We ordered a Cappucino and a Caramel Latte - the staff was seemingly indifferent, there were used napkins lying around the store and the coffee took a long time to make. While we were waiting for our drinks another customer complained about the temperature of the coffee and asked for them to be remade.
The Caramel Latte tasted like a caramel milkshake (too sweet and milky) and the Cappucino was nothing to rave about, both were luke warm at best. The coffee was weak. We noticed that there was no themometer in the milk froth and that there was no sound of grinding coffee. The price is certainly far from value, there is much better coffee to be found at a fraction of the cost. We won't be returning to this Dean&DeLuca store.
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