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“Good hotel, fab location, a few service kinks” 5 of 5 bubbles
Review of Novotel Bangkok Platinum Pratunam

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Novotel Bangkok Platinum Pratunam
Ranked #80 of 849 Hotels in Bangkok
Certificate of Excellence
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2,762 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (452)
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English first
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed February 26, 2012

I was there on 16-21feb, it was a post valentines day and anniversary trip with my boyfriend. He made the decision that we take novotel considering its location and that it is new and boy, it was the best decision made for the trip. Upon arrival, we managed to check in at 12noon despite being early, no fuss no long faces from the reception, just smiley and warm hospitality. Next, 2 persons brought us to our room and there, they told us of their facilities and showed us ard the room. By now we were v impressed but guess what, after we got back from a quick shopping, we were greeted with a cake placed in the room, wishing us happy anniversary. Very thoughtful indeed! No issues with the room, housekeeping was prompt and breakfast spread was adequate. Suggest that breakfast be open till 1100 even on weekdays for people like me who'll like to sleep in till later on holiday trips. Do take advantage of the 50% off promo at pool bar between 1700-1900 while checking out the setting sun! Checking out was again, fuss free and while sitting and waiting for housekeeping to check on the room's mini bar, we were approached twice by two different service personnels if we needed assistance, kudos to that! Gotta thank the people at novotel for making our stay a memorable one!

P/s: on our last day to the airport, we got the concierge to get us a taxi to the airport, unfortunately the driver decided to rip us off 600baht! being a frequent bkk go-er, I know better that it shld nt cost more than 300 and insisted that he drop us off, of which he ignored us. So when we arrived at the airport, we paid him 450 baht, (bf insisted we reach an equilibrium, yucks!) guess I was disappointed with the concierge for not insisting on meter for us. Causing a slight unhappiness at the end of my trip, so be wary and insist the meter even before loading your luggages onto the taxi!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank yapbern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sagar N, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, April 4, 2012
Dear Guest,

Thank you for your recent review in regards to your your stay at Novotel Bangkok Platinum. We were delighted to hear that you enjoyed your experience with us and we look forward to welcoming you back on a future visit or a future anniversary.

Best wishes

Sagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed February 23, 2012

Where does one start with this beautiful hotel...

From the minute you arrive and the concierge meets you with a warm friendly 'Swadeeka' you are swept away to the reception area and greeted yet again by friendly and super efficient front office staff.

The Hotel has modern decor which is beautiful and some unusual chairs in the reception area which are surprisingly comfortable.

The rooms are great, spacious - not too big or small - clean crisp white linen on the beds - simple yet beautiful decor and all the amenities one would need.

The buffet breakfast had a fantastic selection of dishes and again friendly staff members were on hand serving teas and coffee.

The location of the hotel is superb - within walking distance to Central World and Siam. Platinum Mall is but an elevator ride below you and there are several other shopping malls all within walking distance if shopping is your objective.

If on the other hand you are on business, the hotel offers fantastic business facilities as well as an in-house gym with all the modern equipment one could ask for as well as a beautifully appointed spa and change rooms facilities. The pool is small yet perfect, with a outdoor bar for entertaining clients.

The Hotel is within walking distance or taxi ride to the skytrain.

Memorable stay...will return…

Room Tip: Rooms on the higher floors have spectacular views...
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  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Leona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sagar N, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, February 26, 2012
Dear Guest,

Thank you for your recent review of Novotel Bangkok Platinum.

We were delighted to know that your stay was memorable and that you will return to Bangkok and choose our hotel to stay.

We look forward to having you stay as our guest again.

Best wishes

Sagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed February 22, 2012

good location easy to access around town beautiful lobby and good food im looking forward for my next trip to bangkok will stay at novotel bangkok platinum again for sure,hotel staff were very helpfull i love the most my room was on 1103 with modern decor and open space,comfortable

  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sagar N, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, February 26, 2012
Dear Guest,

Thank you for the great review about your recent stay with us at Novotel Bangkok Platinum.

We look forward to having you stay with us again on your next visit to Bangkok.

Best wishes

Sagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 22, 2012

This hotel was so good in every way. Walking distance to skytrain and several eating places and malls.
Buffet breakfast had a great selection, and a la carte menu for lunch and dinner were also very good, and priced reasonably for Novotel. Food on dinner menu was delicious, we recommend the massumun curry!
Pool bar was excellent and the happy hour was good with 50% discount on most drinks
Attentiveness of the staff during our stay could not be faulted

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rachel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sagar N, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review, February 26, 2012
Dear Guest,

Thank you for your kind words and postive feedback about your experience at Novotel Bangkok Platinum.

We hope you will have the chance to return in the near future and stay with us again.

Best wishes

Sagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Bangkok Platinum Pratunam

Property: Novotel Bangkok Platinum Pratunam
Address: 220 Petchaburi Road, Bangkok 10400, Thailand
Phone Number:
Location: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#67 Romantic Hotel in Bangkok
#68 Family Hotel in Bangkok
#71 Luxury Hotel in Bangkok
#84 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok Platinum Pratunam 4*
Number of rooms: 283
Official Description (provided by the hotel):
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion district, the hotel is on top of the Platinum Fashion Mall, a short walk from Siam Square & Siam Paragon, near BTS stations and a quick drive from the airport railway link. Featuring 283 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant " The Square", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more   less 
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Also Known As:
Novotel Bangkok Platinum Hotel Bangkok

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