hotel in tokyo that i stayed before). In addition, I dont like the design the separate toilet and bathroom. Dont feel very relaxed when you have to do one of the most important "daily business" in that tiny air-tight toilet room.
Hotel guests are offered to pick international buffet or japanese bento breakfast, which is very common among 5-star hotels in Japan. However, the selection at international buffet did disappoint me. They dont even serve sausages for breakfast. Orange juice is not freshly squeezed (not even close to tropiciana).
Surprising, the hotel location is not as good as we expected. It is true that it is close to BTS but there is no restaurants, shopping malls, messages and spa nearby. If you prefer a relaxing walk to the hotel after dinner in Siam Paragon/Central World or drink in Asoke, the hotel may not fit in your need too.
Lastly, the hotel may consider to put the price list of the hotel spa in the room for benefit of guest reservation and its marketing purpose. (The hotel spa offers great promotion pack to guests for appointment before 5pm...but i was not lucky enough to experience it)
Finally, a few compliments to the hotel: 1) they served different types of fruits in the room during my 3-day stay; 2) There is a dean & deluca at the ground level of building complex; 3) helpful in granting late check-out (for one-hour).
Afterall, not sure this hotel is ready to climb up the ladder in such a competitve hotel industry of Bangkok. Certainly room for improvement.

  • Stayed: October 2012, traveled with family
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2  Thank Daniel_HK097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2012 via mobile

Great location, very easy to use the Skytrain, just a couple of stops one way to Siam and the other direction to Emporium. So no more sitting in traffic! Great complex, Boots, Starbucks and an excellent restaurant Ugo. Erawan/Gaysorn close enough to walk to as is Paragon, Now the hotel - would stay again because of the above but it's new and the staff are trying their best but are not the quality of say The Sukhothai which is my normal hotel of choice, saying that we had a technical problem which was solved and they were helpful. But because of communicAtion problem between technical and housekeeping we did not get our room cleaned after the work. They have a nice bar which had a good jazz band playing and atmosphere was pleasant. Gym and pool good. Popped my head into the spa which looked excellent. It will be interesting to see if this hotel makes the grade in Bangkok and I think it will be more staff training which will elevate it into the league of Top 5. There are too many 5 star also ran hotels and I really hope this doesn't turn into one of them as I would like to keep returning.

  • Stayed: October 2012
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2  Thank richardson30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2012

Enjoyed a weekend stay recently when the hotel is quieter compared to weekdays when it seems to full of Japanese business people. The first thing that strikes the visitor is the attentive service from the moment one appears on the front steps. We found that this service standard was the norm throughout the hotel as one may expect from a high-end Japanese hotel but also with some friendliness that someone expects in Thailand. As the hotel is on a smaller scale from other 5-star, it manages to retain a better intimacy than others.

The decor can be described as refined Japanese elegance with an emphasis on darker tones and accented lighting. The lobby area on the 24th floor is quite unique with 2 long counters - 1 for check-in, the other the bar. Behind this area are doors leading to an outdoor balcony area (where you can smoke) with great view towards the Plaza Athanee and up Wireless Road toward the American ambassadors residence. There is another outdoor area at the front which is a great place to chill in the evening (accompanied by live Jazz trio).

The rooms are very well designed and appointed, again with Japanese touches such sliding partitions for the bathroom and the famous electric toilet which even includes a dryer! Everything worked and functioned as expected with an easy to use bedside digital master control.

The 25m infinity edge (salt water) pool, which is canterlevered off the side of the building is quite spectacular.

The buffet breakfast was comprehensive with high quality touches including Scottish highland water. Pastries and bakery were amongst the best in Bangkok. The crepe as one other reviewer mentioned is not recommended - soft and under-cooked (the only flaw at breakfast).

Great location connected to the BTS station and 2 stops from Siam. In the building basement is 7-11, Boots pharmacy and Dean & Deluca. Perhaps the downside is coming to this area by taxi as it suffers from bad traffic and can only be accessed from one side (coming from Sukhumvit Road).

Room Tip: The views towards the American Embassy are nicer.
See more room tips
  • Stayed: October 2012, traveled as a couple
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2  Thank iprahin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

We have a total of 4 adults staying in 2 Deluxe Rooms of Okura Prestige Bangkok at the end of Sept 2012. It was such a memorable experience for us! The hotel staff were courteous and efficient. The hotel architecture was stunningly modern. The interior decor was cool and upscale. The location could not be more convenient! We love the afternoon-tea, the breakfast buffet (serving high-quality food) and of course the infinity pool! Though there were only 12 sun-decking seats available, we find it sufficient as the hotel was not too crowded. We also did not encounter guests speaking loudly or causing disturbances to other guests of the hotel. All in all, Okura Prestige Bangkok is a hidden gem in the heart of Bangkok! I'm sure I will return very soon! Will try the Spa next time for sure!

