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“Beautiful, Comfortable, Friendly!” 5 of 5 bubbles
Review of Hansar Bangkok Hotel

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Hansar Bangkok Hotel
Ranked #36 of 849 Hotels in Bangkok
Scottsdale, Arizona
1 review
“Beautiful, Comfortable, Friendly!”
5 of 5 bubbles Reviewed April 29, 2013

We had planned to stay at the Hansar Bangkok for four nights, but we were caught in the earthquake in Japan (March 2011). We were only able to stay for one night before we had to move on, but it was the most comfortable, amazing night of our entire honeymoon. The beds were exquisite!! The service staff was friendly and amenable. I would return in a heartbeat, and even more so, I would love to transport one of their beds into my own home. I will only stay at the Hansar if I travel back to Bangkok. Just a tip: book directly with Hansar and NOT through any third-party site like Expedia. We were not able to get a refund for the 3 nights we lost when we were stuck in Japan, despite the fact that we had no way to contact Expedia or the hotel to let them know we were stuck in a remote town without phone or internet service (the systems were overloaded), and it took us days just to find our way to Tokyo to get on a plane to Bangkok. The Hotel tried its best to accommodate our refund, and they would have done so if we had booked directly with them. However, the issue was with Expedia. So book through the Hotel.

As well, we were upgraded to one of their larger rooms at no charge and without even asking!! We had fresh fruit waiting for us when we entered the room, and the kitchen was happy to prepare us anything we wanted despite being closed (we arrived late due to the natural disaster and having to scavenge for a flight).

Overall, 5 Stars. It was luxurious, it was so amazingly comfortable, the breakfasts were delicious, and the hotel itself was so beautiful. I would live at the Hansar if I could!! 5 stars without a doubt!!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kimberly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansar-Hotel-Resorts, Manager at Hansar Bangkok Hotel, responded to this review, May 2, 2013
Dear Valued Guest,

Thanks you so much for taking the time to share your experience with the Tripadvisor Community. We definitely recommend all guests to book direct as we always guarantee the best rates and benefits to guests booking direct, and we also have direct contact information to help our guests with special requests, planning celebrations and managing any travel issues that may arise.

It aways make us excited when our guests choose to celebrate special occasions at the hotel, thanks for picking Hansar for lasting honeymoon memories.

We hope you can make it back to Bangkok soon!

Warmest Regards,

Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,744 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (392)
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English first
Paris, France
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

Excellent quiet getaway in the center of Bangkok. The peaceful and modern design is a strong contrast to the lively city streets.
The room was lovely with a wonderful bathroom and a nice sitting room. The daily fresh fruits and ice was a nice touch when coming back from a long day full of visits. The large bed was very comfortable and the breakfast was delicious. Every little detail was carefully planned without being ostentatious.
The real plus is the staff, they make you feel cared for, so we decided to stay a few extra nights.
Oh, and the sunset reflections in line with the infinity pool adds to the magic of the place!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fmevs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansar-Hotel-Resorts, Manager at Hansar Bangkok Hotel, responded to this review, April 29, 2013
Dear Valued Guest,

From all of us here at Hansar, thank you so much for such wonderful comments about our hotel and service. As a boutique hotel, it is our hope that every guest feels cared for during their stay and can have magical, happy and joyful moments at Hansar. To hear from our guests we achieved this is really exciting.

We hope to welcome you back soon!

Warm Regards,

Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

Tasteful decor, good craftsmanship, superb breakfast orchestrated by the peerless Mr. Santi.
Fine location near sky train. Good food. Enjoyable pool. Not a rough edge to be found.
We began and ended our visit to Myanmar with a few days in Bangkok. We looked forward to our return to the Hansar after a wonderful couple of weeks in Burma.
We had two very early morning departures; Mr. Santi made sure our breakfast order was perfect and delivered to our room in perfect time.

Room Tip: face the race track if you can, an upper floor is a plus
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Russ W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansar-Hotel-Resorts, Manager at Hansar Bangkok Hotel, responded to this review, April 27, 2013
Dear Valued Guest,

Thank you for taking the time to share your experience on Tripadvisor. We work hard to make sure your stay is as close to perfect as possible, it is really exciting to hear such kind feedback. Your compliments of Mr. Santi will certainly be shared, he is a great part of our team. Make sure to contact us direct if you get a chance to return soon, then we can make sure everything is exactly to your liking on your next visit.

