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“Great hotel, terrible location, depressing customers, mixed service”

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Amari Residences Bangkok
Ranked #28 of 1,283 Specialty Lodging in Bangkok
Certificate of Excellence
Reviewed May 5, 2011

I stayed there twice in April 2011, first with my partner, second by myself.

I was attracted to the hotel because of its 45% discount when they sent me an invite for its opening. As suspected the location turned out to be too far from the BTS and MRT, 15' drive to Petchapuri MRT in a normal traffic condition. Furthermore, the streets around the hotel were not so interesting to walk around.

The transport guys were all very nice, particuarly Tum. They provided free transport from Makasan MRT to the hotel, from the hotel to Petchaburi MRT. They were professional and friendly. I did not experienced the same level of service at the restaurant. At breakfast they had a sign that says 'Boiled Rice Prawn'. It is actually Boiled Rice with Prawn. I asked one of the waitress to correct the sign. Nothing was done for a long time. Eventually they corrected it. When I checked out on the second stay (by myself) I gave all my bags, big and small, to the porter. Walking to the lift with him, he had all of my bags on the trolley. For some reason, when I got into the lift around 5:30am, he refused to get into the lift with me. I had to insist him to catch the same lift with me and my belonings a number of times, I refused him to catch a different lift, then eventually he got in my lift. When they called a taxi for me, it was a big taxi, one for disabled customers. As from my previous experience this kind of taxi their meter charged a lot more than the normal small taxi. So I asked them to call me a small taxi. It was raining quite heavily and they told me to go out into the heavy rain to call a small taxi myself.

The hotel is new. The one-bed room and the studio room were both very nice. I booked on the net with the opening discount. Both my rooms were facing the street. I asked them to move me to the room facing the garden, but I had been told none was available. Breakfast was OK, not so interesting as the hotel is not much into heathy diet, for example the selection of cereals was all processed cereals, there was muslei but for some reason they mixed it with milk, it makes all soggy and yucky. I don't think anyone touched it.

Beacause the hotel is closed to Bangkok hospital, their clients were mostly people with serious illness. When you're on holidays it is not a nice thing to see.

Lastly during my second staying, the hotel had lost its main power due to the power blow-out of the electricity cables just outside of the hotel. No complementaries had been offered to make up with this incident.

Room Tip: Get a room facing the courtyard with a balcony.
  • Stayed: April 2011, traveled solo
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4  Thank Hung T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 - 213 of 253 reviews

Reviewed April 29, 2011

AMARI RESIDENCES BANGKOK

It was my pleasure to brief the General Manager of the fresh new Amari Residences hotel in Bangkok to handle my annual birthday celebration. General Manager Wim Fagel is arguably Thailand's most experienced and competent hotelier............he handles all with much care and flair.

I host the very best event that I can mount each and every year.

The guest list is consistent: The South African Ambassador and his charming wife; the President of the South African/Thai Chamber of Commerce and his wife plus a sprinkling of my closest friends.

I have been hosting this get together in different hotels and in different parts of the world over many years.

Without a doubt 22 April this year proved to be the very best by far.

The creativity of all aspects of the birthday dinner was stunning. The menu choice by international chef Khun Prasertchai, the food quality and presentation was truly first class, the service level outstanding, and the ''surprises'' thrown in throughout the evening were clever, most impressive and very much appreciated by all.

All guests voted this my best ever birthday celebration and I thoroughly recommend the Amari Residences and Wim's wonderful team to take care of any special event for the discerning traveller.

My friend and I have now stayed at the hotel on two seperate occasions this year..........we are regular international travellers..............and found the accommodation to be the best available, and at the best price, in the Capital city. Tastefully decorated the one bedroomed suite had every amenty that a demanding guest could wish for. The hotel is conveniently situated not far from the city centre.

THIS IS A WINNER!

