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“Noisy, a bad odor, poor WiFi, floor hazardous”
Review of Avion Apart-hotel

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Avion Apart-hotel
Ranked #751 of 879 Hotels in Bangkok
Reviewed January 18, 2014

There is a noisy bar across the street that plays loud music until 3 am. Even in building 5, as far away as possible, the noise is bothersome. The noise from the hall and the street enters the room, too, just a voice or a suitcase rolling down the hall.

The odor of sewer gas permeates the area and there are few restaurants nearby that are enclosed so that one can eat without that smell in their nose. Hope for a windy day that will blow the sewer gas away.

The WiFi is limited to a number of connections per building so plan on having little or no access to wifi unless you are awake in the middle of the night or willing to keep trying repeatedly until you find one that has been abandoned. Then don't shut down you computer or you lose it.

The floor has two areas that are unlevel steps, an especially steep one into the bathroom so night time excursions are dangerous.

Room Tip: Don't stay here.
  • Stayed: January 2014, traveled as a couple
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2  Thank mjrg59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (54)
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21 - 27 of 54 reviews

Reviewed January 17, 2014

There is only one reason this hotel exists--it's close to the airport. There must be hundreds of Overseas Adventure Travel guest here every month. Most of them arrive at midnight and depart at 7 a.m. Fortunately, I had a leisurely evening having been in Bangkok for a couple of days. It's clean and that's about it. The halls are tile so everything reverberates from the hallway. There must be a gremlin in the elevator constantly sending it up and down. No sink stopper--don't wash your wedding ring. The place is huge with multiple buildings--I was in building 5 but there is no sign outside any of the buildings indicating it's a hotel. There isn't even a sign on the street. There were 4 clerks at the desk but the only one who could do anything was the woman. The guys were useless. Get an extra key for "your wife" so you can keep the AC going. When you remove your key everything shuts off. Most hotels run the AC when you remove the card. no clock in the room though there is a personal safe. Bad news is: I'll be back for another night on the outbound leg.

Room Tip: well, don't get one near the elevator, but maybe they all are as noisy as mine: 5101.
  • Stayed: January 2014, traveled solo
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2  Thank garlec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014

This hotel was the hotel the was booked for a tour before leaving for another tour out of Thailand. I thought the hotel was fine all around. The rooms are very nice...coffee, water, tv, kind staff. The breakfast was good. No complaints and truthfully I am surprised by all the negative reviews. I don't think they are warranted.

Stayed: January 2014, traveled solo
Thank travelingtrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

We took an OAT trip to Burma with pre-trip to Laos in December 2013. We arrived in Bangkok near midnight and taken to this hotel, all well except the power went out just before dawn while my wife was in the shower. Fortunately power came back on after 5 minutes, so no harm, no foul. We then went to Laos and returned to Bangkok. This night we decide to shower as it was an early morning departure the next morning for Burma and no hot water. We were the lucky ones as several people on the tour had no air conditioning, a must in Bangkok. One person had his room changed that evening due to no a/c and saw that it was given to one of the people arriving that evening for the main trip. After Burma, we again came back to this hotel. As we had early morning departure back home we immediately checked the a/c which was working, but again no hot water. We contacted the OAT transfer clerk and she arranged with someone to resolve the problem. They worked on the shower about 10 min.and we had luke warm water. We left the water running and each took our showers then and there. OAT should drop this hotel, as it was the only bad experience of the entire trip..

  • Stayed: December 2013, traveled with family
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1  Thank sanfran1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

We recently stayed two nights at this hotel with a Tour Company and it was the worst part of the whole trip. Hotel was noisy at night, no hot water in the morning and the evening meal was atrocious. Soup was cold. They offered to heat it up in the microwave, but the rest of the food was terrible.

Room Tip: Don't stay here. There are a lot better hotels for the same or less money as close to the airpo...
  • Stayed: December 2013, traveled with friends
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1  Thank dtraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

