We arrived a few minutes late and breathless after taxi driver gave up and dropped us off in the wrong area but the reception we received at "Follow Me" was relaxed and "no worries". We were given cold drinks and a quick introduction, told not to worry about payment until we returned, and were on our way in just a few minutes. This was my 8th bike tour in Thailand in 3 years (fantastic way to see the area) but the first time with this company. Some of the things that make this company great are: A) The daily involvement of the two owners B) The fact they have a real facility and do not just meet you somewhere C) The overall friendliness of the staff D) The sturdy bicycles with nice padded seats and not those thin things that dig into you (although they can provide those if you prefer) E) The fact that everyone there speaks English F) Everything is included from admission fees to attractions to river crossing, beverages, snacks, and so forth F) The BBQ feast they provided at the end of our tour. G) The guide takes dozens of candid photos while we are riding and emails them to you after the tour; these are great since they show YOU and your friends having a good time H) Reasonable price for the tour which did not have "extras" tacked on.
Our Thai guide spoke great English and was quite friendly and accommodating and would find the answers to our questions if he did not know the answer himself. At no point did he seem hurried or anxious or frustrated with our little group's quirks. My last tour was with a company that provided a different experience and you can see that review posted here as well. I could go into great detail about where we went and what we saw but that is not important as they have different tours and of course every day is different as to what you will encounter even if the route is the same. Bottom line is that this company's commitment to the guest experience is evident in everything they do and it clearly shows. You really need to take SOME type of bike tour while in or around Bangkok!
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