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All reviews khao san road intrepid tour rooftop pool grand palace nice hotel walking distance wat pho the river breakfast buffet rooms are big street food tuk tuk spacious room khaosan gym backpackers thai
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Reviewed October 8, 2012 via mobile

After a long flight we were happy to see the hotel. We were greeted by a lovely receptionist who was very friendly.

The hotel is hidden and is down a lane way so it is hard to find. Thankfully our taxi driver knew exactly where it was. The hotel is lovely and has some lovely touches. The bed was firm but actually had a good sleep.

Very nice bathroom with gorgeous rain shower.

Breakfast was ok - mind you we found it har to adjust to the foods and found it very difficult to find decent foods so it could just be our pickiness and nothing wrong with the breakfast at all!!

Swimming pool on the roof was nice and the area to relax added a touch of opulence to the location.

It is extremely close to all the major attractions - Khaosan Road, Grand Palace, Wat Po, Floating markets. Ideal for wandering if you don't fancy taxi'ing everywhere.

I would definetely stay in this hotel again if I was to return to Bangkok. Nice added bonus of free wifi in the room.

Date of stay: September 2012
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2  Thank JohnConroyIre
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nouvocity, Manager at Nouvo City Hotel, responded to this reviewResponded October 23, 2012

Dear JohnConroylre,

Thank you very much for posting a review of our hotel. We are continually striving to improve our services in order to satisfy our guests.

Because everybody's bed preferences are different, we are happy to announce that our hotel also offers bed toppers which can make the bed softer for a more comfortable sleep. This may be requested before arrival or by informing our Housekeeper.

Also, our breakfast is currently being re-innovated to offer a wider variety of choices in the future. We hope you will see the nice changes when you visit us again!

- Adam Phadungsilp (Resident Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2012

Cheap and cheerful. Pretty basic but clean and friendly staff. The adjoining massage parlor (out of reception not the one in the connecting hotel) was great value for a Thai massage (a must do!).

Close to Khao San road markets and the Grand palace. Good selection of restaurants in the neighbourhood. A little tricky trying to find it as it's down a small side street.

Date of stay: August 2012
  • Trip type: Traveled as a couple
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1  Thank HenriJane
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012 via mobile

Great place to stay, only shame is that there is not a bar that serves alcohol but fine for most people. Pool on the top of the building is nice with nice bar.

Across the street is a great place to eat on the corner!

Date of stay: February 2012
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2  Thank BrewerM84
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nouvocity, Manager at Nouvo City Hotel, responded to this reviewResponded October 23, 2012

Dear marcel_broumels,

We are happy to hear about your positive experience in the Nouvo City Hotel. We hope to see you again in Bangkok soon!

- Adam Phadungsilp (Resident Manager)

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Reviewed September 14, 2012

We enjoyed our stay at this hotel BUT nowhere in any informationdoes it state it is alcohol free! This was the most expensive hotel we stayed during our 25 days in Thailand but certainly not the best value for money. Breakfast was good but not great.
Swimming pool was okay, but certainly in need of updating and NO shade available at all, of course the Pool Bar was not always attended and of course no alcohol available! Well equipped gym that we didn't use, massages available but very expensive! Room was large and clean but not very well set out as the double bed was very close to the wall which made it very difficult for the person on that side, they should have the single bed in the place where the double bed is! Mini bar fridge very tiny and not efficient, but thankfully did not turn off when all other power off when leaving the room for the day!
Staff were friendly and helpful when asked but otherwise very reserved.
I found that the 3rd floor always smelled very strongly of cigarette smoke as did our room BUT no smoking signs were every where, linen and towels never smelt clean although was very clean and changed daily IF we required. Every ting smelt "smokey" sadly!
Hotel very close (10 min walk) to Kaosan Rd and Magician Max cafe and many other great eating places and shopping stalls.
We stayed in a Deluxe room that was in the front over the road but was quiet.
If you ae going to stay here be aware that "mini bar & pool bar" does NOT mean alcohol is available as it is NOT. 7 eleven shop next door sells alcohol BUT NOT between 2pm -5pm.
I suggest trying the food at FOOD & DRINK cafe on the next street corner away from the canal, Samsen Rd 4 as it is delicous very cheap and the service is wonderful and very friendly....oh and they also have cheap very cold beer :) should you try the fruit salad it is a very large bowl and delicous.

Date of stay: September 2012
  • Trip type: Traveled as a couple
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Thank bellajune
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nouvocity, Manager at Nouvo City Hotel, responded to this reviewResponded September 24, 2012

Dear bellajune,

Thank you for your honest and thorough review of our hotel.

Please note that our alcohol-free policy only applies to sales our outlets in the hotel to ensure a safe and welcoming environment for families and children. Guests are free to purchase and partake in drinks at any one of the many close-by (literally outside our doors) bars and convenience stores and many of them are open 24 hours a day. Our area offers guests with a great choice and has something for everyone.

Our linens are thoroughly cleaned before each room arrival in accordance to hotel standards. Because we are mindful of the environment, we have a card in the room that guests may place on the bed if they need our housekeeping to make the bed. Otherwise, guests will be helping do their part in saving the country's natural resources. Please do not hesitate to let us know at any time if you need us to make the bed or anything else.

We do sincerely apologize if your stay was not as pleasant that you hoped it to be and we do hope that you will re-visit us in the future so that we can make it up to you.

Thank you for choosing the Nouvo City Hotel for your stay in Bangkok.

- Adam Phadungsilp (Resident Manager)

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Reviewed September 13, 2012

We booked a triple deluxe room. We never actually stayed a full night. We only stayed for a nap but having woken up after a long flight and being tired, all of us found odd little bugs crawling on our clothes, our phones and on the sheets.

WE CRINGED. Not only were there bugs, it was very very dusty, old, smelled musky, hadn't been updated and the bathroom was really average.

For the price that we paid we managed to get a much nicer and cleaner room at the Khaosan Park Resort around the corner on Khaosan Road.

When we compained about the cleanliness and standard of the rooms, the staff were quick to show us around other available rooms. We checked them out but they were the same. On one of the beds, I saw two small bugs and when I pointed them out, the hotel manager simply killed them by smearing his finger over them and staining the sheets. Then he said that they had been dealt with- are you kidding me? He killed two bugs on the sheets of one of the beds and expected us to be happy with the standard of the room. I was shocked.

Thankfully we managed to get a full refund and moved as quickly as we could.

Date of stay: July 2012
  • Trip type: Traveled with friends
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3  Thank kli62306
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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