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“Must try harder”

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Karnmanee Palace Hotel
Ranked #591 of 858 Hotels in Bangkok
Auckland
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Must try harder”
Reviewed January 12, 2013

This an older hotel and it shows. The rooms and furnishings are ageing and the place really needs refurbishment. It's outside the main centre of BKK, so it's reasonably quiet. The rooms are functional and the bed and linen were OK. The lifts are rather slow, and we found using the staircase was quicker in some cases.
One thing that really let the place down was the restaurant. There's continental and cooked buffet but there's hardly anything vegetarian apart from toast and fruit if that's what you need. But that's besides the point- we ended up not eating in the hotel at all because I found cockroaches crawling over the bread left out for toasting. When I reported this, there was nothing done for a day, When I complained further, the response was to plug the crack in the wall from where to the roaches were coming with a paper towel. I hate to imagine what the kitchen was like. We were there about 5 days and I never saw anyone in the restaurant in the evening- tells a story.
The staff on duty at the restaurant entry checking whether you had a breakfast voucher were remarkably miserable and unfriendly. If they put the same amount of effort into sorting out the restaurant as they did in trying to ensure that nobody got in without a voucher then they might find they had more customers.
However, other staff were excellent. After checking out the hotel, I was en route to our next desitnation when I realised my camera was missing. We called the hotel and it turned out this had been found by a security guard who handed it in- the staff kept it safe and even offered to get it couriered to me. If the 5 star service exemplified here could be combined with a refurbishment of the rooms and the restaurant/kitchen, then Karnmanee Palace could be a very good hotel.

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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AntonyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • English first
  • French first
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English first
Doncaster, Victoria, Australia
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 21, 2012

With all the hotels in Bangkok, keep looking for a place to stay. No cleaning done on any of the days we were there, no fresh towels and basic amenities.
Breakfast was below average.
Beds were rock hard.
No one spoke English
The only redeeming feature was location

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bangkok hotels

Hillsborough, New Jersey
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed July 19, 2012

This is a very average hotel. The breakfast was decent. Rooms are basic. It's a good location - near the sky train and easy to get a taxi. There are plenty of amazing luxury hotels in Bangkok, but if you're looking for a cheap place that's comfortable, the Karnmanee wasn't bad.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank slhannold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 3, 2011

I like to stay at this hotel for a few reasons, none of which have to do with luxury or comfort. The hotel is a 12 minute brisk walk to the Saphan Khwai skytrain station, or a tuk tuk for 40 baht can zip you down the street and around the corner to the station. During this walk, I rarely see another farang because this is a blue-collar commercial area of Bangkok. If you want cultural immersion and to be among Thais going about their day to day business, this is the place. The staff is very friendly and their English is strained at best, which for me is quite fun. The hotel has safe deposit boxes behind the registration desk rather than in-room safes. They have been undergoing some desperately-needed modernization during recent years. The old, horrible carpeting in the rooms is being replaced with laminate Pergo-type flooring. Internet routers have been installed (2/floor) and access is free. Although the rooms are spacious, lighting is dim, furniture minimal and old, picture tube TVs, and beds somewhat hard. The bathrooms are okay, with a big mirror, adequate countertop space, and great water pressure. I have never had a problem with insufficient hot water and have stayed there approximately 15 times. The breakfast buffet is great and included with the room charge. I don’t look for an “American breakfast” while in Thailand. They have one, but it’s usually cold eggs, cold pancakes, croissants, and cold hot dogs they call sausage. Instead, the Thai food is excellent, which you should eat while in Thailand. I don’t understand why nearly every hotel in Thailand, including Karnmanee, puts salt in the fruit juice, which absolutely destroys it. So, you are drinking what tastes like Tang in a land with fantastic fruit. The cost of the hotel might be slightly high for what you get, but the cultural experience and breakfast are worth it to me.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank AjarnBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Karnmanee Palace Hotel

Property: Karnmanee Palace Hotel
Address: 1 Pradiphat Road, Phayathai District, Bangkok 10400, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #591 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Karnmanee Palace Hotel 3*
Number of rooms: 22
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