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“Unforgettable stay in Bangkok”

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Oriental Residence Bangkok
Ranked #10 of 887 Hotels in Bangkok
Certificate of Excellence
Reviewed June 2, 2013

We had a very nice room with full size bathroom facing the park. The view is absolutely the best view overlooking US and Netherland embassies ground. The room is well decorated, high quality linens, bedding is comfortable. We liked the smaller size of this hotel, more like a private residence. The breakfast room is cozy and relaxing, with high quality of service and food. It is like Raffles Singapore, but situated in the heart of Bangkok. The BTS Phloen Chit is 7 minutes walk away. The escalator next the Dean and Deluca Cafe will escort you to the BTS station level. The All Seasons mall and office is just cross the street. But be careful of crossing the busy Wireless Road, and the guard at Netherland embassy can sometimes give you a help. We think this property is exclusive, yet affordable.

  • Stayed: June 2013, traveled as a couple
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2  Thank Kuang Lin David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this reviewResponded June 4, 2013

Dear Kuang Lin David W,

We are ecstatic to know that you enjoyed both the hotel and city; we know you have many options when selecting a hotel in Bangkok and we are flattered to know that we are at the top of your list. That is the highest compliment we can receive! We have already shared your magnificent review with our team and I speak for all of us when I say that we are honored and grateful – not just for choosing our hotel but also for taking the time to share your experience with us. We take tremendous pride in what we do and we are elated to know that it shows. Thank you again for taking the time to share your experience with us!

Warmest regards,

Paul Siriroj
Executive Assistant Manager

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2,001 - 2,007 of 2,847 reviews

Reviewed May 30, 2013

I stayed in the Oriental Residence Bangkok for New Years Eve with my boyfriend and loved it! The staff are all so friendly, very attentive, and very well-trained. It is rare to see a fairly new hotel operate so efficiently. The hotel Jaguar car pick up from the airport was just what we needed after a 20+ hr flight from NY.

The hotel rooms were very spacious and the view was beautiful throughout the day. Ordering fresh coconuts for breakfast via room service and overlooking the park was one of the highlights of waking up each morning.

The entire hotel was very clean---spotless. The food at Mandopop (the hotel's Chinese food restaurant) was delicious and we discovered Hide & Seek, our now favorite restaurant in Bangkok, located only 5 mins away by foot at the Plaza Athenee Residences.

Oriental Residence made our first trip to Asia and Bangkok very memorable and we cannot wait to return.

  • Stayed: December 2012, traveled as a couple
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2  Thank stern1385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this reviewResponded June 4, 2013

Dear stern1385,

It was a delight to read your review - thanks so much for sharing it with us! Sometimes the biggest luxury of all when away from home is to relax in one’s hotel room with a yummy food from Room Service and enjoy great view, thus we absolutely love that you did just that every morning. With hope, your next visit will be equally as fantastic. We greatly appreciate your comments and kudos – they mean the world to all of us.

Warmest regards,

Paul Siriroj
Executive Assistant Manager

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Reviewed May 29, 2013

Excellent service in every department including the restaurant.
I have stayed in Bangkok Peninsula, Shangrila, Four Season and Hyatt. The services in this hotel is among the best or exceed the others.
Keep it up and will return the next time in Bangkok

  • Stayed: May 2013, traveled with family
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1  Thank patrick380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this reviewResponded June 4, 2013

Dear patrick380,

Thank you for taking the time to share your Oriental Residence Bangkok experience with us. It makes us smile ear to ear knowing that you received first class service -- that is what we hope all of our guests experience as well. We have shared your kudos with our entire team and we look forward to your return visits in the years to come!

Warmest regards,

Paul Siriroj
Executive Assistant Manager

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Reviewed May 29, 2013

It was truly a wonderful experience staying in Oriental Residence. We stayed for 4 nights in the upgraded 1 bedroom suite and enjoyed every moment we were there. We enjoyed the simple elegance in the room decor and wondefully clean condition. I personally enjoyed the readily availability of a small kitchen as it provided means for us to enjoy our own breakfast in our room. We did also try having breakfast at Cafe Claire.

