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“Great hotel”

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Galleria 10 Sukhumvit
Ranked #276 of 863 Hotels in Bangkok
Runaway Bay, Australia
Level 2 Contributor
9 reviews
3 hotel reviews
“Great hotel”
Reviewed March 8, 2014

Me and my boyfriend stayed here for 5 days and it was wonderful. We had a bit of trouble finding the hotel, since its kinda hidden down the street Soi 10, and you wouldn't be able to tell looking down. But after a little walk down the street, the hotel is beaming and from the first steps down to the reception you get the vibe of the hotel, which is elegant, modern and hip.
We get to the reception, get our complimentary coconut ice-cream, which was to die for, and finally a reception where all the people working there, speaks a proper English.
We get to the room and the bed is divine. Not the greatest view from the room, but we didn't mind that. Great air con, shower products and really nice and clean. The sliding glass doors which are the only thing between you and the bedroom, are a bit of a test for a couple I must say, and very loud to close at night.
Everything else was unbelievable, the breakfast buffet changed every day, always something new to try and plenty of it. You HAVE to try their green curry when its there, so yum.
The staff was really friendly and always happy to help with anything.
We would love to stay here again, especially because we never got to use the rooftop swimmingpool, and this was our own fault :P

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this review, March 13, 2014
Dear Fie S,

Thank you for your review.
Thank you for your kind words about our Galleria 10. I am terribly happy that this week reviews guests were complimenting on our Food & Beverage outlets,at least all our hard work for the month or so is working.

I hope to see you in the near future.

Have a good day.

Affendy Ismail
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Cardiff, United Kingdom
Level 5 Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 8, 2014 via mobile

We stayed at Galleria 10 on the first leg of our holiday, and are glad we did.

The hotel is situated in Sukhumvit, which give good access to local restaurants and transport to the rest of Bangkok. It's about a 5 minutes walk to the BTS station.

The hotel staff are fantastic. Always happy and nothing is too much trouble.

The rooms are well equipped, and clean, with a good bathroom and powerful shower.

Breakfast gives a good selection of fruit, pastries, ham and cheese and a variety of eggs as well as some Thai options.

The hotel has a great roof terrace with small pool. Great for unwinding after tackling the hustle and bustle of Bangkok through the day. The bar and food on the roof terrace is a little pricey, but is good and convenient.

There is also a decent gym and massage area.

We have really enjoyed our stay at Galleria 10,and would recommend it to anyone.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this review, March 13, 2014
Dear James W,

Thank you for your review.
Thank you for your kind words about Galleria 10. Do check out our promotions regularly in our website....we always try to surprise our guest.

I hope to see you in the near future.

Have a good day.

Affendy Ismail
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 7, 2014

Overall this is not a bad option to stay at in Bangkok. Location is good, breakfast was average, staff and service good, and overall a stay which we can't complain about. Views aren't the best, but they don't need to be in Bangkok.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dbnbeaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this review, March 13, 2014
Dear Dbnbeaver,

Thank you for your review.
Simple but a very positive review,especially about the view :-)
I hope to see you in the near future.

Have a good day.

Affendy Ismail
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 7, 2014 via mobile

My husband and I stayed here for 2 nights on our way back from Pattaya. We paid £30ish per night booking via agoda I'd say this was a very good price. Our room was comfortable and clean but as others suggest the views aren't very good. The breakfast was ok enough choice and we were happy with what we had. 10am finish I think is a little too early 11am would be better. Reception were helpful and polite. The pool area is small and there are no loungers but plenty of comfortable chairs to relax and bathe on. The service in the bar is slow especially when making cocktails! Our check in and check out was satisfactory. My only disappointment would be that they would not offer us anywhere to shower & change. Check out was 12 noon and we were not being picked up until 10:30pm it would have been nice if we'd had the use of a room for a quick Shower to freshen up before we left other hotels offer this service. Location was good easy to get a motorbike taxi or tuk tuk at the bottom of the soi or a short walk to the sky train. Overall a good stay. :)

Stayed March 2014, traveled as a couple
Helpful?
Thank Tilly82Ljb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this review, March 13, 2014
Dear LauraNewcastle82,

Thank you for your review.
Our breakfast closed at 10.30 ma'am,I am surprised why my staffs say 10.00. Normally we would extend it if we find most of our guest come late. Sorry about the incident.
We do have a shower room on the ground floor next to the men's toilet. Again sorry that you were not informed.

