I had been to Gaggan before with friends and really enjoyed the quirkyness of the tasting menu and the charm of the owner. I had another friend in from London (a real food lover, like myself, and another friend who decided to fly up from KL to join us for dinner and spend the weekend), my friend said he knew someone that knew Mr Gaggan, so he would ask her to book for us, which she did 5 or 6 days in advance at 9 pm (a bit late but we knew the restaurant was very popular since it won all the awards), we then added 1 to the booking a couple of days before the booking. Anyway: the day came, I was excited to introduce my friends to the place.
Oh Dear! The table was not ready, we were requested to sit in the yard behind the parking spaces, it was hot and the drivers of the hiso ppl inside had their engines running, pumping Carbon monoxide into the garden through the hedge. We waited an hour and 10 mins before anyone came and offered us another drink; we got no water, cold towels or even a fan.
after my friend had gone in to moan 3 times, eventually at 10.15pm a French waiter rushed out, saying that the wait was "inexcusable" and offering a "free bottle of champagne" - we got cheap Prosecco _ I tweeted about the heat and the wait.
Meal was good - service not! Company great!
few days later the owner tweeted me saying he would look into it, asked what name we were booked under, I told him, never heard anything again - he wasn't in that night.
last night friends of mine from overseas told me they wanted to go but couldn't get a booking.
I said that I had owner's twitter handle and would ask him to help.
I said; "dear Mr. Gaggan, i never heard back from you, but I want to come again, i have friends who can't get a booking, help?"
I got back " well last time we tried helping u on full night and then got back the 40*C , don't wanna waste free champagne again NO help !!!"
Say no more! Hic
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