The staff were very professional and the Concierge were very knowledgeable in recommending good activities around Bangkok. Many good travel safety tips were imparted during our stay. They even organised a good courrier service to ship our shopping items back to Australia.

The gym is a basic gym and was good for basic cardio and weights. The swimming pool is also decent with good poolside facillities available.

Like other reviews, the location is not too near to the BTS stations but they are also not too far away. Despite the general humidity in Bangkok, it is a pleasant walk. With the drop off service available till 8pm, it is a good alternative to walking. The most important thing is we felt it was safe walking.

If there is any item I can think of improvement suggestions is having local fruits or rather tropical fruits made available to guests either sold via the in-house eateries or as potential complimentary options.

Special mentions go to Joy and Torsak for making our stay an outstanding one.


JF

  • Stayed: May 2013
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1  Thank jax128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this reviewResponded June 4, 2013

Dear jax128,

Thank you very much for taking the time to share details of your stay with us. We are elated that our staff went above and beyond to assist – especially Joy and Torsak. It is such a joy to know when guests have taken advantage of every aspect of the hotel. We have shared this review with our entire team and they are all simply glowing after reading this review. Thank you for your compliments; we all express our thanks for your business and just hope we will have the honor of welcoming you back once again.

Warmest regards,

Paul Siriroj
Executive Assistant Manager

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Reviewed May 29, 2013

I have to say out of all the places in BBK I have stayed this one tops them all. The server was a true 5 star Hotel. Security was great and they even make sure you don't get taken advantage of by the taxis. The pool deck was great. All the little things they do like leaving notes on your bed every night makes the stay more enjoyable and comfortable. Breakfast was great as well food was perfect! Thank you for such a great stay.

  • Stayed: May 2013, traveled with friends
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1  Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this reviewResponded June 4, 2013

Dear Joseph R,

Thank you so much for taking the time to comment on your wonderful experience at our hotel.

We are thrilled that you enjoyed all of the different services in the hotel from pool service, to housekeeping services and to fabulous breakfast experience at Cafe Claire. Our entire team is passionate about service and we are so glad that every aspect of your stay was top notch! From all of us at the Oriental Residence Bangkok, thank you again for writing this glowing review about our team and hotel! We hope to see you again in the near future!

Warmest regards,

Paul Siriroj
Executive Assistant Manager

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Reviewed May 29, 2013

My husband, son, our nanny and I stayed in Oriental Residence Bangkok from March 20-27 of this year. It was a birthday treat for my husband as well as our family.

From the time we were picked up at the airport in ORB's black Alphard van, the excitement was building up. And we were not disappointed. The hotel is beautiful, elegant and smelled great. The minute we walked in, we felt welcomed. We were ushered to our room by Katie, an amiable young lady (whom our 6-year old son Aldo is very fond of) who checked us in, hassle and stress-free in our room.

We stayed in an upgraded One-Bedroom Suite with a balcony on the highest floor. Although it was unfortunate that on the first night there was a slight problem with the airconditioning in our living room, this was addressed immediately. For the trouble, we were offered complimentary breakfast for the four of us throughout our stay, an unexpected gesture that was most welcome. Sadly, the same thing happened again on the second night. Again this was addressed immediately, and again, for the trouble, we were upgraded to a Two-Bedroom Suite. From hereon, everything was just wonderful. They even provided our son a PS3 in our room for the duration of our stay. Much appreciated too were the personal notes of apology to us and birthday greeting to my husband.

Kudos to Alexander Blair, the GM, Lily, Katie and the rest of the staff of ORB. We love the place so much that our son said that when we go back to Bangkok, he will only stay at ORB.

Except for some kinks which were immediately addressed, I really love this hotel so much so that I am staying here again, this time with my sister and niece come August.

