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“nice hotel” 5 of 5 bubbles
Review of SO Sofitel Bangkok

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SO Sofitel Bangkok
Ranked #17 of 849 Hotels in Bangkok
Hk
1 review
“nice hotel”
5 of 5 bubbles Reviewed December 28, 2013

overall is nice but front desk didnt ask me which room type I prefer and this is what make me disappointed.
location so far ok as I take taxi always
Bell boy is very and very helpful to get a taxi
Good



  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank May K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, Director of So Guest’s Experience at SO Sofitel Bangkok, responded to this review, December 29, 2013
Dear Khun May K,
Thank you for taking the time to review your stay at Sofitel So Bangkok. I am very sorry that you were not given an option for room type, as during this festive season we are very full and may not always be able to provide an option. Next time, be sure to book directly through our website to specify the room type and element you prefer.
Apart from this, I hope that every other part of your stay was both wonderful and memorable! We look forward to seeing you again and I will be sure to share your comments with the B-boys!
With So Courtesy,
Akira Y.
Director of So Guest’s Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,811 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (708)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed December 27, 2013 via mobile

It seems a meeting point for French people! Lobby looks nice and the welcome drink was delicious. We arrived at 3.30 p.m and we decided to get one of the earth room. We entered the room and it smelled totally!
Than they told us that the rooms in that floor were just renovated 2 weeks ago. We went back to the lobby and we had to wait for another 1 hour and if ally we got in the very average room at 5.50 p.m. Won't come back to the so so Hotel!

Stayed December 2013, traveled with family
Helpful?
Thank Gerd55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, Manager at SO Sofitel Bangkok, responded to this review, December 28, 2013
Dear Gerd55,

Thank you very much for choosing us during your stay in Bangkok!

We would like to deeply apologize for the perception you have about the hotel, we strive every day to deliver perfect service and sorroundings to our guests, thats why all rooms are constantly being improved to look and feel great.

Regarding the delay to get your room on arrival, we do have 4 different room themes and according to the guest's liking we can select the special one each guest prefers, in your case for 'Earth' element, there was not one ready upon your request and had to wait for the room to be prepared.
We recommend to book directly with the hotel, or contact the hotel directly prior to arrival in order to secure the special element chosen ahead of the check-in.
We also do not like to wait, so we are very sorry for the situation you experienced.

We do believe we can deliver a much better impression of Sofitel So, therefore we would like to get in contact with you to help arrange a future trip to Bangkok.

Thank you very much,
With so courtesy,

Pablo Barruti
So Guest Director
h6835-rd@sofitel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed December 26, 2013

Staying only two nights gave us a craving for more in this modern, quirky hotel. Top class restaurant with great views whilst dining. Lumpini Park is just opposite. Food range at the breakfast buffet was fabulous. Staff was very friendly and so well presented. The infinity pool is very inviting.

Stayed November 2013, traveled with family
Helpful?
Thank tfc255068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, Director of So Guest’s Experience at SO Sofitel Bangkok, responded to this review, December 29, 2013
Dear Khun tfc255068,
Thank you for your great review of Sofitel So Bangkok. I am so glad that you enjoyed your stay, especially the restaurants, staff, and infinity pool!
For your next visit, be sure not to miss any of our weekly events such as Martini Monday, So Guest Meet So Team, or Sunday Session BBQ by the pool!
With So Courtesy,
Akira Y.
Director of So Guest’s Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Battambang, Cambodia
Level Contributor
115 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed December 26, 2013

We were upgraded to Exec level which gave us a choice of breakfasts in that designated lounge, or in the much larger Red Oven which has more choice. Rooms lovely, especially those overlooking Lumpini Park -- so that is worth paying for the upgrade. Large round bathtubs, sumptuous shower. Free mini bar in the room, and strong internet access --and free. Unfortunately, the recessed power points at the desk don't allow sufficient space for an IPhone adapter to plug in. We absolutely adored having a walk-in closet big enough for our suitcases. But glass windows to the bathroom just don't cut it for us -- they cast too much light in the bedroom when called to nature in the middle of the night, and waking my partner up. (Unfortunately, most new top hotels in Bangkok suffer this same design fault.) The hotel's dry sauna and steam room are on the gym floor, and while the gym is perfunctory, the two saunas are top class -- but you may need to ask them to turn up the steam! Choosing between here and Muse, here.

Room Tip: upgrade to Lumpini view, and upgrade to Exec level. It's worth the extra, especially if your ori...
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Globetr0ttingG0urmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, Manager at SO Sofitel Bangkok, responded to this review, December 28, 2013
Dear GlobeTrottingGourmet,

Thank you so much for the great comment about your experience, we agree with you that is very worth it to have access to the Club Signature executive lounge to receive all the Club benefits.

Regarding the plug situation, there are multiple outlets in the rooms to be able to charge multiple devices at the same time. We will review with our engineering team the recessed electricity outlets so they can be more prominent, thank you for letting us know.

For the windows in the bathrooms, we have automatic shades that scroll down with the touch of a button, we are very sorry as this was not explained when you arrived to your room.

Again, thank you so much for choosing us during your stay in bangkok, and we are looking forward to welcioming you back soon,

With so courtesy,

Pablo Barruti
So Guest Director
h6835-rd@sofitel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
250 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 bubbles Reviewed December 23, 2013

We stayed 5 nights and very much enjoyed the experience. Staff were warm and welcoming (especially Leila and her boss, Paul) and did everything possible to help us enjoy the stay. The metal room we stayed in was beautiful- stylish and trendy! The hotel had a free party one night and drinks and canapés were part of the deal. The hotel made my sister very welcome when she visited us. Breakfast was good. The rooftop restaurant was very good but very expensive. Even with our Advantage Plus twenty per cent discount, the bill for dinner came to $A200 for two and we had only one main course (plus a side of vegetables) and the least expensive bottle of wine on the menu. However, the food was excellent. I can recommend So Sofitel as being an excellent hotel.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank oliverAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, Director of So Guest’s Experience at SO Sofitel Bangkok, responded to this review, December 26, 2013
Dear Khun oliverAustralia,
Thank you for your review of Sofitel So Bangkok. I’m glad that you liked our Metal room, So Guest Meet So Team party, and restaurants! I will be sure to share your comments with So Laila and So Paul, who I’m sure will be motivated to keep up the good work!
Concerning your dinner at Park Society, I have already responded to your other review, and I hope that despite this issue, every other part of your meal was perfectly enjoyable and memorable.
For your next visit, be sure to try a relaxing treatment in our So SPA, such as our Serenity of Five Elements massage!
With So Courtesy,
Akira Y.
Director of So Guest’s Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SO Sofitel Bangkok

Property: SO Sofitel Bangkok
Address: 2 North Sathorn Road | Bangrak, Bangkok 10500, Thailand
Phone Number:
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 849 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SO Sofitel Bangkok 5*
Number of rooms: 238
Official Description (provided by the hotel):
Located in a prime central location on the corner of North Sathorn and Rama IV roads, opposite Lumpini Park. SO Sofitel Bangkok offers panoramic views of both the park and the city's skyline. Few steps from Lumpini MRT Subway station and only10-min walk to Saladaeng BTS Skytrain station. Guests can conveniently access shopping & nightlife attractions including Silom, Terminal 21, Central World, Siam Paragon. Don Mueang and Suvarnabhumi International Airport are approximately 25 km away. ... more   less 
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