We visited in November 2012 and stayed a few nights as we wanted to explore the city.
The good bits:
- the design of the hotel is quite unique and reminded me of Art Deco;
- our room was spacious, well designed and maintained;
- the staff was generally very attentive and courteous and looked after us.
The not so good bits:
- the lobby of the hotel is dark to the point of feeling like you are in a crypt (but I accept that it is ultimately a question of taste);
- the breakfast spread in the executive lounge was quite basic and I expected more of a five star hotel;
- also, because our room was close to the executive lounge, the smell of food from the lounge was a tad annoying;
- Muse is located on a quaint street and, as a result, taxi drivers often struggled to find the hotel (even with hotel's "I am a hapless foreigner, please take me to..." card);
- concierge advice - whilst the Spring Summer dinner recommendation was spot on, on another night, although we specifically said where we wanted to go, we were sent to a completely different place and address and the only explanation was that no one was picking the phone to take the reservation at the place we were looking at - that is just unacceptable.
All in all, a very good hotel but missing something to be a great one.
- Official Description (provided by the hotel):
- Located in Bangkok's distinguished residential area, Hotel Muse offers 174 luxurious rooms along with a distinctive array of dining and entertainment venues. Within walking distance to exclusive shopping, skytrain station & Lumpini Park. ... more less
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