Many had pointed out the good side of the hotel such as location, cleanliness, etc. How about the bad?
Stayed in Novotel Platinum for 5nights. Ratchaprarop airport link station is about 15min walk to the hotel and along pratunum market which is often crowded with uneven walkway.
The nearest BTS station is Chit Lom station which is about 15-20min walk from the hotel.
During check-in, the receptionist was hard selling the hotel's membership programme which we refused but ended up signing for it so that she'll stop bothering us and proceed with the check-in.
Room was very dim. Had to open the curtains to allow more lights into the room. There's is no magnifying mirror in the bathroom thus making it difficult to put on my contact lens and make up everyday. Design of the shower area was bad. Had to be cautious when bathing as I'm trying not to flood the whole bathroom.
Coffee and tea was not refilled until the forth day even though housekeeping came in everyday to make the room. There was no iron & ironing board in the room. Air-con temperature was freaking cold even after turning it to 30 degree, had to turn off the air-con to sleep at night but the air was too dry and woke up with nose bleeding.
Breakfast items were limited and was pretty much the same items everyday. I was bored by the third day. And the hostess, Mam, showed us to an empty table and asked if we wanted coffee or tea. After we came back with our food, the table was occupied by someone else and there was no coffee on the table too. Told her about it and she just chuck us at a table near the entrance. No, it was not crowded and breakfast was ending in another 40min. No apology, no smile. Really started my day on a bad note.
- Official Description (provided by the hotel):
- Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more less
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- Also Known As:
- Novotel Bangkok Platinum Hotel Bangkok