My partner and I stayed in Sofitel originally for 3 nights at the start of our holiday, and then again for another night at the end. I'll get to the description of the hotel further down, but I wanted to start by saying this hotel has the BEST customer service I've ever encountered. Following our first stay, there was a miscommunication regarding our credit card deposit. The GM, Pablo, emailed me directly, apologised profusely and offered us a complimentary stay in a suite for our return to Bangkok. We were due to arrive early (at 0700), however we arrived much earlier than expected (at 0300). This was not a problem, we were allowed to check in straight away with no extra cost, and we even checked out late at 1900. On checking in, the concierge said "the room has been ready, so why not?" I can't even picture another hotel have this attitude! Each member of staff greeted us with the utmost respect, and they couldn't do enough for us. If you're not used to Thai culture, it may seem false or plastic, but I assure you, they genuinely want to help.
Now on to the facilities. This hotel is simply out of this world. In our first stay, we were in an earth suite with views of Lumpini Park. The bed was the comfiest and biggest I've ever seen, the bathroom with 2 person tub and rain shower was gorgeous and the apple TV/entertainment system was perfect. The minibar was restocked daily, and we even had staff bring us chocolate brownies without us requesting them!! The second room we stayed in was Water suite (2610) and was even better - it was so much bigger, two entertainment systems with a completely separate lounge area.
We had access to the Club Signature lounge on both occasions and highly recommend it. Although these rooms are more expensive, we actually ended up saving money because of everything that was included - full breakfast from a menu with further snacks, afternoon tea including sandwiches and desserts, snacks throughout the day, and then free cocktails between 1700-1900. Recommend the Signature cocktail - gorgeous but the way the staff keep bringing them to you can make you a bit tipsy!!! One of the staff noticed I kept stealing the cherry from my partner's drink, and so brought me a glass full of cherries as a surprise!
The pool and gym are everything you'd expect from a 5 star hotel and the location is very convenient for Lumpini Park, Sikhamvit Road and Silom.
My partner proposed to me on the last day of our stay - he said he was waiting for the perfect time and what more perfect is there? Paul on hearing this (Guest Manager) rushed us to the bar upstairs and ordered us our favourite cocktails on the house.
Huge thank you to Akira, Leah, Yves, Pablo and Paul (fierce!!) we'll be back with our wedding party next time we're in Bangkok!! xx
- Official Description (provided by the hotel):
- Located in a prime central location on the corner of North Sathorn and Rama IV roads, opposite Lumpini Park. SO Sofitel Bangkok offers panoramic views of both the park and the city's skyline. Few steps from Lumpini MRT Subway station and only10-min walk to Saladaeng BTS Skytrain station. Guests can conveniently access shopping & nightlife attractions including Silom, Terminal 21, Central World, Siam Paragon. Don Mueang and Suvarnabhumi International Airport are approximately 25 km away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Orbitz, Booking.com, Travelocity, Priceline, Hotwire, Cheap Tickets, HotelQuickly, TripOnline SA, getaroom.com and Evoline ltd so you can book your SO Sofitel Bangkok reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.