My husband and I stayed at the Avion for two separate nights (inbound and outbound) as part of a group tour. We left a bag there in storage before our outbound flight, as we were planning on coming back to spend the night again before our final flight home a few days later. We had booked that night in advance (after the group tour) and had also booked a $10 airport pickup. Before we left, we confirmed with the desk our pickup and hotel stay. When we were due to be picked up, they were a NO SHOW. We walked back and forth through the pickup area thinking the driver was perhaps delayed or overlooked. Nope. After a half hour of that, we had airport information call the hotel (thankfully, d/h had a printout of the confirmation), only to get a busy signal. The info desk called again and talked to a female employee (whom they described as "rude") and sussed out that they did know they were supposed to pick us up. So we waited some more. After another half hour, we debated about hiring a taxi but were afraid to be charged for the pickup and the taxi. Near the taxi stand is another traveler help desk. They also called the Avion and spoke with the lady (whom they also described as "rude) for a long time. She said she was going to call the driver and call the desk back. She didn't. After ANOTHER half hour, we told the desk that if the lady ever bothered to call back to please tell her we were getting a taxi and that they would be paying for it. With that, we got a taxi, who had to call the Avion for directions. They also talked a loooong time (seemingly contentiously). Afterwards, the taxi driver said "Bad hotel". Taxi was less than three dollars. At this point, we were determined that we weren't going to be paying for this ride or staying at the hotel. We just needed to go there to pick up our baggage. On arrival to the hotel, we went inside to get the bag and to complain to the desk clerks (there were two) about the situation. The male clerk apologized several times (but, curiously, kept smiling/laughing) when i explained that we did have confirmation (in person and online) for an airport pickup and that it was so unprofessional, rude, etc. to leave people at the airport, not call the help desk back for the driver's status, be rude to the taxi driver. The female clerk, who must have been the person described as "rude" by three people, would not even make eye contact. She never apologized, even though she was clearly at fault. Keep in mind, we should have been to the hotel around 8 pm and had dinner before sleeping a few hours before waking up very early for our next day international flight. The time was then around 10 pm. I kept on - becoming more frustrated by the abysmal service and lack of acknowledgement or remorse. And the woman STILL would not look at me. I asked the male clerk to speak with his manager and was told there was none on duty. I told him I wanted the manager's name and he refused several times to provide it. He did provide his and the female's names, dunno if they are legit. Wouldn't give me a business card. He then told me that they "really aren't responsible for airport pickups". I showed him the brochure that was on the desk and pointed to where it talked about airport pickups. And then showed him the confirmation page that showed were were due to be picked up. Asked him why, if they are not responsible, would I book a pickup through the hotel? He couldn't provide an answer. After awhile, d/h pointed out that we were wasting our own sleep time and to just let it go. I told the clerks that I wasn't going anywhere until they paid the taxi. The female jumped up and paid the taxi .....until she saw us go back outside and then snatched the money away from the driver. We got our bag and left. The driver took us literally NEXT DOOR to a hotel that was less than half the price, just as good of a room, with a free airport shuttle AND a staff that gives a damn. I think tours are the only thing that keeps the Avion in business. The tour operator has their own representative and driver do the airport transfers. No wonder. My d/h have traveled all over the world and are generally easy-going people, especially in dealing with foreign services. This was such a terrible experience that I felt the need to warn others. There are lots of hotels in the area. Don't bother with this one. And the breakfast sucks.

Room Tip: There are lots of hotels in the area - most of them half the cost and with a free airport shuttle. A...
  • Stayed: November 2013, traveled as a couple
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2  Thank tinkypie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

Stayed in Avion Apart hotel due to GCT/ OATs booking it for us. Never in Asia have we been given water to drink in glass bottles except here. Try picking one up without dropping it if you're hands are soapy and you're brushing your teeth. Owners are probably saving a few pennies at a high risk. I'll bet if you break a bottle there's a price to pay.
Crummy location unless your tour company is dropping you off there and picking you up. No free hotel -airport shuttle unlike other airport hotels for 1/2 the money.
On our last night , husband broke the plastic card "key" using it while entering the room. Hotel wanted to charge us 500 BHAT. Card had been used many times before by previous guests. It was well worn. Fee on sign above receptionist desk was for lost card key not broken one. We refused to pay at 2:00AM about to leave for a plane to return home in the USA. Someone Thai asked what would happen in America if the guest broke the plastic card. We answered the hotel would replace it with no penalty and call it the cost of doing business.
Breakfast was relatively unappealing being cold (at normal serving times). Wish OATs would find another hotel for its tourists.
Rooms are large and clean. Staff tries to be friendly. Large turn around area for buses keeps this hotel in guests. But you can do much better if you're on your own. So many hotels at the Bangkok airport offer free quick and efficient shuttle service.
Good restaurants a short walk in front of hotel- hot pot restaurant and Chinese Dim Sum.
If you do have to stay here and want to see Bangkok, take a taxi to the subway-sky train station 1 stop from the airport and subway downtown to Bangkok avoiding the traffic. Just make sure you take a metered taxi in the city not a tuk tuk who will take you to their stores for free coupons for gas.

Room Tip: Don't drop a water bottle and don't break your plastic key.
  • Stayed: September 2013, traveled as a couple
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6  Thank Goldie6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Avion Apart-hotel

Address: 1646/99, 1646/1-9 Ladkrabang Rd. Ladkrabang, Bangkok 10520, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa
Hotel Style:
Ranked #751 of 879 Hotels in Bangkok
Price Range: $37 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avion Apart-hotel 4*
Number of rooms: 192
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