Just arrived and found that my booking hadn't. I had to whip out the laptop and forward the confirmation email. Fortunately the reception staff are pleasant. Eventually I got a room, and the hotel appears to be both clean and comfortable. Working out how to get power to the room takes a bit of an effort and for some bizarre reason the card is inserted into the slot near door- but upside down and at an angle - weird. Wifi is complimentary and you really wouldn't want to pay for it as the signal is dismal and intermittent. If I didn't have friends (who decided to book here ) arriving late tonight I would considered departing but it's also Chinese New Year and the city is rather busy...an afternoon's work was frustrating. Polite requests to have the wifi sorted were met with smiles and not much in the way of success..
I had a shower ...not bad until at the 3min point or so I noticed the water about to run onto the bathroom floor. Off with the shower and move on. After a pleasant few drinks (the roadside bar is good, but wine is served only by the bottle) and a good pizza at Scoozi nearby - it was back and to bed. The chic looking bedlamp on one side of the bed didn't work and trying to set the ipod dock/clock/alarm was an exercise in futility (a manual would be handy).
Yes it's only a hotel, but is it so unreasonable to expect the place gets the basics right? I tried to email the hotel management, but there doesn't appear to be an email address that can be readily found. The BW website is dreadful unless you live in North America and their feedback site doesn't mention Thailand as being in Asia...along with a few other Asian nations..oh for a Marriott........
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Booking.com, Expedia, Agoda, Orbitz, Cancelon, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Best Western Plus At 20 Sukhumvit reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Plus @ 20 Sukhumvit Hotel Bangkok