After having written a glowing review in December 2011, i decided to spend the night in this hotel on a trip to BKK. I booked the Club Sky Bay Suite because i wanted to have breakfast in the room, the Bangkok Post to read, an in room check in and late departure, the complimentary fruit and drink on arrival would also be a nice touch. Did i recieve any of this?? No!! When i asked at reception, the surly response was that it wasn't available?! In fact, i can only take their word for it that i was actually in a Club Sky Bay Suite!! Last time i stayed in the Premier Corner Suite and if you want my honest opinion, this was a better room, for a cheaper price!! Another big disappointment was when i went to relax in the bath the next morning, the jaccuzi didn't work. I also feel sorry for the maid who had to do my washing up after i cooked a meal for my girlfriend because there wasn't any cleaning items in the kitchen. Sadly, my high expectations of the Jasmine Resort Hotel have been let down by a very disappointing night in a very ordinary room, thankfully because i booked through Agoda, i used some reward points and didn't have to pay full price, that really would have been the icing on the cake! If the Jasmine Management are reading this, what has happened in 11 months to your previous excellent customer service?? Or did i just stay on a bad day?? Sadly i may never return.
- Official Description (provided by the hotel):
- Jasmine Resort Hotel is situated on the fashionable and famous on Sukhumvit Road. The BTS (Sky Train) - Phra khanong Station is only a few steps from the hotel's entrance. The 244-rooms will be a resort style near the central business district and will appeal to business and leisure travelers alike. The hotel will provide a good base for business travelers, while also providing a seasonal seaside getaway and center for social and corporate gatherings. ... more less
- Reservation Options:
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- Also Known As:
- Jasmine Hotel Bangkok