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“Pleasant Stay”

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Novotel Bangkok Platinum Pratunam
Ranked #80 of 858 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Pleasant Stay”
Reviewed August 15, 2012

This hotel is just beside Platinum mall. This makes it easy to drop off your shopping bags and continue with your sprees. Good choice of hotel if you're on a shopping trip.

Counter staff are friendly and give good travel advice. We were there on the weekend where the red shirts were gathered and the hotel staff informed us about it the day before. They advised us not to wear red or yellow on the day of gathering. The staff were warm and were always wearing smiles.

Hotel room is spacious, bed and pillows are comfortable. Breakfast is up to expectations. Overall a very good stay.

  • Stayed May 2012, traveled as a couple
    • Value
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Helpful?
3 Thank silverdrops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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malta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2012

I am writing from hotel now after another problem. I arrived 5 days ago at around 10pm and was promptly checked in and offered a welcome drink. I was given room 2001 which was a nice corner room. Problem was nothing worked. There was no wifi signal , the elec sockets didn't work and the telephone didn't work. The night manager tried his best to get the wifi to work as I needed it for my work but it remained broken. He said the hotel was full so he could only change my room the following day. The following day when I went to change room they told me I have to wait to pm as still no room available. I was given room 2308 and wifi and most electric outlets worked . This room must have been an upgrade as it had a iPod dock ( which did not work with iPhone 4s but did charge iPhone iPhone 3G ), an espresso machine, and better bathroom accessories . A faulty electronic key reader was annoying as every day I had to go back down to reception to get it rreprogramed so as to enter my room. After 3 days going up and down to reprogram the last straw was when I got to my floor to a strong chemical smell. Being asmatic I had to complain once again and duty manager right away offered to put me on another floor. The problem on going to my new room on floor 22 was that I was downgraded room wise . When I talked to the manager once again about this he said it was all they had and so since stay was prepaid i was stuck with it. I am an Accor platinum card holder and I expected much better customer service. Next time it's back to the Pullman .

  • Stayed August 2012
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kczammit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 12, 2012

I stayed at the Novotel Bangkok Platinum for 2 nights in early August. It was great! Very clean, new and chic!! My last stay at a Novotel chain was last year at the Novotel Ploencit Bangkok....the only difference is that the Ploencit one is located directly in front of the Ploencit BTS....Platinum is connected to Platinum Fashion Mall and surrounded by about 8 superb malls!!! just walking distance to all, if you fancy the street market of old Bangkok....there's one right across the road!! There's a Starbucks type cafe and McD next to the entrance of the hotel and a 7-11 and KFC just 3 minutes walk to the left.....BTS is just a few minutes walk...infact the train station to the airport is also very close-by...Unfortunately the hotel is located next to the 'cleanest' canal in the world...the colour of the canal is close to 'Engine Oil' and the smell.....like open sewer!!
The gym and spa was superb, the infiniti pool was chic...I really enjoyed my stay...

  • Stayed August 2012, traveled on business
    • Value
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Helpful?
1 Thank WanLanun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
1 review
Reviewed August 12, 2012

Great hotel for à citytrip! Premium floor gives very good value for money. Service offered by Tip and Jeep on the Premium floor reception was very good. Our children loved it ! Aperitifs, canapés and ice cream free of charge during 17-19. Softdrinks even all day!
Suite gave both children and parents some space and privacy.
Breakfast was quite busy, but better when we went earlier.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
Thank Chris-and-co-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 11, 2012

We loved the Novotel Platinum. It is stylish, well finished, spacious rooms, conveniently located, excellent and professional staff. Pay the extra and stay in executive club rooms, the executive lounge has a briliant view, great happy hour with nibbles. Special mention to staff member Tan, she was wonderful, good English, helpful with local knowledge. Also make your way to the Platinum Lounge on the 6th floor and make yourself known to head barman, Wayo, who is a genius with creating fantastic cocktails, one of his creations won "Thailand's Cocktail of the Year". Wayo also has excellent English. It was a real pleasure to meet and chat with the staff. The Platinum Lounge must be one of Bangkok's hidden treasures, great live band, master barman and staff, and really cool, funky setting. Once the rest of Bangkok catches on to this Platinum Lounge bar it will take off, take my tip get in early and avoid the rush. The tiny lead singer of the band can belt out fantastic versions of the Cranberries and ACDC songs, plus of course all the laid-back Eagles and country rock. Band takes requests. Hotel about 20 min walk via Central World to Chit Lom BTS station, the shopping all round is extraordinary. Wonderful hotel for couples, families, and groups of friends who want to shop or chill out. The outdoor pool which looks out across the city skyline is a delight. Across the road from the Platinum Mall is the Majestic Massage and Spa, great massage, especially after shopping. We will be back and is amongst the best value hotels in any city of the world.

Room Tip: Pay the extra and stay in executive club rooms, it is worth it.
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  • Stayed August 2012, traveled with family
    • Value
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    • Service
Helpful?
2 Thank lookingnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varanasi, India
Level Contributor
171 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed August 10, 2012

i think this hotel has the best location. everything around u is just a few steps away. its is right above the platinum mall. central world plaza is a few steps away and so is the it pantip plaza.
although we had taken superior room we were upgraded to an executive room as we had children. i thank them for that.every thing about this hotel was excellent. this property is a must for stay. i think even the break fast was well spread.i will visit again !

Room Tip: since we were upgraded to an executive room. they were very neatly done with wonderful decor. bathro...
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank faisaldaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Platinum Pratunam

Property: Novotel Bangkok Platinum Pratunam
Address: 220 Petchaburi Road, Bangkok 10400, Thailand
Phone Number:
Location: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#67 Romantic Hotel in Bangkok
#68 Family Hotel in Bangkok
#72 Luxury Hotel in Bangkok
#84 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Platinum Pratunam 4*
Number of rooms: 288
Official Description (provided by the hotel):
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more   less 
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Also Known As:
Novotel Bangkok Platinum Hotel Bangkok

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