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“Excellent”

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Novotel Bangkok Platinum Pratunam
Ranked #77 of 885 Hotels in Bangkok
Certificate of Excellence
Reviewed July 1, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank DepecheModeSG
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sascha K, Manager at Novotel Bangkok Platinum Pratunam, responded to this reviewResponded July 12, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2,170 - 2,176 of 3,041 reviews

Reviewed July 1, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank dct168yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sascha K, Manager at Novotel Bangkok Platinum Pratunam, responded to this reviewResponded July 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 30, 2013 via mobile

My stay at Novotel was a very pleasant and enjoyable one. The hotel was relatively new, with the rooms being clean and modern. The location is very convenient, being next to the platinum mall, and in short walking distance of central world and big c. There was good variety at breakfast as well. The one bad thing is the elevators. The lobby is not on the ground floor, so you have to take a lift to the lobby, then change lifts to get to your room.the staff were friendly and welcoming., overall, I really did enjoy my stay there, and I would stay there again

  • Stayed: July 2012
    • Value
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Thank Yisnonameavail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sascha K, Manager at Novotel Bangkok Platinum Pratunam, responded to this reviewResponded July 2, 2013

Dear valued guest,

Greetings from Novotel Bangkok Platinum and thank you very much for taking the time to leave your feedback for us.

We are pleased to that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. Thank you for pointing out our great location, the good variety of breakfast and the hospitality provided by our team members.

On behalf of the hotel team, thank you for your support and we are happy you enjoyed your stay and look forward to welcoming you again.

Sascha Kunze
Executive Assistant Manager
Novotel Bangkok Platinum

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Reviewed June 30, 2013

Perfect hotel for the business traveler. Nice room, comfortable bathroom with good shower. Breakfast is nice and has a good variety. Service is attentive and quick. All in all a pleasant hotel that offers you what you need!

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SingaporeTraveler011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sascha K, Manager at Novotel Bangkok Platinum Pratunam, responded to this reviewResponded July 2, 2013

Dear valued guest,

It was a real pleasure to have you as our guest and I'm pleased to read that the team was able to attend to your needs. Your kind compliments on the room, the breakfast and not to forget on our service, will be shared with the team.

On behalf of the team at Novotel Bangkok Platinum, I would like to thank you again for your support and we hope to be your choice of hotel in your future return to Bangkok.

We do hope to welcome you back in the very near future.

Sascha Kunze
Executive Assistant Manager
Novotel Bangkok Platinum

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Reviewed June 29, 2013

I walked around the lobby and take a photo of hotel. There is a hotel security guard follow me all the time even I went to toilet. I am very upset. During I was in toilet, he walked to me and said "Are you hotel guest?"
I answered "Yes I am"
He said "You cannot take a photo of hotel"
I said "Why? It is public area. I have not seen the hotel that not allow guest to take a photo of hotel"
He said "you cannot"
Then, I was very upset and went to my room.

  • Stayed: November 2012, traveled on business
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1  Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sascha K, Manager at Novotel Bangkok Platinum Pratunam, responded to this reviewResponded July 2, 2013

Dear Guest,

Thank you for your recent posting and review on Tripadvisor.

From your review, I understood that you stayed with us in November 2012 but have recently decided to bring this matter to our attention.

We do allow all our guests to take photographs in our public areas. Most are usually taken with family, friends or colleagues. If we do find guests randomly taking photos of our public areas without a participant in the photo, we would normally remind them to be mindful of other guests who may wish not be photographed or not to have their privacy invaded for personal or religious reasons. If this was not conveyed to you in the appropriate manner, please accept my apologies.

Best Regards,

Sascha Kunze
Executive Assistant Manager
Novotel Bangkok Platinum

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Reviewed June 29, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank LKQUEK
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sascha K, Manager at Novotel Bangkok Platinum Pratunam, responded to this reviewResponded July 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 27, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank evelurf68
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sascha K, Manager at Novotel Bangkok Platinum Pratunam, responded to this reviewResponded July 2, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Bangkok Platinum Pratunam

Address: 220 Petchaburi Road, Bangkok 10400, Thailand
Phone Number:
Location: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#67 Romantic Hotel in Bangkok
#68 Family Hotel in Bangkok
#70 Luxury Hotel in Bangkok
#84 Business Hotel in Bangkok
Price Range: $101 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Platinum Pratunam 4*
Number of rooms: 288
Official Description (provided by the hotel):
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more   less 
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Also Known As:
Novotel Bangkok Platinum Hotel Bangkok

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