I stayed at MHC for two nights in January 2014. It is a perfectly average low-budget hotel in a quiet part of the length of Sukhumvit Road (Soi 28). The owner or the manager (two different people) rarely seem to be around but a receptionist/cleaner lives on the premises and is there to open doors and otherwise assist (if you find her, the reception is rarely manned).
The big plus of the guesthouse is its proximity to Skytrain as Phrom Phong station is only about 7 minutes away on foot. The area is quiet but, on the other hand, there is hardly anything to see in terms of sights or even street life. Asok, a livelier area, is one BTS stop away.
I stayed in a cheap single room which, post-factum, I do not recommend to anyone. Its only window is to the staircase, which makes it quite noisy when the party souls return in the wee hours. The room has glass bricks lining the top part of the wall, so the light from the corridor invariably gets in at night. None of the booking sites mention the fact that single rooms have no windows, which should preferably be amended.
The room was reasonably clean when I arrived but was not cleaned during the two days I stayed. The owner later told me that small guesthouses like his never offer daily cleaning, but I challenge that – every other comparable guesthouse in South-east Asia where I stayed cleaned my rooms daily. I travel extensively, jointly using booking.com or Tripadvisor 40-50 times a year.
The biggest setback of my stay was a complete lack of understanding and a very unhealthy attitude of the manager and the owner to a problem I encountered with my booking. In my booking.com reservation, it was stated, conflictingly, that “100 percent of the first night will be charged on the day of booking” and that “all payments are to be made at the property during your stay, unless otherwise stated in the hotel policies or in the room conditions. Please note that your credit card may be pre-authorised prior to your arrival”. I had accordingly assumed that the first night had been charged to my card; the owner later wrote to me saying I had to pay on arrival which, I assumed, involved the second night only.
Upon arrival, I was however asked to pay for two nights. Confused, I asked to double check with my bank if the first night had not been charged already and the receptionist agreed. I was not able to reach my bank that night and left early for the day in the morning, coming back around 10pm. I was then finally able to talk to my bank and confirm that no money had been paid, meaning I did still owe MHC for both nights. I resolved to paying in the morning but imagine my shock when the receptionist knocked on my door at midnight with an angry manager on the phone demanding immediate payment. It was entertaining but rather rude. They had copied my passport and had my full home address details so making a run for it with the miniscule money they were demanding was not really on the cards.
I paid the money around midnight and immediately wrote to the owner to explain that getting woken up by any hotel staff at midnight does not lead to positive holiday experience. The owner refused to acknowledge the contradictory information in my booking, instead answering in a patronising tone along the lines of his comments to less-than-positive Tripadvisor reviews. The conversation then developed in a slightly less positive direction, culminating in the owner calling me “small brain”. It was infinitely entertaining but I never expected a former pilot to be trained in hotel management to begin with. The owner promised an angry response to any of my reviews of MHC, so let us see if I get called names again.
Overall, MHC is an average, somewhat overrated and a tad overpriced hotel, perfect for last-minute stays in Bangkok, especially if you are planning to spend minimal time in the hotel and avoid communicating with the owner. Proximity to Skytrain is indeed is biggest advantage.
- Official Description (provided by the hotel):
- Upmarket guesthouse in Sukhumvit Bangkok. Very close to the skytrain and many amenities. Very clean, convenient, comfortable and very competitive. Soi 28 is a quiet no-through street. Many buses on Sukhumvit taking you to all the shopping centres. Emporium Shopping Arcade is only a short walk away, with lots of restaurants, night life, etc. ... more less
- Reservation Options:
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