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“Superb budget hotel near the airport”

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The Phoenix Hotel Bangkok
Ranked #291 of 862 Hotels in Bangkok
Amsterdam, The Netherlands
Level 5 Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Superb budget hotel near the airport”
Reviewed November 15, 2012

We wanted a hotel close to the airport for an early morning departure without the hassle and risks of the Bangkok traffic. This hotel was a great choice. Location is convenient, facilities are very adequate for budget hotel but what really makes this a superb choice is the friendliness and attitude of the staff. They all go beyond your expectations to make your stay enjoyable.I had been stupid enough to leave my camera in the taxi on the way to this hotel. With only the information that it was a pink taxi (there must be ten of thousands of them in Bangkok) and a vague recollection of the driver's name, they assured me that they would try to trace it. Later that evening, against all the odds, they presented my camera to me full intact.
Cant praise this hotel enough.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank R0b_Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review, December 1, 2012
Dear guest,

Thank you for your review, and we hope you enjoyed your stay and looking forward to see you again in near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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587 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 14, 2012

This hotel was great ! We flew in around 2 am and had free shuttle service that we waited about 10 min for at the airport .. You have to go to aot counter exit 4 level 2 and tell them what hotel. We arrived and had juice waiting .. Our room was on a high level which is good .. With a balcony and king size bed. The rooms aren't huge but perfect size for while in transit. Highly recommend due to the affordable price , cleanliness , and distance to airport .

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kaitpaige17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review, December 1, 2012
Dear Guest,

Thank you for your reviews. We hope that you enjoyed your stay in Bangkok and looking forward to see you again for your next transit

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 5, 2012

I stayed here the night before I flew home to the UK. It was a really pleasant surprise, especially getting a complimentary glass of pineapple juice upon arrival. The room was really neat and clean, with a modern yet homely feel- plus the bed was very comfortable. They even provided a shuttle to the airport the next morning. The only down side i would say was the food- I had Pad Thai which wasn't really up to scratch with others that i had tasted over my stay. Having said that though, I did have some tomato soup on arrival which was yummy..!

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review, December 1, 2012
Dear Guest,

Thank you for your reviews, I have mention your comment to our chef and will try to improve accordingly. Looking forward to see you again on your next trip

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 10, 2012 via mobile

This is a lovely hotel really close to the airport. Stayed here for one night and had the best sleep ever! Rooms are so comfy, most esp the bed - soft pillows!! A rare find in Thailand! Tv in room has some English speaking channels too! Shower is big! Also free water, crisps and biscuits!
The cafe attached to the hotel is run by a lovely lady - Food was really delicious!! I would stay here again for sure.
A great hotel for anyone flying out the following day away from the hustle and bustle of the city.
Also you get a free transfer to and from
the airport which is an added bonus!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank horseyonskates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review, October 14, 2012
Thank you for you review and recommendation. We glad that you had present stay at our hotel. We always try to serve you at our best and any recommendation also welcome. Looking forward to welcome you again in near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 10, 2012

This is a gem of a hotel, perfect for a stop over if you have an early flight the next day a late arrival. Rooms are brand new and staff the most sincere we found in all of our Thai travels. Free minibar with chocolates and soft drinks a very nice touch.the restaurant was very reasonably priced and nice atmosphere. Great value for money and very tasty. Overall a nice way for us to avoid the hustle and bustle of an early morning journey from koh San rd.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HendersonRonan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review, October 14, 2012
Thank you for you review. We are glad that you had present stay with us. We are looking forward to welcome you again in near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2012

Stayed in the deluxe room with nice deco, more comfort and clean hotel close by the airport. The hotel staffs were really helpful. Good location within walking distance to 7/11, pharmacy, temple and food stalls. The restaurant was really cute and the food were good. Also, drop-off to train station is a plus. Recommend for lay over hotel in Bangkok.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EveFii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review, October 1, 2012
Thank you for your comment. We glad you liked our services and our hotel. Looking forward to see you again in near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 24, 2012 via mobile

I have used the Phoenix multiple times over the past 4 months as my airport hotel in Bangkok. Perfect for early morning flights or overnight layovers.
Staff as super friendly and welcoming. It's about a 10 minute drive from the airport. 7-11 around the corner and good cafe which has good Thai food until 9pm. Massages here are good too.
They have two buildings - one is more basic but clean, air con works - and then their deluxe rooms - which don't cost that much more which are the ones you see on the website. Good wifi whenever I stayed.
I booked through Asia rooms and generally paid around 900 baht for a deluxe room which is around $30.
I would definitely recommend here and will use them again.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovetravel29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review, October 1, 2012
Dear guest,

Thank you for your comment. You comment do encourage us to keep up our standard at our best. We look forward to see you again on your next trip to Bangkok.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Phoenix Hotel Bangkok

Property: The Phoenix Hotel Bangkok
Address: 88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
Location: Thailand > Bangkok
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #291 of 862 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Phoenix Hotel Bangkok 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Phoenix Hotel Bangkok (Suvarnabhumi airport) is ideally a place for stopover travellers who has connecting flight in Bangkok. The hotel just 10 mins aways from the airport by car. The hotel also offer free shuttle bus service from & to the airport 24 hours. Also, the hotel offers free shuttle bus to ARL train station nearby only 3 mins away by car. There are 3 rooms type available at our property and offer ensuite with shower, high speed internet, cable TV, parking.FYI : The meeting point for pick-up service is next to AOT counter between gate 3 & 4 (inside the hall) at the arrival hall on 2nd fl. (24 hours) ... more   less 
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