I stayed here on my last night in Bangkok and wanted to be as close as the airport train as possible for my morning flight the next day and it was perfect.
I stayed in various 4 & 5 star hotels in Bangkok on my three week visit to Thailand and True Siam rates very highly because given it's nice and affordable price range it offers some of the most helpful customer service I had in Thailand, has large, clean rooms with everything you need and is so conveniently located.
The hotel is a building block in a crowded street which means none of the rooms have views (many have internal balconies) but that is a common thing in Bangkok. The only hotels with nice views are the high rise buildings with the equivalent high prices.
What I like about the hotel is that although it is a similar build to many other Thai hotels (rooms with tiled floors etc) the effort to add some traditional Thai, Lanna decorations gives it a very welcoming appeal.
The staff were very friendly and helpful (something I learnt not to take for granted on my travels). They are able to help you organise lots of daytrips such as to the famous floating markets etc.
You will need to give a 1000 baht deposit in cash on arrival in case you use the minibar, but you are given a receipt and refunded the money quickly and easily on departure.
The rooms are extremely clean and have all the standard things you need:
- large new plasma screen TVs with mostly Thai but also some standard international channels like NHK World, BBC World etc;
- High speed WIFI (each room has a code provided on the bedside table);
- Minibar with two bottles of complimentary water and quite a large fridge to store everything in;
- Coffee/ Tea making facilities;
- The showers are heated not by central heating units but by individual heating units which are common across SE asia. This was the only hotel on my travels which had them, but that also actually had proper hot water and high water pressure (big bonus points for this);
- Huge rooms and ample storage space including a safe;
- Smoking is not allowed (except on the balconies) which means fresh rooms for all guests.
The restaurant at the back of the hotel courtyard is lovely and the food was delicious. It's rare to get the best food in a hotel's own restaurant (unless its five star) so I usually try to find a restaurant outside, but this time I honestly had the best red curry I ever had.
There is also a bar outside in the courtyard to relax after a long day.
If you take the Phaya Thai line to Siam Centre (two stops) you will find all the big shopping malls such as the Discovery Centre, Paragon (for slightly posher shopping but you will find everything in one building, including a massive food court) and across the road are many smaller shops, mostly electrical stores and womens fashion but nice to walk around.
The Jim Thompson house is also nearby and is a must visit (get off at National Stadium or walk from Siam Centre).
I don't see how this hotel could possibly improve anything, for a three star hotel, it is pretty excellent.
TO/FROM BKK AIRPORT:
The hotel is only a 10 minute walk from Phaya Thai BTS station which means you only have to catch one train to/from the airport. The airport train operates between 6am to midnight.
There are two train options:
1) City Express to Phaya Thai which is a direct, no-stops service (hence also a nice and empty train) which takes 17 minutes. The only thing is that it doesn't run frequently check departure time before paying for your ticket.
2) City Line which is an all-stops service to Phaya Thai. This is much cheaper and runs more frequently which means it is a full train. Journey time around 30 minutes.
In either case, ask the staff at the window which train leaves for Phaya Thai first because they sell the tickets at different windows. I travelled to/from the airport about 4 times on my trip and found that it was often more convenient to take the City Line all stops service which would get me there first.
TO/FROM DON MUANG AIRPORT:
Unfortunately at the moment the easiest way to get there is by taxi. Lonely Planet mentions possible bus connections but given the taxi is only around 400 baht including tolls it doesn't seem worth the trouble. There is talk of extending the skytrains but at the moment they are not an option.
If you are coming FROM the airport, you will need to queue for Taxis and there is a counter where a staff member will ask you for your destination and give you a voucher to give to the taxi driver.
Many taxi drivers in Bangkok do not speak English, do not know where all the hotels are and do not have GPS so print out hotel directions in Thai and take their phone number in case the driver needs to call for help with directions. There are one or two road tolls which the passenger has to pay which are 45 or 50 baht each so have this cash handy.
From the hotel they can call a taxi and the journey is easier but give yourselves time because traffic in Bangkok is bad, particularly in peak hours. It should take around 40 minutes from the hotel.
- Official Description (provided by the hotel):
- True Siam Hotel offers air-conditioned rooms in Bangkok's Pathumwan District, a 4-minute walk from the Phayathai Airport Link Station and Victory Monument BTS Skytrain Station. Free Wi-Fi and a restaurant are available. Decorated in a modern Thai style, the spacious rooms come with a private balcony and dark wood furnishings. Each is equipped with a flat-screen cable TV and a minibar. The 24-hour front desk provides services like luggage storage and foreign currency exchange. The hotel also provides a tour desk and laundry services. The hotel's restaurant serves a daily buffet breakfast, as well as a selection of Thai and Western dishes. In-room dining is possible with room service. True Siam is found in a small and quiet street adjacent to reputed hospitals such as Phayathai and Ramthibodi. Also a leisurely stroll away is the Phayathai BTS station, which is just two stops from Siam Discovery, Siam Paragon, Siam Center, Center Point, Pratunam Market, and MBK Shopping arcades. True Siam Hotel offers a convenient location and commendable service in this exciting city. ... more less
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