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All reviews infinity pool direct access blue elephant restaurant superior sky room great hotel surasak station the river the executive lounge third floor breakfast buffet dim sum bangkok skyline great pool stayed here for nights convenient location visiting bangkok train
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Reviewed 3 weeks ago

Stay at two different occasions while traveling various places throughout Thailand. The executive lounge service is great, reception can be a hit or miss. The bed quality is average and the same could be said about the pillows.

Date of stay: September 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank itozann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I have visited Bangkok many times, both on business and leisure. This is my first time staying at the Eastin Grand Hotel Sathorn and I am very happy that I had elected this hotel. The room is spacious and clean; the staff including the room attendants and doorman are very friendly and approachable; and breakfast spread is good. The hotel is linked directly to the Surasak BTS station by a covered bridge which means I will not get wet when it rains.

Room tip: Try to get a room on the higher floors to get a good view of Bangkok skyline.
Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Westkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded 2 weeks ago

Dear Westkk,

Thank you for taking the time and trouble to let us know about your Eastin Grand Hotel Sathorn Bangkok experience.

We are delighted that you enjoyed your stay especially given the vast choice of accommodation available in Bangkok and truly appreciate your kind words and custom. Your comments are invaluable in inspiring us to always meet or exceed our guests’ expectations and will be shared among our team for a job well done.

It was a pleasure to be of service to you and we hope to see you again soon.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This was one of our best hotel experiences ever. Every single member of staff was so friendly and nice. From the security guards to the restaurant staff, they always made us feel welcome and provided an excellent service. The rooms were comfortable and very clean and the housekeeping ladies would ask you if they could clean your room if they saw you leaving. The breakfast buffet at the Glasshouse restaurant weas really good, they had fresh juices and a really good coffee. The food they served varied every day.
The hotel is connected to a BTS station, you can literally get off the sky train and walk into the hotel. This makes it really convenient place to stay to move around Bangkok. It's only one station away from the pier (a 15 minute walk approximately) and there are some reasonably priced restaurants around the area.
Like most hotels in Thailand, the hotel requires a deposit, in our case it was 1000 BHT for the whole stay. When we left, the concierge team arranged a taxi for us and even printed a map for the taxi driver to know where to drop us off.
Overall, it was a fantastic experience and we will definitely stay there again.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank xwang123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded 2 weeks ago

Dear xwang123,

Thank you for taking the share your experience at Eastin Grand Hotel Sathorn Bangkok on TripAdvisor.

We are delighted we were able to provide you with an enjoyable stay. We take pride in providing outstanding professional service, so your comments about our staff and the property itself are greatly appreciated. Your feedback will be shared with the team to continue to inspire and motivate them to deliver an exceptional Eastin Grand Hotel Sathorn Bangkok stay.

Thank you once again for reviewing and we hope we can welcome you back in the very near future as a valued returning guest.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Hotel is closed to subway which just access by taking the elevator from 3/F. Just a few stations to Siam.

Use good brand of shampoo, cleaning gel and body cream which add credits.

My trip was to celebrate my friends’ birthday and hotel ready 2 small birthday cakes for our late arrival which was surprising us especially we were hungry at midnight:)

Will definitely stay at this hotel in future.

Room tip: no toothbrush in the restroom and need to ask the front desk to provide
Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 108priscillas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded 2 weeks ago

Dear 108priscillas,

May we begin by thanking you for choosing us as your accommodation during you recent visit to Bangkok and we are delighted that we lived up to your expectations. Your kind words are genuinely appreciated as we strive to provide our guests with a satisfying and memorable stay on every occasion.

Feedback such as yours is truly appreciated and will be shared among our team to inspire them to always give their very best for our valued guests.

Thank you once again for allowing us to be part of your friends' birthday occasion and we hope to see you again in the not too distant future.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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Reviewed 3 weeks ago via mobile

In our staying in Thailand we decide to stay at the Eastin Grand Hotel Sathorn. Right since we arrived the experience was great. The Hotel is very elegant. The staff was extremely friendly and professional. The location is awesome, right outside you have the BTS Metro witch is very convenient to go around Bangkok with out dealing with the traficc. My room was spectacular, so much space, the view, bathroom had all we need for personal care. We also had 2 green apple waiting for us at the room, it was just perfect getting in to that room. How I'm not gonna mention the Pool from this Hotel. Wow, that was from another dimension. We spend the entire day enjoying that beautiful pool view, incredible.. We also had lunch there, food was great, we had also cocktels from the amazing happy hour. The environment was perfect with some chillout music. The day we check-out we did it so early at 5:30 am due to our flight schedule back home! Because of the information we provided the day we did the check-in letting they know about our flight schedule they were so kind and had ready a breakfast bag waiting for us right at 5:30 in the morning. Lovely Hotel, highly recommended.

Date of stay: September 2019
Trip type: Traveled with family
Thank yeryb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded 2 weeks ago

Dear yeryb,

Thank you for sharing your experience at Eastin Grand Hotel Sathorn Bangkok on TripAdvisor.

With our sole mission being to provide superlative guest service, we take great pride in meeting your needs and are delighted to hear that we met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver an exceptional Eastin Grand Sathorn stay.

Thank you for staying with us and we hope you choose to visit us again whenever your travel needs bring you back to Bangkok.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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