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“Lovely indeed”
5 of 5 bubbles Review of SO Sofitel Bangkok

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SO Sofitel Bangkok
Ranked #15 of 851 Hotels in Bangkok
Melbourne
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely indeed”
5 of 5 bubbles Reviewed February 21, 2013

1st class all the way from the pick from the airport in a BMW limousine to the 'Earth' room with a king size bed and your choice of numerous pillows for that perfect sleep overlooking the park. The staff were fantastic and the food was even better. Will return for a longer stay. Centrally located to most things and if not the price of a taxi was minimal. Great value.

Room Tip: The earth rooms overlooking the park and the city have great views. The higher the floor the better...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spike25530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, So Experience Guru at SO Sofitel Bangkok, responded to this review, February 25, 2013
Dear So Guest

Thank you so much for recommending us on Tripadvisor.

We are so delighted to learn that your stay with us was amazing from the very beginning until your departure.

We are so much looking forward to welcoming you back and have the pleasure to have you as our regular guest.

With So Courtesy

Akira Yan-Ubol
So Experience Guru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (721)
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Ireland
Level Contributor
106 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed February 20, 2013 via mobile

Only spent one night but really nice modern hotel.
Excellent friendly staff.
Nodelays in check in or check out.
Although we arrived at 09.00 a room was found and we were accommodated immediately.

Managed a trip to the spa which is beautiful.

Also had very nice room service food.

overall very nice stay.

Stayed February 2013, traveled as a couple
Helpful?
Thank Celticjo58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, So Experience Guru at SO Sofitel Bangkok, responded to this review, February 25, 2013
Dear So Guest

Thank you for your feedback, which is truly encouraging, and therefore we have shred it our ambassadors to ensure excellent services and standards are being continuelly delivered.

We really hope that next time you return we will have the pleasure to welcome you with longer stay as there're so much to explore here at So Bangkok!

Have a so lovely week!

With So Courtesy

Akira Yan-Ubol
So Experience Guru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 20, 2013 via mobile

This is the best hotel I have ever been to. Soon as I walked through the door the staff were so welcoming and so kind. The service it self is a ten out of ten. I stayed on the 28th floor in the water element room and it was absolutely charming room. I had a huge bath and a window view over looking the park and the room was very clean. The hotel facilities are detailed to perfection, I really enjoyed the pool ( magnificent ), the buffet breakfast ( food absolute delicious and breakfast room so hip) and the social bar on level 29 was very relaxing, very good place to end the day with a cocktail. This is a definite hotel I recommend to book, it won' t disappoint and serve you very well!

Stayed February 2013, traveled with friends
Helpful?
Thank Amelia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, So Experience Guru at SO Sofitel Bangkok, responded to this review, February 25, 2013
Dear So Guest

It's so delightful to hear that your stay was absolutely amazing from the begining to your departure. Thank you so much for such an encouraging feedback and brilliant recommendation!

We would really like to welcome you back in a very near furture and have the pleasure to have you as our regular guest.
Until we meet again...please keep well & have a lovely week!

With So Courtesy

Akira Yan-Ubol
So Experience Guru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 20, 2013

We stayed with Sofitel So Bangkok when it was newly opened during 2012 Songkran. Our favorite room type is wood element. We were so pleased by the maginificant view by the pool. So we decide to come back this year.

Check-in was slow as usual. 4 of us arrived at around 1:30pm. We sat at the lounge and expected the hotel staff would come and check us in like last year. However, no one came. We ended up come to the reception and notified them we need help. As we still requested wood element room this time, hotel staff politely explained only metal or earth room is available due to wood element room is more popular so need to wait longer. It was almost 3:30pm when we got in the room.

I have to say that the room looks a bit old after one year. Too many scratches on the floor, sofa and luggage rack. I assume it is because this type of room is too popular and always occupied, maintenance is less likely. Bathroom leaks after shower but this is not a big issue.

Breakfast is good as usual. They even agreed to send breakfast to my friend's room becasue he slept in. We were quite impressed by the breakfast box for our last day becasue we had to catch a early flight.

To sum up, we will recommend this hotel.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ErnieMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, So Experience Guru at SO Sofitel Bangkok, responded to this review, February 25, 2013
Dear So Guest

Thank you so much for an excellent score rating on Tripadvisor even though there were hiccups upon your arrival and room allocation, your patience and understanding are sincerely appreciated.

I have addressed all the points you have raised to concerned departments including our General Manager, Mr. Gilles Cretallaz, and we wish you would give us the opportunity to welcome you back very soon to serve you better with a typical and high standards that we are proud of.

Until we meet again, please keep well and kindly do not hesitate to contact us should you require further discussion or any assistance.

With So Courtesy

Akira Yan-Ubol
So Experience Guru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 19, 2013

Best hotel we have ever stayed at. The staff are to be complimented on their attention to detail.
From their immaculate uniforms to their happy smiley greetings they make you feel welcome at every turn. The rooms are not huge but very well appointed from the big screen TV/Computer to the free mini bar(not including alcohol). The breakfasts are amazing with everything you could imagine. Not quite as relaxed as some places but if you are looking for something a little difference, quirky and special this is the place for you.

Room Tip: We stayed on the 17th floor and had great views over the city and park. Also great views at night.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akira Y, So Experience Guru at SO Sofitel Bangkok, responded to this review, February 25, 2013
Dear So Guest

It is so fabulous to hear that you had a great stay with us, particular enjoying the services provided by our ambassadors. We are so proud to learn this!
Thank you so much for your feedback and great recommendation of our hotel on Tripadvisor!

We wish to welcome you back in a near furture & have the pleasure to have you as our regular guest.

Until we meet agaain, please keep well 7 have a lovely week!

With So Courtesy

Akira Yan-Ubol
So Experience Guru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SO Sofitel Bangkok

Property: SO Sofitel Bangkok
Address: 2 North Sathorn Road | Bangrak, Bangkok 10500, Thailand
Phone Number:
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 851 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SO Sofitel Bangkok 5*
Number of rooms: 238
Official Description (provided by the hotel):
Located in a prime central location on the corner of North Sathorn and Rama IV roads, opposite Lumpini Park. SO Sofitel Bangkok offers panoramic views of both the park and the city's skyline. Few steps from Lumpini MRT Subway station and only10-min walk to Saladaeng BTS Skytrain station. Guests can conveniently access shopping & nightlife attractions including Silom, Terminal 21, Central World, Siam Paragon. Don Mueang and Suvarnabhumi International Airport are approximately 25 km away. ... more   less 
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