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“Lovely hotel & staff but could have died of salmonella food poisoning!” 3 of 5 bubbles
Review of Riverside Grill

Riverside Grill
Ranked #689 of 10,626 Restaurants in Bangkok
Certificate of Excellence
Price range: $15 - $20
Cuisines: Seafood, Grill, European
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Bar scene, Families with children
Dining options: Dinner, Late Night, Lunch, Drinks, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Neighborhood: Silom
Description: Our stylish Riverside Grill is an urban oasis where one can enjoy custom-made, charcoal-grilled seafood and steaks. Guests can bask in the sunset over signature cocktails from our riverside terrace as Bangkok's Chao Phraya riverlife goes by.
Outback Queensland, Australia
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Lovely hotel & staff but could have died of salmonella food poisoning!”
3 of 5 bubbles Reviewed May 11, 2013 via mobile

Ate " double boiled chicken" dish at their "sambal restaurant" and stopped eating it when some of it tasted like fish. During the night I was violently ill with vomiting and diarrhoea. Two weeks later I came out with red rash all over my torso. Hotel manager was good, but after such a horrid nightmare you might think we would either get a voucher for a free weekend or refund of the hotel stay? I didn't have typhoid but for a time the doctor had to investigate!

Husband to read out the riot act and only because he did this the hotel cancelled the restaurant bill and the doctor and pharmacy bill that had been presented to us.

    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zanjabeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claire D, Online Marketing Manager at Riverside Grill, responded to this review, May 16, 2013
Dear Zanjabeel,

We were very concerned to read you recent review of your stay with us and should like to assure you that we treat our guests health and wellbeing with the utmost importance and regret that you experienced any inconvenience during your stay with us.

We would be grateful if you could reach out to us at assistant.rosh@sheraton.com as we would like to discuss further the incident mentioned in your review.

I look forward to communicating with you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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70 reviews from our community

Visitor rating
    30
    27
    10
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Seattle, Washington
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great food”
4 of 5 bubbles Reviewed December 11, 2012

We taxied across from the millennium hilton to try out a restaurant at the sheraton. This place was excellent. Probably the best meal we had in Bangkok. They had a number of small plates for sharing. We were able to try a few things, and order more as we ate. Service was great and the food came out fast. It wasn't very busy that night. This place should be packed every night. You can sit outside right on the river if you want.

  • Visited December 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank dsfunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bundaberg, Australia
Level Contributor
252 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
“just great.”
5 of 5 bubbles Reviewed September 23, 2012

staying at the Royal Orchid Sheraton, we went down the see, what they had to offer, what a surprice, never have we seen so frindley staff, the food was awesome, and the way it was served to us, just magnificant.
well done!

  • Visited September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank happyBundaberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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