If the purpose of my trip is to do clothes/shoe shopping, I may bump the rating up a star because it's attached to the mega fashion mall. My sisters spent hours there.
However, for me, who mainly wanted to relax and eat and get pampered, this place fell short of expectation.
This hotel is relatively new, I believe it's less than 2-year old. So that's a plus as everything looks new. However, I was not wowed by anything. Check-in process was a bit frustrating. They were having difficulty locating our reservation (a first for me since using Cathay Pacific Holidays many times in different hotels). Also, not a lot of sitting areas in the lobby, so guests waiting to check in may have to stand around and wait. we arrived around noon and our rooms were not ready so we had to come back later. But when we came back in the evening, as we were handed the room keys, they told us our luggages will be brought up shortly. After waiting for 15 mins, we made a call and they told us they couldn't find our bags??? So we had to go down to lobby again to sort this out. It took them another 15 mins to get our luggages to us. Not impressed.
The room is nice and big. The twin beds are quite small, but the bedding is amazing. Really comfortable. With view facing the Central World. However, there are two things that kind of bothered me. First the electronic "blind" that is supposed to give privacy to the person using the bathroom is way too thin and transparent. Whoever selected the material needed to be fired. So if you are on a business trip and have to share the room with a co-worker. Well, good luck ;) Second thing, I was having trouble using the US plug in charger for my iPhone and iPad. It simply did not go in. I finally managed to push through in one of about seven outlets. This is also a first to me.
The buffet breakfast was the standard fares. Basically it fills up your stomach. They lack the variety that other 4-star hotels offer. For example, they don't have a cooked to order soup noodle station. The wait staff is also hit and miss. We usually ordered green tea in the morning. The first morning we were given the tea right the way. The next morning another waiter said they don't have any. Also, the cook at the omelette station did not understand English that well.
For a hotel this standard, I have to say they have a nice gym. So a big plus for a gym-goer like me. But the pool is relatively small comparing to the gym. But it's comparable to other similar class hotels. They also have very nice locker room with shower and steam room facilities. Just a reminder the pool is located on the south side, so there is no sun getting through until maybe 11:00 in the morning for those who want to suntan.
The location of the hotel is quite far from the BTS station. It would take a good 20 min walk. However, it's only a block away from Central World and the famous pink-lady Chicken rice place, as well as another block from the Big C supermarket. So I'd say take advantage of that while staying at this mid-range hotel.
- Official Description (provided by the hotel):
- Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more less
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- Also Known As:
- Novotel Bangkok Platinum Hotel Bangkok