  • Stayed: September 2012, traveled with friends
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3  Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

Okura has been in operations for the last 5 months. The hotel is new and has the hallmarks of a great hotel - pool, facilities, rooms, restaurants and service. You can see the "Japanese" attention to details in the hotel and I really enjoyed it. Best is the convenience to the BTS which is a link way through another office building. There is a Dean & Deluca in that building serving great coffee throughout the day. As wonderful as the hotel and I would definitely go back again, there were some incidents that mar my stay over a weekend.

1. Taxi drivers do not seem to know the location of the hotel. On my way to the hotel from airport, the driver had to stop by the expressway to review the location. When we arrive within the vicinity of the hotel, there was no obvious sign to direct taxis. It was quite exasperating at times and it did not happen once.

2. When you have your breakfast, do not order the crepe. It reads delicious in the menu but the dish turned out to be a real disappointment.

3. I have to keep reminding myself that this is not a boutique hotel. While this is not the fault of the hotel, some of the patrons of the hotel were loud, and not very considerate.

Overall, my experience was delectable and delightful. I loved it because of the location and easy access to BTS while still promising a very comfortable stay. Definitely, you should try it.

  • Stayed: September 2012, traveled solo
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3  Thank loongmun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

The newly opened Okura Prestige Hotel Bangkok is ideally located at Wireless Road directly linked to the Pleon Chit BTS Station. From the station, enter the mall and take the escalator to the ground floor. Then turn to your right, walk forward a bit entering the hotel’s glass door. You will pass by a florist shop reaching the Concierge table on your right. Once at the Concierge, you will be entertained.

The Concierge kept my luggage & escorted me to the lobby on the 24th floor. Check-in process was flawless. Within 10 minutes, the front office staff escorted me to my room. She showed me around the room, explained to me the functions and the operation of those high tech controllers equipped with.

The room is spacious, nicely decorated and luxurious. The comfortable bed, the good quality bathrobes, the luxury toiletries all just reminded me the “near- perfect” Japanese’s altitude. The open concept bathroom with separate rain shower and bath tub is big. The missing of mirror at the vanity was a bit inconvenience for me to shave albeit.

The well equipped fitness centre is located on the same floor as the Western Restaurant; the Elements, the pool & the Spa. The infinity pool on the 25th Floor of the hotel building is one of the highlight of the hotel with panoramic view of the city’s skyline. It’s breathtaking; just like swimming among the skyscrapers. With only less than 10 chairs at the poolside, it will be difficult to find a place during peak hour. The hot and dry sauna is relatively small for Japanese standard.

There are 3 restaurants in the hotel, the Elements next to the gym, the whole day dinning at up & above restaurant and bar and the Japanese Restaurant, Yamazato. I dined at Up & Above restaurant. It was quite empty despite dinner time. Good choice of menu but I personally think the lighting is too romantic. In fact, the place is too dark to have dinner. The Japanese set breakfast served at Yamazato restaurant was delicious. Nice presentation, varieties and portion with complimentary green tea.

Staffs are helpful, polite and ready to serve. This is a excellent hotel. The Japanese concept and Thai’s hospitalities are perfect combinations to make this hotel unique from the rest.

  • Stayed: August 2012, traveled solo
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3  Thank Huat88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Okura Prestige Bangkok

Address: 57 Wireless Road, Park Ventures Ecoplex | Lumpini, Pathumwan, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 896 Hotels in Bangkok
Price Range: $223 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Okura Prestige Bangkok 5*
Number of rooms: 240
Official Description (provided by the hotel):
The Okura Prestige Bangkok combines Japan’s rich service culture and attention to detail with Thailand’s world-famous standards of hospitality. This new luxury hotel, with 240 rooms and suites, is located in the award-winning Park Ventures Ecoplex building at the heart of the city’s Central Business District. The hotel offers direct access to the city’s BTS skytrain network at Phloen Chit station and sits close to major shopping malls, embassies and commercial districts. Every room and suite offers impressive views across the dynamic Bangkok skyline through triple-glazed tinted panoramic windows that insulate against both heat and noise. The rooms combine comfort and luxury with the very latest technological developments designed to impress business and leisure travellers. ... more   less 
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