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Novotel Bangkok Platinum Pratunam
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Reviews (3,495)
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1,798
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2,836 - 2,841 of 3,495 reviews
Reviewed November 22, 2012

Location of Hotel: Excellent. Directly above Platinum Mall!
Room: 8/10. Was expecting bathtub but our doesn't have it.
Cleanliness: 10/10!
Breakfast: 9/10. Food was nice but somehow the food were still the same for the past few days stay.
Hotel Staff: 10/10! Very helpful!

Personally I recommend people to stay at Novotel, good location!

  • Stayed: September 2012, traveled as a couple
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Thank ChuahBeeLing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

Great stay at Novotel Platinum, location is close to trains, which is a plus as there is usually a traffic jam outside the hotel. Walking distance to Siam & shopping. Found it a bit tricky for getting taxis to come up to the hotel (entrance is obscured from main road). Door men fantastic, helpful with giving directions and ensuring taxis knew where to take us. Extensive choice at breakfast buffet. Clean room, very comfortable hotel. Overall, excellent value for money.

  • Stayed: November 2012, traveled with friends
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Thank Gday_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

New hotel comparing to those around that area, 20mins walking distance from Siam Paragon, 10mins to World Trade Centre, opposite partunam market. Take note that the bath room shower area are visible through thin auto blinds especially when bath room lights are on!! Kids room available . Disappointment-Encountered impatient reception service.

Room Tip: If u need a extra bed, asked for the bigger room with long sofa.
  • Stayed: November 2012, traveled with family
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Thank OYL T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

Been staying with Novotel Phloenchit the last few times I was in Bkk. However, decided to try this hotel due to its proximity to the malls.

Location : Walkable from the airport-train station. Took about 15 minutes to reach the hotel from the station. Hotel is right smack beside Platinum shopping mall and a short walk away to Central World/Big C.

Reception : Good location. Great rooms. But pity about the service. There's something obviously lacking in this hotel, as compared to Novotel Phloenchit. Perhaps its due to their bigger volume of guests. There's no welcoming factor in their service (except for one of their security guys situated downstairs).

Room: Big. Bed seems comfortable, however the extra rollaway bed was too soft.

Breakfast: Being Accor members, we expected to have one-for-one for meals in the hotel. Furthermore, we had 2 Accor cards amongst our group of 3. However, the waitress was adamant about recharging the breakfast bill to include both our cards and our discounts. That was pretty disappointing. With that, I might be reconsidering about renewing my Accor membership.
Anyway, breakfast spread was pretty good.

Overall, redeeming factor of this hotel is the location. Staff more miss than hits.

  • Stayed: November 2012, traveled with family
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Thank jillie_sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

This was my first ever trip to Bangkok, Thailand and staying at Novotel Platinum was an eye opener for me. The food, the service, the accommodation and the shopping were fantastic! I really did love the hotel decor...classic! Room service was quick, and even at the restaurant, when I had my meal and went again for other rounds, the table was always clean by the time I got back. This is the first ever hotel I've seen this being done. Very dedicated staffs! My favourite was the noodle soup with the roasted meat and veggies. That became by favourite meal for the week I was there. I've recommended this hotel to others back home planning on travelling to Bangkok. Definitely one hotel I hope to visit again. The only setback for me was the river next to the hotel, which stank and was filty and did not do good for the hotel.

  • Stayed: July 2012, traveled on business
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Thank Charlene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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