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Oriental Residence Bangkok
Ranked #7 of 852 Hotels in Bangkok
Certificate of Excellence
roma
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Excellent”
Reviewed April 29, 2013

Great hotel in a very good position in Bangkok. Just five minutes walking to the sky train station. Everything is new, rooms are very confortable, personnel very professional and always helpful. The swimming pool is something to try, in a beautiful positin on the fourth floor with a view on the city and the gardens around the hotel. When I will return to Bangkok I'll have no doubt on which hotel I will go.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank struzzovolante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, April 29, 2013
Dear struzzovolante,

Thanks so much for your feedback. We are absolutely elated that you enjoyed your stay. We are thrilled you had the chance to take advantage of the 4th floor pool and above all, it is music to our ears that you experienced impressive service. We believe that service is the key ingredient to an exceptional stay; when our guests feel welcome and cared for, then we know we have done our job well. Thank you again; we hope to have the opportunity welcome you back soon.

Warmest regards,

Paul Siriroj
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,512 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Mackay
2 reviews
Reviewed April 28, 2013 via mobile

My Husband and I stayed here due to its closeness to the Embassy's however this place is amazing the rooms, facilities and staff were unbelievable. Their attention to detail was stand out they must have realised from my husbands passport that it was his birthday as when we returned to our room after Dinner there was a plate of macaroons on a plate with happy birthday.

Stayed April 2013, traveled as a couple
Helpful?
Thank Rizzie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, May 1, 2013
Dear Rizzie11,

Thank you for taking the time to write such a lovely review. It means a lot to us and we will share your feedback with our staff. Again, may we wish your husband a Happy Birthday!! We look forward to welcoming you both back soon.

Warmest regards,

Paul Siriroj
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 27, 2013

I stayed at this hotel with our two young kids and husband over spring break 2013. Beautiful hotel, extremely clean, and very nice and comfortable rooms especially the suites. The kids slept in the living room area giving us all the room we needed. The hotel looks out into the Dutch Ambassador's residence and the American embassy compound- very serene and very green. Pool area small but very pretty and again relaxing. The food prices were not bad either for a 5 star hotel. Chicken satay was around $9. We really liked staying on Wireless Road in this part of town- quiet and peaceful away from the hustle bustle and neon lights of more popular places.
Areas for improvment: Front desk staff very pretty rude when the managers were not present. Very snobby. Some training needs to take place for the front desk. The concierge was not very helpful. He recommended a restaurant which took us about 20 minutes to get to and we couldn't get in because normally there is a 1 week wait. When we told conceirge, he kind of shrugged.

Otherwise, I would like to stay here again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, April 29, 2013
Dear Amena A,

Thank you for taking the time to review your recent stay with us. I am pleased hear you enjoyed your overall experience at the hotel and will be sure to pass on your compliments to our staff. I am sorry to hear that your experience with Front desk and Concierge staff were less than perfect, as we expect it to be, and will use this opportunity to revisit this topic with our staff. I look forward to welcoming you and your family back in the future. Please feel free to contact me if I can ever be of assistance.

Warmest regards,

Paul Siriroj
Executive Assistant Manager
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1 review
Reviewed April 26, 2013

Good location; near BTS, beside embassies, across the road from a street hawker! Opens for breakfast till supper!

Great and polite services and free shuttle to BTS (although walking distance). Had an absolutely great time during my 2 nights stay there. Free upgrade to a 1 bedroom when I purchased deluxe room. Room is new, modern and stylish. We were given 20th floor, which has amazing city viee. Bathroom is lux! My partner and I loved the room. We could have stayed in the hotel for the 3 days without leaving.

Stunning city view from the pool especially during the evening - a must visit.

Had a nice surprise from the management with a birthday card on the bed and a cake in the mini bar on my partner's birthday when we returned from Wat Pho. She was delighted! Nice gesture from the hotel management.

Need to be aware that the hotel has dress code but mainly restricted for those who hangs around the lobby / common areas. If you are just coming in and out, flip flops and shorts are fine. It sort of makes the hotel more classy.

Couldn't ask for more. Will definately go back again!

Thank you Oriental Residence!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NiuNiu2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, April 26, 2013
Dear NiuNiu2009,

Thank you for your review. We are so happy to hear that you and your partner enjoyed a lovely stay. We are honored that you chose the Oriental Residence Bangkok and are glad to know that you enjoyed the service, guest room, amenities and the pool. We are already looking forward to your return visit so that you can enjoy the breathtaking views, which are always stunning. Thank you once again for taking the time to share your experience with us.

