Good place for a short stay. Don't make a reservation over three days. This is a great place and location to come in from the airport, shower, sleep, and look around a bit. I do not recommend this hotel for families, or for people expecting a "Three Star" experience.
This is a small, Asian hotel built for those expectations. It's near the Nana Plaza, and a half a block away from the Sky Train. Shopping Malls are one and two stops away. Food, Indian tailor shops, and sidewalk vendors are everywhere. It's a great "experience" ... but not more than 1-to-3 days. After that, shell out a few more bucks and stay somewhere nice.
The staff were fine. If you treat them with respect, they'll treat you the same way. "Just the facts." This is not a place for a lot of chummy conversations. Talk long and expect to "get worked" anywhere in Thailand. No windows in my room here on the second floor so there's mold in the toilet/shower. (Yep, that's exactly what I said...) It's quiet enough ... which means if you're "noisy" everyone will hear you.