Do let us know your next visit and we will definitely impress you further!

Have a good day.

Affendy Ismail
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
torfaen
Level 5 Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 4, 2014 via mobile

Arrived early in the morning and unable to access our room but no problem luggage was securely stored until ready. As we wanted to see and do so much in little time we were introduced to a very helpful and friendly receptionist Charlie who advise us on what to see within our 3 days. He evan organised a taxi driver at a regional price for all day.

We paid extra for a balcony room but wouldn't bother as there was no outlook. The room in General was ok kept clean but there was a lot of dirty stains on the carpet which really need to be addressed.

The receptionist staff were very helpful and courteous but the staff in the bar by the pool on the top floor could indeed improve their service which we found to be very slow. The pool was quite small and no sun beds but a fab view.

Breakfast was adequate but again staff could improve I even had to clear away our dishes on many occasions very unhelpful.

Overall it was a nice comfortable hotel in a great location suitable for a couple of days in Bangkok

Stayed February 2014, traveled with friends
Helpful?
Thank torfaenwesty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this review, March 5, 2014
Dear torfaenwesty,

Thank you for your comments, we normally will try our best to accommodate guest if we have a room for early arrival,unfortunately we don't have on that particular day. I have been working on the staffing issue with my Food and Beverage Manager for the past week as to improve on the service and lack of attention. Truly sorry about that.

The uniqueness of our receptionist is that there are multi skill and we gave them european name as to add flavor for our service.

As for breakfast we served various international cuisine.

Have a good day ahead.

Affendy B Ismail
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2014

I stayed with my family for a week at galleria 10. The staff were very kind and helpful, always welcoming us. The breakfast had a good range and the rooms were always kept tidy.
Walking distance to terminal 21! And lots of stalls close by

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheree a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this review, March 5, 2014
Dear sheree a,

Thank you for your comments.
Our location is a plus for us,to the right is Asoke and to the left is Nana station. We try our very best too make sure our guest have a comfortable room during their stay with us.

Have a good day ahead.

Affendy B Ismail
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 2, 2014

My wife and I stayed at the Galleria 10 for about a week. We found the hotel quiet and comfortable, yet very close to the action on Sukhumvit. The hotel was clean and safe.

The only thing that I would comment on for improvement is the pool area. The pool itself seemed a little cloudy and could have been better cleaned and the wait staff in the restaurant did not often come out to the pool area for drink or food orders. This may be by design, in that they expect you to go into the rooftop restaurant, but I often found the restaurant "unmanned" and had to wait for someone to show up.

Front desk staff, cleaning staff, and breakfast dining staff were all fantastic!

My wife didn't have a good experience at the spa. Suggest it would be better to get a thai massage off site at one of the many day spas.

Room Tip: Really enjoyed the 7th floor suite. For a little bit extra it was worth the price.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ChrisOrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Galleria10, General Manager at Galleria 10 Sukhumvit, responded to this review, March 5, 2014
Dear ChrisOrr,

Thank you for your comments.
The pool....sorry that you did not have a good experience. As mentioned in my response,I am on top of the situation with regards to the staffing. I also been working with our contractor with regards to the pool.

Spa - sorry again that you did not had a good experience,I will definitely talk to our partner.

Have a good day ahead.

Affendy B Ismail
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Galleria 10 Sukhumvit

Property: Galleria 10 Sukhumvit
Address: 21, Sukhumvit Soi 10, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand (Formerly Ramada Encore Bangkok)
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#137 Business Hotel in Bangkok
#192 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Galleria 10 Sukhumvit 4*
Number of rooms: 188
Official Description (provided by the hotel):
Galleria 10 Bangkok Hotel by Compass Hospitality, one of Sukhumvit's finest 4-star boutique hotels located in the heart of Bangkok. Boasting a stunning blend of modern and retro style fused with a certain charming elegance, Galleria 10 is located right in the heart of Sukhumvit, Bangkok's primary business, entertainment and shopping district. While many attractions are within comfortable walking distance, the hotel's convenient location provides easy access to Bangkok's various public transportation systems, allowing you to explore the city's many attractions with little fuss. ... more   less 
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Also Known As:
Ramada Encore Bangkok Hotel Bangkok

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