Warm Regards,

Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level Contributor
53 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed April 25, 2013

The good: We had a suite, which was great. Very nice room and cool decoration. The aesthetic of the hotel is nicely done, chic design without being too aggressive . A very thoughtful balance between green design and comfort. Also, I had a steak at the restaurant downstairs and it was just right.
The bad: the attitude of the hotel staff was bad from the moment we tried to check in, ranging from aloof to impatient. I won't go into chapter and verse, but this is not the place you want to go with your family.

  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank marmaduketravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansar-Hotel-Resorts, Manager at Hansar Bangkok Hotel, responded to this review, April 27, 2013
Dear Valued Guest,

Thank you for taking the time to share your experience with the Tripadvisor community as well as our Management team. And again thanks for the compliments on the design of the hotel, the quality of our food and the comfort of the rooms. From your additional feedback, it was surprising to hear our service level was not what you expected or met your standards. Service is the most important part of our job and Hansar prides itself in creating a friendly service environment. We understand there is always room to improve and your feedback is very much appreciated and will be shared with all departments.

If you would like to tell us more about your experience at the hotel, please send us me an email at mark@hansarhotels.com.

Warm Regards,

Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed April 23, 2013

It's always a concern when there is so many hotels to choose from and I spent ages deliberating over where to stay but I loved this hotel! We had an Urban Suite which was amazing and quirky with a bit of nice foliage next to the door and mirrors separating the lounge from the bedroom making the room look massive. The service was excellent and the I couldn't fault the food. I've been to Thailand a few times and had plenty of Thai massages but the best one I had was in the spa at The Hansar so check it out if you stay here.
Will definitely return here next time we are in Bangkok.

Room Tip: Try to get upgraded to a suite if you can
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kismi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australian in New York
Level Contributor
188 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 bubbles Reviewed April 18, 2013

We had two nights here recently and couldn't fault it. We have been to Bangkok many times ( we lived here for a year) and I like to try different hotels. The Hansar is very convenient. Right by the BTS, walking distance to great shopping and eating is it's biggest attraction. We had a lovely view out across the Turf Club which was a bonus as well. I liked how the common areas were open to the breeze instead on enclosed and aircondtioned. They were most accommodating pre arrival with prompt replies to my emails and all queries answered. They knew it was my husbands birthday and we arrived to find a small cake in our room which was a nice touch. As mentioned, the bathrooms are amazing. The pool area clean and the cocktails yummy (half price at happy hour) and service quick. This is a very understated boutique hotel experience that lived up to expectations

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
2 reviews
4 of 5 bubbles Reviewed April 18, 2013

We enjoyed our 3 nights stay.
The location is most convenient to travel around in BKK.
The rooms are very comfortable.
Breakfast is excellent.
So far 4****.

We want to especially mention Mr Santi's outstanding attitude. He makes the Hansar Hotel a 6****** Hotel.
We have been in Thailand 19 times, so we are familiar with the Thai hospitality, but the way Mr Santi treats the visitors goes beyond that. We are very grateful we met Mr Santi and hope to see him again next time we come to Thailand.
Thanks !!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank C V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hansar Bangkok Hotel

Property: Hansar Bangkok Hotel
Address: 3 Soi Mahadlekluang 2, Rajdamri Road, Bangkok 10330, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Bangkok
#19 Business Hotel in Bangkok
#26 Spa Hotel in Bangkok
#32 Family Hotel in Bangkok
#33 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hansar Bangkok Hotel 5*
Number of rooms: 94
Official Description (provided by the hotel):
Welcome to Hansar Bangkok, an unrivaled luxury experience just steps away from the heart of Bangkok and a short one-minute walk to the BTS Skytrain, yet nestled in the seclusion and comfort in Bangkok's most prestigious location, Rajdamri Road. Endless and enchanting views of Bangkok greenery, outstanding architectural elegance and timeless style, amenities to please the most discerning traveler, this is the Hansar way of life. Our suites are steeped in modern comfort and amenities, contemporary yet timeless in style and adorned in Jim Thompson silk. ... more   less 
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Also Known As:
Hansar Bangkok Hotel Bangkok

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