Allan (South African) and Khun Pasit (Thai)

Room Tip: Write directly to General Manager Wim Fagel
  • Stayed: March 2011, traveled on business
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Thank flamingoThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2011

New Hotel,comfortable,cleanliness and if you have a chance to relax in Bangkok don't miss to stay here because I think it's value to pay and spend your time with good service.
Normally I work in Chiangmai and choose this Hotel for our trip so if next time if we have a long weekend like this we will stay here again,I promise

Room Tip: Book through their own website it's better
  • Stayed: March 2011, traveled on business
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Thank Joining
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2011

I've stayed at Amari Residences Bangkok twice in 2010 and will be staying again in February.

Although the location is not near a BTS or MRT station, there are always taxis flowing past and bike taxis just outside if you're in a hurry, as well as a riverboat just around the corner.

Other than the location, everything else about Amari Residences Bangkok is exceptional. The rooms are absolutely superb (I have stayed in both the studio and one bedroom, and recommend both), spacious, fantastic bathrooms, beds, etc.

The buffet breakfast is the best I've ever had in a hotel anywhere in the world. On top of the broad buffet selection they will cook you eggs and waffles to your liking.

The attached spa provides a fantastic service, although is unfortunately very expensive, as is the laundry service. Although I have had massages at the spa several times, as the convenience of being just downstairs and the quality of the service sometimes outweighs the negative of the very high price. For laundry there is a place just across the road (downstairs in another apartment building) that is a fraction of the price.

The cafe has a fantastic selection of cakes and teas and coffees. Highly recommended!

All the staff have been exceptional during my stays - quality and friendly service.

Oh, I almost forgot to mention the pool and gym and upstairs outdoor lounge area! All very good, although the pool is perhaps kept a bit too cold for the winter weather.

Overall, an excellent place to stay for short or long stays.

  • Stayed: December 2010, traveled as a couple
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Thank sobri909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2010

I did choose this hotel for business trip to nearby companies. The hotel is brand new and very clean, everything furnished in very modern materials. I had upgrade from "studio" to "one room" and this two room concept was very pleasant. I had diner in the restaurant where the food was good and the service very professional, everything in the right sequence and in time and the service of the personnel was very friendly without going over the top. The buffet break fest was in terms of service and quality of the food really excellent, with fresh brewed coffee and very fresh baked bread. The only flaw is the location as it is just too far to walk to nearest subway or skytrain. Maybe some shuttle service should be useful. When checking out the personnel asked also if there was something to report which gives me good feeling as with these kind of instructions the standard will stay at the same level instead of running downhill as I see so much in Thailand.

  • Stayed: November 2010, traveled on business
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Thank ChiangmaiSeeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

Room Tip: ห้องกว้างขวางมาก แบ่งแยกได้เป็นสัดส่วน
  • Stayed: September 2017, traveled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank chadapornl2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: August 2017, traveled on business
Thank KvdK2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amari Residences Bangkok

Address: 36 Soi Soonvijai, New Petchburi Road Soi 47, Bangkok 10310, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 1,283 Specialty Lodging in Bangkok
Price Range: $77 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amari Residences Bangkok 4*
Number of rooms: 128
Official Description (provided by the hotel):
Conveniently located in the heart of Bangkok, the Amari Residences offer modern first-class facilities and comprehensive services combining the traditional comforts of home-style living with Amari’s legendary service. The Amari Residences are ideally situated for medical treatments at the adjacent Bangkok Hospital. Amari Residences Bangkok features 129 modern residences ranging from studios to three-bedroom units. The residences are stylishly furnished and well-equipped with modern amenities, featuring spacious living and dining areas, work areas and fully-equipped kitchens. Situated beside vibrant New Petchburi Road, a colourful central district, the residences are within easy access of Bangkok’s business centre, tourist attractions, and Bangkok Hospital. The city’s underground MRT system is close at hand, as is the new Airport Link, connecting Bangkok’s Suvarnabhumi International Airport to the city centre. ... more   less 
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Also Known As:
Amari Residences Bangkok Hotel Bangkok

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