Warmest regards,

Paul Siriroj
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
3 reviews
Reviewed April 25, 2013

From the minute you walk in the door you feel relaxed and at home. The staff are great and the one bedroom suite we stayed in was out of this world. The location is perfect and close to the BTR station if you want to avoid the traffic. I would highly recommend this to anyone and can't wait to return sometime in the future hopefully. I would choose to come to Bangkok again just to stay in the Oriental Residence. Thankyou to all the staff :)

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan_barwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, April 26, 2013
Dear Ryan_barwick,

Thank you so much for your wonderful review. We are thrilled to hear what a great experience you had and love that you called the Oriental Residence a “home” as that is exactly what we aim to be for all our guests. We are delighted that you enjoyed the hotel’s amenities and service. Our entire staff loves what we do and we are so happy that it shows. We wish you a wonderful summer and would be honored to welcome you back in the future.

Warmest regards,

Paul Siriroj
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 25, 2013

While only staying at this hotel for several nights, the level of service and convenience was a welcome experience. As a family we stayed in a two bedroom apartment with excellent facilities, including a modern kitchen, entertainment, and living areas. The facilities of the hotel were excellent, I really enjoyed the outdoor pool with cabanas as well as the bar lounge, games room nearby. And one of the most stylish bathrooms with floor to ceiling views of Bangkok. In fact the entire hotel was filled with a light, airy style and exquisite views of Bangkok.

Combined with excellent service, a convenient location, and great food this hotel was a superb experience!

Room Tip: For couples or small families, the two bedroom apartment was wonderful!
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julucid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, April 26, 2013
Dear julucid,

Thank you for such a wonderful compliment. We are proud of our amenities and glad you took advantage of them but we are the most proud of our team as it is service that we believe differentiates great from outstanding. We hope we will have the honor of welcoming you back in the future; it would be a joy to host you once again.

Warmest regards,

Paul Siriroj
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 24, 2013

We travelled in a group of two couples and stayed 4 nights at this hotel and we were all hugely impressed with our experience. The hotel over-delivers in every aspect particularly the service, food and bedrooms. The staff were naturally warm and attentive. They gave us some really useful information on where to go at Song Kran. We had breakfast each morning at Café Claire (really enjoyable & cosy with a great menu) and Mandapop (Hotel's restaurant) which was REALLY impressive - a modern and funky take on Chinese food. I also loved the hotel's Pool area and the rooms - we had a stunning view over the City's skyline and THE most comfortable pillows I've ever slept on!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith_hp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul S, Manager at Oriental Residence Bangkok, responded to this review, April 25, 2013
Dear Keith_hp,

Thank you for taking the time to share a review about your recent stay.

I also truly appreciate your comments about our restaurants, our facilities and our service. I am truly grateful for your comments as every member of team is committed to creating exceptional guest experiences. It will be a true pleasure to share your review with the team. Also, Songkran Season is one of the most exciting times here in Thailand and we are so glad that you were able to join us during what has come to be one of our favorite times of the year!

Again, thank you for the feedback. We very much look forward to the next opportunity to be your host.

Warmest regards,

Paul Siriroj
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oriental Residence Bangkok

Property: Oriental Residence Bangkok
Address: 110 Wireless Road | Lumpini, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 852 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Oriental Residence Bangkok 5*
Number of rooms: 145
Official Description (provided by the hotel):
Oriental Residence Bangkok: Grace in every detail, warmth framed by compelling beauty, Oriental Residence Bangkok offers refined accommodation surrounded by a lush tree in the centre of Bangkok. Situated in the prime location, residents at Oriental Residence Bangkok can enjoy the stunning panoramic view of Bangkok’s skyline with easy access to the embassies and shopping centres and business communities. Featuring 145 lavished appointed serviced residences, which include Executive Deluxe, One-Bedroom, Two-Bedroom, and Three-Bedroom Suites, Oriental Residence Bangkok also consist of 46 private residential units. Residents can enjoy unique dining experience from Café Claire – an all-day dining restaurant, Mandopop – signature Chinese restaurant, and 24-hour In-residence dining. Exclusive facilities include meeting rooms with natural daylight, residents’ lounge, fitness centre, and outdoor swimming pool ... more   less 
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