We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Front Desk Staff Was Not Helpful”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
H-Residence Sathorn
Ranked #771 of 852 Hotels in Bangkok
Kuala Lumpur, Malaysia
1 review
“Front Desk Staff Was Not Helpful”
Reviewed January 21, 2014

The hotel is 15-20mins walk fr BTS, room is big and reasonable price but front desk staff are not attended, ask for a extra pillow also not manage to arrange it, reason giving no room attendant, is a very big shame for a hotel giving such reason and if no room attendant front desk should arrange it. Reasonable price with reasonable service.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EHKuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

181 reviews from our community

Traveler rating
    10
    50
    50
    33
    38
See reviews for
22
55
37
8
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Hong Kong, China
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 19, 2014 via mobile

i stayed here from 14-21/1/2014. i am sure i will come back again for my next trip. because of the price, clean room and friendly staffs.
the bad thing is, it take about 10-15mins walk from BTS. lucky i bought my bicycle with me. so it is not a big problem with me.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wildman1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 6, 2014

Hotel was clean, neat and quiet big for that price, however the location really hard to find and the front desk/hotel staff not really helpful thou, I stayed there for two nights and good things from this hotel is their pool roof top , that's the main reason I still ok with it. you need to walk 10 minutes to get a cab which the main road an the hotel provide you mini bus to drop you at the main road but you need to ask the schedule of the minibus , the available of minibus every one hour I guess. overall , was ok for the value money.

Room Tip: ask hotel staff for the schedule minibus, otherwise you need to walk little bit further to the main...
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank feri a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 4, 2014

The hotel is cheap, yes. However our rooms stank of sewage and it was a nightmare for taxi's to find. The food was horrendous at breakfast and staff could be rude at times , I assume the cheap price does not include good service.

Room Tip: Don't think there could be a good room
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RomaineLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bangkok hotels

Montreal, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 11, 2013

Stayed here on two separate occasions, as I was pleased with my stay the first time around. Rooms are comfortable, clean and modernly furnished. Opted out of the breakfast option so can't comment on that, however, rooftop pool was the main reason behind my stay here. Hotel is centrally located, close to Lumpini park and Skytrains and nightlife as well as night markets are a short distance away.

Would suggest the hotel to invest in more lounge chairs for pool area, as during peak hours of noon-2pm, it is full and if you're not there early, there is no where to sun bathe.

Room Tip: Ask for a room with a city view, as you can get nice sunsets from your room if its facing the west s...
See more room tips
  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank csacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 7, 2013

I had a pleasant stay. The check in was quick and efficient. Front Desk Manager Khun Pui was friendly.
My 3 nights were good, the room was well kept.
BUT on the check out morning, they forgot to give me my wake up call and book my taxi, although I reminded them again the night better.
A good stay spoilt by the last minute stressful rush to the airport.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tterrynick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 23, 2013

I got a flight + hotel from Thai Airways. It was a very good deal but i didn't expect the poor quality of the hotel. First of all the location is really hard to find. Most taxi drivers don't know the exact location even we provided them with the detailed address. The driver drove along the same street for 3 times looking for the hotel. Finally we decided to get off and look for it by ourselves. We didn't expect it was hidden at the lane behind at all! It takes about 15 mins walk from the BTS station to the hotel. I was extremely tired after a whole day shopping and sightseeing, still I need to walk 15 mins back to the hotel....and the street was so dark, dirty and stinky (ppl place garbages along the street) at night!

It was raining during one night of our stay. The next morning, we found a pool of water near the window and under the bed.

Normally, I could use the phone installed at the room to make a call to outside, so I didn't purchase any local sim card plan. But then it was not the case in this hotel. The phone they provided could only make calls to the operator! Luckily the front desk staff are nice and friendly, they were willing to lend their phone to us.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vanvandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bangkok hotels
Sathorn
The AIM Sathorn Hotel
The AIM Sathorn Hotel
#534 of 852 in Bangkok
58 reviews
Sukhumvit
Royal Asia Lodge Bangkok
Royal Asia Lodge Bangkok
#775 of 852 in Bangkok
425 reviews
The Aiyapura Bangkok
#544 of 852 in Bangkok
83 reviews
Show Prices
Show Prices
Show Prices
Bangkok 68
#239 of 852 in Bangkok
309 reviews
Sathorn
Chaydon Bangkok
Chaydon Bangkok
#609 of 852 in Bangkok
430 reviews
Show Prices
Show Prices
Show Prices

Been to H-Residence Sathorn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about H-Residence Sathorn

Property: H-Residence Sathorn
Address: 48 Soi Sathorn 11, Junction 4, South Sathorn Road, Yannawa, Sathorn,, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #771 of 852 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — H-Residence Sathorn 3*
Number of rooms: 113
Official Description (provided by the hotel):
H-Residence, the latest city hotel adds warmth to urban living space with the best services of Thai hospitality.* The hotel’s 113 spacious rooms decorated with a modern’s contemporary style, providing the most flexible & comfortable accommodation.Superior Rooms (24 sq.m.) are a small in trendy design. A stay for a night or two will be a rewarding experiences, a room is usually a single room with comfortable large bedding for single or double being laid out.Room facilities: Air conditioning, 32” LCD TV / Cable TV, Refrigerator, Rain shower / Hot & Cold shower, Bathroom amenities, Wireless internet, Telephone (In room & bathroom), Hair dryer, Key card access, Coffee/Tea making facilities, Safety deposit box. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Ctrip TA, Hotwire, Priceline, Orbitz, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your H-Residence Sathorn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing