We booked a Grand Suite. All ok, but at check in I asked if we can have an upper floor. She told me that floor 21 is already high and that the other floors above are smoking floors. OK! 21 was high enough but the 10 floors above us for sure wasn't all smoking floors. It's not a big deal but I don't know why she need to lie on us. Even they blocked my credit card with 3000 Baht without informing me. The just said that they need my credit card for guarantee. Normally there not supposed to block money. I just realized because I checked in internet. After two weeks I had the money back. But is this neccessary?
The room service food was not good at all. Two times very cold and bad test. I called the roomservice to complain that food was too cold. I got asked if we don't have a micro wave in room. Good what can you say in that moment?
No cheese on the breakfast buffet. Need to ask at egg station.
What ever I was happy. Very good location. Staff mostly friendly. But not 5 star. Sorry.
- Official Description (provided by the hotel):
- Extravagant Convenience Grande Centre Point Terminal 21 is the luxurious hotel in a convenient location that suits all types of lifestyle, either business travelers or tourists alike, In just a few steps out, you can enjoy shopping or browsing around for more attractions with the nearly BTS (Asok Skytrain Station) and MRT (Sukhumvit Subway Station). ... more less
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- Also Known As:
- Grande Centre Point Sukhumvit-Terminal 21 Hotel Bangkok