This time, although we confirmed the rooms by calling twice from Colombo, when we arrived, there was no rooms available and the hotel was under construction too. after a it of hesitation shown, we were offered rooms in their sister hotel Tara Monte (Just behind this property - but good access)..which I have stayed 3 years ago....the rooms were not bad..same standard. Some improvements were..Bigger TV(not flat), Water heater for coffee/tea making, quality of linen, lift (Small, limited capacity only 3 people at a time, but serves the purpose...
Rooms are swept and cleaned, towels changed but not sure of bed sheets changed, we asked them after 2 days then they changed...Individual A/C units so you have the control..
The corridors are used as storing area for various utensils (moper, some hardware, towel etc) gives you a stores atmosphere when you come out of the room..
Did not see any "extra activities" so family stay is fine..
Rooms with windows bit expensive but worth it...
This is something the hotel management should take care. Like few reviewers I do have the complain of not being met. Since I am a season traveler I did not wanted airport pickup..but took the city-line (40 bhat) from airport to Ratchaprarop station which were asked to call once we reach, so that they could send a tuk-tuk to pick us up because of ....we arrived we called but tuk-tuk never came..waited for 20minutes called again, to find that the receptionist did not understand..no tuk-tuk. So walked (5minutes - shortcut - found later).
The hotel staff mixed quality..certain days the one particular receptionist - very good although her English was poor, but very courteous and helpful..others do not speak English..
Easy location although, Grand Alphine is a bit tough to find if you are a fresher, but once you get in then you'll be fine..
No Food served..No Breakfast...No Restaurant in the hotel..but plenty around.
Will stay again...
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