The Muse is very corporate hotel that is fit for business travellers. We made the wrong pick by selecting Muse as it is not for tourists who are on vacation in Bangkok. So if you are on holiday, we do not recommend the Muse.
The hotel entrance, corridors are all very dull and gloomy, as are the rooms.
The breakfast is really bad. There is barely any variety in the options offered. It is not a good spread at all, specially for the price of the room! We also found some hair strands in one of the dishes on the buffet counter.
The bathroom had this constant weird smell, which we think is from the cleaning agent they used but it was disgusting. The same smell was present in the common toilet near the breakfast area.
One night we called for room service. We called the number thrice and no one picked up. The fourth time someone picked up and my husband ordered. He told them not to call the room again as I was sleeping. However, they called back twice with irrelevant queries. When we called them to clear the food tray nobody came. The tray remained in our room, with the smell of food, for the entire night.
Though their bathroom toiletries and accessories are very good, they are very stingy about them. Even though the shower gel was almost over, they did not replace it even once during our stay. Neither did they replace ear buds and shampoo, all of which had been used. They also had some stern (tending to be rude) notices up stating that everything is available for sale and nothing should be removed from the room.
Its location is good, it is a 20 min walk to Siam square which is manageable. It is a shorter walk to the metro station. However, we saw a lot of other hotels on the route so you are likely to find some even closer to the city centre, Siam square and the Siam metro station.
Bad service, bad breakfast, not recommended for tourists and definitely not worth the price.
- Official Description (provided by the hotel):
- Located in Bangkok's distinguished residential area Langsuan Rd, Hotel Muse offers 174 luxurious rooms along with a distinctive array of dining and entertainment venues. Within walking distance to exclusive shopping, skytrain station & Lumpini Park. ... more less
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