Poet me start this review by saying that I am aware that I only paid $25 for the room. I will follow to by saying that on my way into Thailand I paid $30 for a room, and had a very pleasant experience.
People need to know that this place is basically a racket, praying on economy minded travelers.
The bed: a box spring dressed in bed sheets. I read many reviews that the bed were hard. After two weeks in Thailand at variously starred accommodations, I realized that most of the beds seemed somewhat hard, so I didn't bother to search for another hotel for my last night in Thailand. Upon arriving in the stark room, my boyfriend and I dismissed our disappointment in the lack of decor or charm by reminding ourselves that all we needed was a decent bed to sleep in for one night. Much to our dismay, when we sat on the bed, there was no give at all. I examined more closely, and discovered that they were passing a box spring off as a mattress. My heart sank, as my body had already suffered several days of less than optimal bedding, and this was like a slap in the face.
I actually called the front desk to tell them that the bed was very hard. Once I was connected to an English-capable employee, I was told that it was because we asked for a king bed (my boyfriend is 6'4" and doesn't fit in twin or queen beds). Then I was promptly told (contrary to what he had just said) that the tin beds would be harder. I proceeded to tell him that I was aware that it was a box spring and not a mattress, and he responded by saying "Thank you very much for the information, bye, bye." ((Jaw Dropped to the Floor!!)
I did my best to shrug off this affront, and assume that things couldn't get any worse. They did. We were quite hungry, and decided to go to the hotel restaurant, which we later discovered was the only restaurant nearby. We were brought cold tomato soup, which *I swear* was mayonnaise and catchup in a bowl, vegetable fried rice, which consisted of over cooked rice and minis clue fragments of vegetable stubs, spring rolls that I can't even adequately describe in their complete un-appealingness, and the most slimy, flavorless Pad Thai I've ever tasted. You'd think that you could at least count on them to get the Thai food right. Nope.
I then decided to try to find a restaurant for us to go to. Wifi in the room was dismally slow. I tried to call a restaurant (when I finally found a well reviewed one near the airport), and was told that I had to use the lobby pay phone to make phone calls ((what?!?!?). I went down to the front desk to complain (exasperated as I was), and was met with complete indifference by a young, pretty receptionist who looked at me blankly when I told her that the bed wasn't even meant to be slept on, the food was terrible, and I was going to give them the worst possible review online (I added this last bit to try to get a rise out of her). She simple shrugged her shoulders and said "you can put in on the website." Obviously, she is fairly confident that there will be no shortage of travelers who will find their way to their hotel with no other recourse for their short stay.
If it had been just the bed, just the food, just the wifi, just the Tv (100 channels, 98 of them Thai, at an International Airport hotel), or just the rude staff, I could have dealt, but all of them made my last night in Thailand pretty unbearable.
Don't stay here!!
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Princess Suvarnabhumi Airport Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.