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Grande Centre Point Terminal 21
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Reviews (2,392)
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Reviewed March 29, 2014

Great pool, but not enough shaded lounges. Staff a little confused at times. Great buffet breakfast, no alcohol anywhere in the hotel so that could be a little clearer on booking. Double bed = 2 singles shoved together so not very comfortable. They turn on Kenny G in the hallways at 7.30 and you can hear it in your room - Makes for a bad start to the day!

Room Tip: Ask for the other side of Soi Cowboy - The noise goes until 3am
  • Stayed: March 2014, traveled with family
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1  Thank BrettC255106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCPTerminal21, Manager at Grande Centre Point Terminal 21, responded to this reviewResponded March 31, 2014

Dear our valued guest,

We appreciated you comment and kind support of which we strive hard to work and to improve service quality per your suggestion. We thank you very much again for your time sharing the comment. If there's any inconvenince during your stay , we apologize and will certainly implement the necessary step.
Despite that we hope that your experience was a pleasant one and hope that we can be of service to you again in the future.

Sincerely yours,
Prawi Vi.
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

This hotel location very good for traveler doesn't mind to walk to BTS or MRT stations. Can avoid any traffic problems as well as protesters locations.

Just next to New Shopping mail named Terminal 21.

The Bed Room very comfortable, swimming pool is great.

The breakfast not fantastic, not likes other hotels in Thailand, or even few hotels next to this hotel

The Coffee is Ok, from bean to cup.

Personally, I recommend anyone who wish to travel for business meeting and don't want to face traffic problems, this is a good option.

Looking for Good Korean dinner or Chinese Lunch it is just across the street, so convenience

If you wish to go for night life just walk 10 minutes.

I will go on my next business trip.

Room Tip: Request non smoking floor and you will go high floor, and facing the lake have great view
  • Stayed: March 2014, traveled on business
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Thank Whale_Dreams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCPTerminal21, Manager at Grande Centre Point Terminal 21, responded to this reviewResponded April 2, 2014

Dear our valued guest,

Thank you very much for your sharing experience and we appreciate your choosing to stay with us. However, we apologize for your inconvenience that may cause to you. Our hotel is situated in conjunction of the public transportation and in the middle of business area. There are 32 room floors with the city view and we have several room types to match with your preference.
Despite, We hope that we will have an opportunity once again to serve you for the next visit in the near future.

Kind regards,
Prawi Vi.
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2014

Awesome hotel in an excellent location. Upon check-in we were upgraded to the biggest room in the hotel- a lovely perk to start our weekend getaway. A really convenient spot to be in. The staff were extremely helpful. There's nothing more you could really want or need.

  • Stayed: March 2014, traveled as a couple
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Thank Marns806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCPTerminal21, Manager at Grande Centre Point Terminal 21, responded to this reviewResponded April 2, 2014

Dear our valued guest,

We would like to express our sincer thank for your kind support and comment. Your support for choosing to stay with us and comment received is truly valuable for us.
And we hope that your experience was a pleasant one and hope that we can be of service to you again in the future.

Kind regards,
Prawi Vi
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2014

Booked a couple of rooms for my family for two nights. Check in was smooth and friendly. The lobby is very nice and the rooms were pretty good. Breakfast buffet was very good, although the service there was not good. The pool deck was nice but the water was very cold. Also, the staff there were not friendly at all. The hotel has a great location right at Asoke BTS station and Terminal 21 shopping centre. Overall, it was pretty good.

  • Stayed: February 2014, traveled with family
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Thank patrick0027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCPTerminal21, Manager at Grande Centre Point Terminal 21, responded to this reviewResponded April 2, 2014

Dear our valued guest,

On behalf of the all staff of Grande Centre Point Hotel Terminal 21, we would like to express our sincere appreciation for your support for choosing to stay with us and comment received. It also has been our pleasure to serve you. Per your instructive comment about the pool service and staff, we apologize for inconvenience and surely will pass on to all concern to improve and immediate action will be taken. Once again, thank you very much and hope to have you visit again.

Sincerely Yours,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2014

We have come back to Thailand for a long holiday and Bangkok was our first port of call.

This hotel set the bar high for all the other hotels we would be staying at on our trip.

Our stay started on a high when we were upgraded to the top floors which boasted beautiful views over Bangkok and superb rooms.

Breakfast was delicious and particularly liked the egg station where a chef cooks up your choice of eggs. The pancake station was a favourite of my partners.

The staff were kind and helpful. The gym was great and the pool was beautiful!

I did read a small amount of neggative reviews, which nearly put me off staying, but don't let them put you off. Because the whole experience was just perfect.

It has been said by some that this hotel is not truely a 5 star and that if you know 5 star you will see this too. I have to say I completely disagree.

Years of going on holidays and travelling have allowed me stay in every grade of accomadation and I can assure you this is a 5star experience.

Enjoy!

  • Stayed: March 2014
    • Value
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    • Rooms
    • Cleanliness
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Thank directinglife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCPTerminal21, Manager at Grande Centre Point Terminal 21, responded to this reviewResponded April 2, 2014

Dear our valued guest,

On behalf of the management of Grande Centre Point Hotel Terminal 21, we would like to express our sincere appreciation for your support for choosing to stay with us and comment received. It also has been our pleasure to serve you.
We appreciated your time sharing the great experience with us on your comment. Your complement has been such a reward to our staffs. Furthermore, the appreciation towards our staff will be passed through among team.
Despite that, we thank you very much again for your valuable time informing us. We hope that we can be of service to you again in the future.
Once again, thank you very much for your kind attention and support.

Sincerely Yours,
The management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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