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Hotel Muse Bangkok Langsuan, MGallery Collection
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Reviews (3,621)
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2,541
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2,596 - 2,601 of 3,621 reviews
Reviewed June 25, 2012

Hotel is stunning. All decoration perfect, great design and eye to detail. Absolute must see place. Rooms are spacious and fully equipped with everything you could wish for. Many technical gadgets and things are of good quality and sure not cheap. Real 5 star ! Great welcome drink, shown to the room and all explained. great
A few letdowns
Internet is not included!
The rooftop bar is right on top of the kitchen, so all the bad smell is leading right onto the roof and it is almost impossible to sit there. I guess it depends where the wind blows from.. but we were not lucky. Drinks in the bar are expensive and I guess when charging this much they decided to really use lots of alcohol... well drinks became undrinkable.
2 doorman opening the main door when you want to leave, but well then close it right behind you to remain in the aircon. So you are outside alone and can see how to get a cab yourself. On Check out I asked for a cab and the one that they found me was almost falling apart. All other hotels have a very good service to the airport and ensure that these cars are clean and in shape. You are going to the highway where the driver is going as fast as the old car is making it. Scary
Room was cleaned, but many small mistakes and no refill of any amenities. Water, cotton buds, soap all not replaced, but the towels which were hanging have been changed even so there is a paper saying they will only change if you put them on the floor. Bad thing here is they say they plant trees if you do not want them changed.... so why this? The bedsheets on the other hand were not changed and after a long soccer night in bed had a few visible stains right in the middle of them. This is what they should have spotted and changed.
Staff in general are well picked and do their job well. But they all lack the Thai hospitality. They are obviously proud to be there (which they should) but is translates in total arrogance towards the guest. (this should not be)
All in all a wow experience and sure to recommend. They are still new and sure will fix the small problems with time. They are on the best way to get a Bangkok hotspot hotel.

  • Stayed: June 2012, traveled on business
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1  Thank CBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

Thank you for your review. Your constructive feedback will be passed on to our management team and we look forward to welcoming you upon your next visit to Bangkok. As we strive to improve our product and services, you will also be pleased to know that internet is now complimentary!

Best Wishes,

Alex

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2012

rooms are very well decorated and spacious. Staff at front desk is very dedicated and helpful. Nice Italian restaurant downstairs. Gym room a bit small though.

  • Stayed: April 2012, traveled on business
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Thank losttraveler21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

Beautiful hotel, centrally located with the sky train 5min walk away, very friendly and helpful staff, large variety of dining/drinking (a visit to level 24 and 25 is a must) options, spacious/clean room decked out with cool modern decor. We loved our stay here!

  • Stayed: June 2012
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Thank Teambarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Thank you for your kind words, and I hope to see you here again soon and best wishes!

Alex

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2012

Truly unique. Rooms have a superbe travel decor which gives a cozy feel to them. The Speakeasy bar at the top alongside the cigar divan is great before heading back tithe room after dinner.
My new HQ in Bangkok every time I come!

  • Stayed: June 2012
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Thank Ccphuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Thank you very much for taking the time to review us. Upon your next visit to Hotel Muse Bangkok, please join me for a drink at The Speakeasy as my invited guest!

With best regards,

Alex

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2012

Stayed in this hotel for three days. Could have spent my whole holiday here. The decor is very Art Deco and Out of Africa. Our corner room was spectacular. The staff were outstanding so helpful and polite. Our breakfast room was delight and the selection a food great. I read a previous review on the size of the breakfast being very small. I dont know how much this person would normally eat, but for us there was plenty to choose from and delicious. I could recommend this hotel to anyone. Would go back to Bangkok tomorrow just to stay there again.
Loved it.

Room Tip: Corner suites very spacious and beautifully appointed
  • Stayed: June 2012, traveled with friends
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Thank carolajeffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 27, 2012

Thank you for your review. You will be pleased to know that our a la carte breakfast now runs the whole day, so on your next visit to Hotel Muse Bangkok, feel free to have breakfast in the afternoon or at anytime during the day!

Best Wishes,

Alex

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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