Hotel is in a great location and the facilities are good. However, booking online we were only offered the more expensive deluxe room and breakfast included was compulsory, On arrival, we found that the more basic rooms, which were much better value but very noisy, were available but were not able to change our booking. We also discovered that our 'included breakfast' was actually a 140 baht charge added on to the price of the room and could not be removed. Breakfast was served at the coffee shop next door, who offered hotel guests a limited number of choices, all of which cost far less than the 140 baht that had been prepaid. They were extremely inflexible when it came to changing the breakfast options slightly and when discussed with the hotel staff they were very rude. Lovely place, but would not go back as better value and service can be found elsewhere on Khao San road.
- Official Description (provided by the hotel):
- We have amenities for you within Hotel sich as Swimming Pool, Internet Center, 24 hours Food Store, Phramacy, Local Tour Desk and Interstate Tour Desk, Currency Exchange, Security 24 Hours and Elevator. Tuk Tuk is Parking in front of Hotel 24 hours ready for you to explore the city of Bangkok around khao san road as well as 24 Hours Taxi are parking in front of Hotel, ready for you to go to Airport anytime. ... more less
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