Room Tip: I've seen and stayed in a one-bedroom and a two-bedroom. Both are nice, with or without a balcon...
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  • Stayed: March 2013, traveled with family
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1  Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this reviewResponded June 4, 2013

Dear Carol L,

Thank you for your feedback. We were very disappointed about air conditioning incident in your suite that you and your family had to experience twice. We appreciate your compliment of a well-handled situation. We pride ourselves not only on exceptional service but also on maintaining pristine facilities, thus we take your comments very seriously and we will ensure that your next stay with your sister and niece in August is seamless. We are confident we will; we want each and every guest to leave with solely happy memories!

Warmest regards,

Paul Siriroj
Executive Assistant Manager

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Reviewed May 28, 2013

Stayed for 5 nights in a 2 bedroom suite. The suite was very nicely furnished with a living room, work desk, dining table for four, a full kitchen plus a washer/dryer (very convenient when travelling with an infant). The staff (all of them) were absolutely wonderful, friendly and very helpful.

Had a breakfast and a dinner at Cafe Claire and the food was great. I was told that the Executive Chef at Cafe Claire has been a judge on the Thai Ironchef competition. Also had dinner at Mandopop and found the food there to be good.

Although the hotel is not within close walking distance to the nearest BTS station as it takes about 10~15 minutes, the hotel offers a complimentary shuttle service (every 30 minutes) in one of its Toyota Alphards, which would take you to Chidlom BTS station. The shuttle is very comfortable as it is fully airconditioned and has leather seats with a massage option which almost makes you wish for once that you were stuck in a traffic jam...

With regards to possible improvements to make the stay even better, the management may wish to consider installing locks / latches on the doors of the bedrooms and the bathrooms when it is time to renovate / refurbish this property. In addition, although the bed in the second bedroom was supposedly queen-sized, I felt it was smaller than the queen-sized beds in other 5-star hotels. In order to accomodate two couples, the management may wish to consider offering king-sized beds in the second bedroom in a few of their 2 bedroom suites.

This is my second time staying at Oriental Residence Bangkok (was staying in a 1 bedroom suite previously) and I would strongly recommend this property. My friends and I absolutely loved the place and the staff and will definitely be back again and again and again...

- Nelson Tan

Room Tip: I would suggest requesting for a room that overlooks the gardens / pond / grounds of the Dutch Embas...
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  • Stayed: May 2013, traveled with friends
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1  Thank Nelson T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this reviewResponded June 3, 2013

Dear Nelson T,

Thank you for taking the time to share your experience with us. We are delighted that you and your family had a nice visit and enjoyed all aspects of our hotel. Our staff works diligently and passionately each day to ensure exceptional experiences for our guests and we are so happy that you and your family had such a memorable stay in both the hotel and the restaurants. We look forward to welcoming you and your family back again soon!

Warmest regards,

Paul Siriroj
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oriental Residence Bangkok

Address: 110 Wireless Road | Lumpini, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 887 Hotels in Bangkok
Price Range: $134 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Oriental Residence Bangkok 5*
Number of rooms: 145
Official Description (provided by the hotel):
Oriental Residence Bangkok: Grace in every detail, warmth framed by compelling beauty, Oriental Residence Bangkok offers refined accommodation surrounded by a lush tree in the centre of Bangkok. Situated in the prime location, residents at Oriental Residence Bangkok can enjoy the stunning panoramic view of Bangkok’s skyline with easy access to the embassies and shopping centres and business communities. Featuring 145 lavished appointed serviced residences, which include Executive Deluxe, One-Bedroom, Two-Bedroom, and Three-Bedroom Suites, Oriental Residence Bangkok also consist of 46 private residential units. Residents can enjoy unique dining experience from Café Claire – an all-day dining restaurant, Savelberg Thailand a gourmet French restaurant, and 24-hour In-residence dining and Oriental Bar. Exclusive facilities include meeting rooms with natural daylight, residents’ lounge, fitness centre, and outdoor swimming pool ... more   less 
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