I have this hotel to be the most difficult one to review. On the positive side, the room design and amenities are outstanding, and the shower (which actually works with unvarying heat and good flow, consistently (a rare thing in Thailand)) and bathroom are just great. For those Jack Bowers of you waiting for that call from the President, an additional phone is thoughtfully provided adjacent to the toilet. Room cleanliness is impeccable, and the staff are all very friendly and helpful. However, all these positives cannot overcome the very troublesome negatives associated with this hotel. There are so many of them I have numbered them below:
1. structural instability. My room was on the 4th floor of the 5-storied hotel. It was not until I went to bed and lay down for a while that I realised that the entire structure of the hotel ‘sways’ when heavily-laden trucks drive by. Looking back at the comments of other guests on various review sites, this is a common complaint. The feel of this was akin to lying in bed on Christmas morning, and having an over-excited 8-year old grab your mattress and pull and push it repeatedly in order to get you up to deal with the presents under the Christmas tree. I am from New Zealand originally, and have no problem with small earthquakes. The building movement was very similar to a small, unthreatening earthquake. However, given that heavy trucks passed the hotel at least every 10 minutes, it took me an hour or so to ‘settle down’ and go to sleep. I imagine on the 5th floor, the swaying would be even more exaggerated. If you do book this hotel, I suggest that you request a lower floor room – you will be less exposed to structural sway. God help this place if there is ever actually a real earthquake!
2. The hotel is literally a stone’s throw from a massive busy motorway interchange. Traffic noise is excessive, and never stops;
3. The hotel has thoughtfully been constructed directly opposite an emergency ambulance station. Screaming sirens yank you out of your sleep as ambulances head out to deal with the relentless road carnage on Bangkok’s streets;
4. The location is dreadful. Seedy, motorway-interchange-noise-contaminated and bereft of any pleasant Thai massage sites where you can get a relaxing massage to assist you to drift off to sleep amongst the earthquake simulations and motorway/truck noise. I have stayed in many, many hotels and locations in Bangkok, but this one wins the prize for a combination of noise, seediness, and lack of proximity to those attractive elements of Thai culture – nice restaurants/massage spas etc;
5. Don’t make the mistake of going for a walk outside the hotel (a 7-11 is just a couple of minutes walk away) where several street stalls are located, and buying a noodle soup. You cannot eat this back at the hotel, as the hotel provides no bowls or spoons for guests to enjoy such fare. You could buy something on a stick, though ……;
6. My Wi-Fi was free initially, but when I awoke the following morning, I found that I was expected to pay for 'extra' access. Beware. If you were expecting a pleasant lie-in and browse for great holiday spots to visit - put that thought on hold as you get dressed, and trudge down to reception to collect your new password slips, and then return to bed in a different frame of mind. Beware, also, that the hotel has an explicit policy stating ‘All network activity will be monitored, this includes: websites, bandwidth usage, protocols’. 'Big Brother' is clearly alive and well at M2. Not conducive to feeling comfortable about accessing your banking or other privacy-sensitive sites – so drop that idea right now!;
7. The room is supplied with 2 bottles of Evian (50 baht), and 2 bottles of naam bplao (plain water) (10 baht). There is no mention within the room that any plain water is complimentary. All water is listed on the Minibar price card as chargeable. I have a personal ‘thing’ about those (rare) hotels that sting you that miserly bit extra just for the right to sip drinkable water when you arrive at your hotel room. If you want to quaff a Coke – maybe pop out to the 7-11 next door and get a can for 14 baht, rather than the 40 baht which the hotel charges for the pleasure.
8. A metered taxi (which you can just flag down yourself on the street outside) will cost you around 85 baht to get you to Mo Chit Bus Terminal (Note, available taxis show a lit-up yellow light above the dash – in Thai it says ‘Waang’, which means (literally) ‘Free’). Of course it’s not free – it merely means it’s available.
9. I recommend not accepting the hotel’s offer to arrange a taxi for you, which will involve an excessive overcharge;
10. In summary, although staff service and room quality were exemplary – I could not recommend this hotel to anyone who is not (a) deaf or significantly hearing-impaired, (b) indifferent to emergency vehicle siren activation at any time of the day or night, and (c) fully accustomed to the lateral structural momentum associated with sleeping in a tree hut in a high, softwood tree in an intermittent high wind. It’s a great pity – as if this hotel was located in Sukhumvit near Terminal 21 (for instance) – I would be beating a path to its door. As it is though – my recommendation is to select any one of the myriad of other (better-located, and quieter) hotels out there …..
- Official Description (provided by the hotel):
- Welcome to Thailand’s most ultra modern avant-garde boutique hotel, M2 de Bangkok. Unveiling a unique architectural accomplishment containing within it a contemporary statement of embellished art deco designs, rich colorful furnishings, dark wood trimmings and featured black and white avant-garde works of art, the M2 de Bangkok hotel is not only renowned for its chic setting but also recognized for its accomplished first-class customer service in style. ... more less
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